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“We have been twice now. Love this place!”

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Coolum at the Beach
Ranked #3 of 4 Hotels in Coolum Beach
Certificate of Excellence
Reviewed 12 June 2013

Fantastic for an affordable family holiday. Twice we have looked at lots of places to stay and prices and both times this has been the best in our opinion. Last time we stayed for 14 nights and it really was home away from home. The kids spent most of the time in the pool and with the supermarket was across the road, the savings were huge with ample kitchen space to arrange meals as you would at home. The staff are friendly and helpful without intruding on your space. We came home completely rested and ready to face the world again! Isn't that what a holiday is for?

  • Stayed: April 2013, travelled with family
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5  Thank The Brown Famil... B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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110 - 116 of 160 reviews

Reviewed 8 June 2013

stayed there for 8 days recently with 2 other friends, great location, close to beach and shops, Coles across the road,
Not worth the amount paid, heated pool was cold and not what we expected, rooms were also smaller than expected, no TV in 2nd bedroom and water heater was in second bedroom and noisy when showering, consequently had to mak sure all were up when showering.

  • Stayed: May 2013, travelled with friends
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1  Thank Nisselb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2013

I have stayed on the Sunshine Coast with my family many times and now keep going back to Coolum@theBeach. The location is excellent, no beach view, but 2mins through the bush and you are on the beach, and it's a beautiful one at that. Add to that Coles (supermarket) is now across the road and cafes, bars and restaurants all within 5 minutes walk. 4 pools in the complex - one for the family, one for the little kids, a lap pool for the bigger kids and a plunge pool for who knows what. As well as a well equipped gym, undercover parking with multiple lift access and beautiful gardens, and it's a great place to stay for a while.

The apartments are spacious, there is a choice of 1, 2 and 3 beds, as well as some villas. They are always clean and well equipped, although there are some differences (see room recommendations).

In terms of location, Coolum is perfect, 10 minutes from the Sunshine Coast Airport (Maroochydore) and 15 minutes up to Noosa. The drive up from Brisbane Airport can also be done in just over an hour, just avoid Friday afternoon traffic.

Lastly Michelle, Murray and Rachel provide a great service, always happy to help and recommend places to visit.

Room Tip: Best apartments are on the top floor at the end of a block (more windows and light). Looking over a...
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  • Stayed: May 2013, travelled with family
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Thank Oliver T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2013

Just spent 3 nights with a group of 7 at Coolum @ the beach. Our 4th visit. Clean and tidy apartments, good location. Motor bike friendly with secure undercover parking. Great hosts... Will be back again....

Stayed: May 2013, travelled with friends
1  Thank Vince C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle r, Manager at Coolum at the Beach, responded to this reviewResponded 28 May 2013

Hello Vince. Thank you for your glowing review! One of the greatest compliments we can be given is the privilege of your patronage on repeat occasions. I am so pleased to hear you and your friends have again enjoyed your recent stay with us and look forward to welcoming you all back again in the near future.
Warm regards
Michelle Richardson

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Reviewed 20 May 2013

Stayed here recently with friends in a 2 brm, 2 bathroom appartment. The location is good if you don't want to drive as shops & restaurants are walking distance. However, it doesn't really feel like a beach holiday as there are no views of the beach from the propoerty, as it is across a main road & then there are dunes hiding the beach from view. The apartments are fairly well appointed but rather dark & but lacking some maintenance with things like sticking doors, handrail loose in the lift (for the whole week we were there) & a strange glass flap in the 2nd bathroom which means water gets all over the floor when you shower. The apartments were very clean though, and the staff very pleasant. The 'heated' pool was very disappointing as it was tepid at best, not freezing cold, but not comfortable to swim in Autumn. However the tariff for the week was very reasonable so I guess you get what you pay for & on a budget, this is a good choice.

Room Tip: Ask for a pool view as otherwise not much of an outlook
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  • Stayed: May 2013, travelled as a couple
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Thank MoCo24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle r, Manager at Coolum at the Beach, responded to this reviewResponded 21 May 2013

Thank you for providing feedback about your recent stay with us. We always appreciate hearing about how we can improve on the service we provide. With regards to our location, we are very careful not to advertise as being located right on the beach, or having beach views. All resorts in Coolum are located across the road from the beach and only a very small number (those located in elevated areas) actually have true beach views. All our apartments have a view of either a pool or tropical gardens so all apartmemts have an outlook. With regards to the maintenance, we do act very promptly on any maintenance issues as they are reported and I don't recall any issues being raised with regards to sticking doors or a loose handrail in the lift. We will certainly look into these now though. I appreciate your comments on cleanliness - as this is an area our housekeeping staff work hard to excel in. It is one of the hardest areas of resort management to get right.With regards to the heated pool, it is heated to a temperature of around 27-28 degrees right through autumn and into winter and we have not had any trouble with the heater in recent months. Pool temperatures are checked daily. On very cold mornings, days and evenings, though - if the outside temperature is cold and / or windy it can make the pool temperature feel cooler. We are always glad to hear that our guests feel they have enjoyed value for money. Thank you again for taking the time to share your holiday experience and we look forward to welcoming you back.
Warm regards
Michelle Richardson

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Reviewed 13 May 2013

Place met my expectations - clean and well-presented. Reception was courteous and quite helpful. I liked the location because of closeness to shops and could walk without having to rely on transport. Would recommend.

  • Stayed: April 2013, travelled solo
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Thank Margaret J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle r, Manager at Coolum at the Beach, responded to this reviewResponded 20 May 2013

Hello Margaret. Thank you for taking the time to review our resort. I am really glad to hear we met your expectations as it is hard to know exactly what you are coming to when making a booking. I will pass your comments about the cleanliness onto our housekeeping staff and know they will be gratefully appreciated.You are right about our location - with Coles literally across one road and the beach across the other - and a bus stop only 50 metres away from the resort - we are extremely well positioned for a great holiday! We look forward to welcoming you back again soon.
Warm regards
Michelle Richardson

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Reviewed 27 April 2013 via mobile

Staying for two nights in a two bedroom Apartment. Very clean and recently renovated. Close to beach without being in the center of the strip no need to drive can walk everywhere. 3 nice pools and gym. Close to cool um beach hotel and Coles shopping center next door if you need it. Very pleased would again. Note reception closes at 1700.

  • Stayed: April 2013
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1  Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle r, Manager at Coolum at the Beach, responded to this reviewResponded 20 May 2013

Hello Gary and thank you for your kind review of our resort. I am glad to hear you enjoyed your stay with us and found our apartments to be enjoyable for your holiday. I will pass your comments on to our housekeeping staff - who do work hard to present the apartments at the highest possible standard. I appreciate your comments about the proximity of our resort in relation to the beach and the shops and the lack of need for a car to get around. We look forward to welcoming you back again soon.
Warm regards
Michelle Richardson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Coolum at the Beach

Address: Corner Margaret Street and David Low Way, Coolum Beach, Queensland 4573, Australia
Phone Number:
Region: Australia > Queensland > Sunshine Coast > Coolum Beach
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Coolum Beach
Price Range: £71 - £292 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coolum at the Beach 4.5*
Number of rooms: 55
Official Description (provided by the hotel):
Coolum at the Beach is Coolum's newest beachside resort. Offering spacious, modern, fully self-contained 1,2 and 3 bedroom apartments and luxurious 3 and 4 bedroom villas with rooftop terrace and spa, Coolum at the Beach is a great choice for couples, families and groups. All apartments are fully air-conditioned and feature a balcony overlooking a pool or lush tropical gardens. The resort offers 4 pools (2 heated) including main resort pool, fabulous kids wading pool, 20m lap pool and plunge pool - plus a gymnasium - all set within lush tropical gardens. Located directly across the road from gorgeous Coolum Beach and the Coles supermarket complex - Coolum at the Beach is perfectly located for your next holiday. ... more   less 
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Also Known As:
Coolum @ The Beach Hotel Coolum Beach
q Hotel Coolum Beach

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