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“The food is OK but the staff don't know or care about what they serve”
Review of Jonesys Restaurant and bar - CLOSED

Jonesys Restaurant and bar
Cuisines: New Zealand, Contemporary
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Child-friendly, Groups, Local cuisine, Special Occasion Dining, Bar Scene
Dining options: Lunch, After-hours, Breakfast, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout
Description: This restaurant is listed in trip advisor as The Willows, Arrowtown but it has changed its name
Salisbury UK
Level Contributor
154 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“The food is OK but the staff don't know or care about what they serve”
Reviewed 13 November 2013

The place was virtually empty when we arrived and we were greeted with a sort of polite disinterest. Our order was taken and the starter course arrived pretty quickly and was fine. Mains arrived and my wife's special (pork roast) had a large piece of what looked like potato but was black pretty much all through. We asked the waitress who didn't know what it was meant to be - worrying. She went off to ask the chef, who apparently "thought it might be kumara" (but never came to look) and insisted that it was OK. Didn't look that way to my wife!

The rest of the food tasted OK but the dodgy potato/kumara/whatever didn't sit well with us. Staff should know what they are serving, and chefs should take customer's complaints seriously.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank QJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

101 reviews from our community

Visitor rating
    54
    27
    10
    5
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Luanda, Angola
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Generous portions to say the least”
Reviewed 18 October 2013 via mobile

The steak sandwich came with a full fillet inside! Great food and friendly service, very nice location on tree lined avenue, would definitely recommend.

Helpful?
Thank HSR14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane, Washington
Level Contributor
263 reviews
160 restaurant reviews
common_n_restaurant_reviews_1bd8 160 helpful votes
“Pastries that are so wrong, they're right”
Reviewed 13 October 2013

Oh man, this place has easily added an inch to my waistline in the past two visits. During the first visit I had the lemon poppyseed muffin. This muffins are epically large, fresh and fluffy. The second time my husband and I split the banana, bacon and maple syrup French toast. Are you serious with this stuff? So good! Not only are the pastries and coffee tasty, but the outdoor patio offers the best seat in Arrowtown on a sunny day.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank spankyandsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“The lamb shanks are great”
Reviewed 9 September 2013

We stopped in for dinner a couple of times on the way back to Queenstown after skiing.
The shanks were great, its a nice place and reasonable prices.
Highly recommended

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Townsville, Australia
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Dinner & Breakfast”
Reviewed 1 September 2013

Lovely warm fire with comfy couch to sit in. I could have slept there for the night. Service was great, friendly staff. Food was good - nothing spectacular, just nice food. The cheese roll for breakfast was awesome - it looked like a piece of rolled up bread with cheese - but tasted great. Nice coffee. Relaxed atmosphere.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JS20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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