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Coolum at the Beach
Ranked #3 of 4 Hotels in Coolum Beach
Certificate of Excellence
Reviewed 4 August 2014

We stayed at Coolum at the Beach for three weeks on the first floor overlooking the garden. Our two-bedroom unit caught the morning sun, so breakfast in the balcony almost every day was a delight. The rooms were somewhat smaller then we had hoped, but proved to be adequate. The heated lap pool was icy cold - a problem with the pump, we were told. Unfortunately, when we first arrived we found the floor to be still covered in food crumbs, but after a word to reception we were compensated with a bottle of wine. Staff were very friendly and helpful. A Coles and two coffee shops just minutes away makes a long term stay attractive. The only black spot was me being bowled over by a cyclist (!) riding along one of the pathways. Also, no wireless was a real bummer. I had to use my phone tethered to my laptop - a very expensive option. (The network cable didn't even reach the dining table.

I would stay there again, but my expectations would be a little lower.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank PhilMorrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 - 89 of 160 reviews

Reviewed 27 July 2014 via mobile

The rate for a two bedroom/bathroom apartment was very good. Management was accomodating and turned the twin room into a king bed.

Bed was comfortable, on the firm side. Had a view of one of the pool areas. Rooms were a little too dark and lights were needed on during the day. Unfortunately there was limited space in bedroom two, as hot water tank took up half the wardrobe. Both toilets in the bathrooms were quite noisy. Also the ensuite shower had a broken shelf.

Location was great, just a couple minutes walk to the restaurant strip. Opposite the shopping centre, including Coles supermarket. Bus stop to Noosa and Eumundie markets metres away. All in all I enjoyed my stay and recommend.

Stayed: July 2014, travelled with friends
Thank Tamara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

We stayed 6 nights in a 1 bedroom apartment on the middle floor. We found it to be larger and more spacious than we expected, which was a great bonus. The kitchen was well set out for preparing home-cooked meals when we didn't feel like going out and we also made good use of the BBQ on the balcony. The location couldn't have been better. We only had to cross the road to get to the beach, Coles and to the other local shops and eateries. We also had our own personal free car parking space located under the site, which was behind a locked gate. The price for the quality of the apartment was extremely good value and the staff at reception were friendly and helpful.
The only issues we had were that the Internet and phone reception was poor in our apartment (however, this is expected when staying in a building with thick walls) and there wasn't enough bedding to keep warm in winter without having to turn the heater on at night.
Despite this, we have already convinced another couple to stay here for a week and will be staying here next time we visit Coolum Beach.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
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2  Thank Amy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

Stayed in a two bedroom apartment on the middle floor for three nights. The rooms were large, tastefully decorated and comfortable. Having breakfast on the balcony was a treat. The only negatives were a fiddly door lock and that the second bedroom was dark with insufficient natural light.

The staff were courteous and helpful, doing their best to meet our room choice, providing holiday tips and promptly fixing the A/C remote control. There are a lot of apartments in a small area, but it's well laid out and the facilities are excellent. Having a reserved secure car space is a bonus as well.

It's a little out of town, but within easy walking distance. A supermarket across the road is handy.

Overall, definitely recommended, and worth watching out for specials when they come around.

  • Stayed: August 2013, travelled with family
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Thank VWBM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

We have stayed in a Coolum many times and stayed at a few different resorts. "Coolum at the Beach" however, is our favourite accommodation.
We ended up booking our stay via email/phone as it was cheaper, and as this was for our honeymoon we wished to advise the owners.
We were given a 1 bedroom apartment in the quiet end of the resort (above the lap pool) as we requested and were welcomed with a complimentary bottle of bubbly to enjoy! Very thoughtful!
During our stay the resort was very quiet and most of the time we had the pools to ourselves.
The resort's location is a big winner for us, with a bottle shop, cafe and supermarket across the road, and many restaurants within walking distance.
The apartment had everything that we needed including a full sized fridge, a DVD player, large shower and comfortable couch.
Only small annoyances were the 'half washed' dishes which we had to rewash, but this was of no fault of the resort owners.
And the 'double bed' is 2 mattresses together so there is a ridge in the middle.
We were grateful to be given a late check in which was very helpful as we were still recovering from our wedding the day before!
We have stayed at this resort a few times now and it remains our favourite. We will be back!
Thank you.

Room Tip: Rooms near the lap pool tend to be quieter but you have more of a walk to exit the property. The re...
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  • Stayed: March 2014, travelled as a couple
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1  Thank millisynth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle r, Manager at Coolum at the Beach, responded to this reviewResponded 19 April 2014

Hello Mil. It is so nice to read your great review of our resort. I know you have enjoyed many holidays here over the past couple of years and we are thrilled you chose to spend your honeymoon here. I have passed your comments on the dishes onto our housekeeping staff. The crockery & cutlery are usually checked however there must have been an oversight on this occasion. We hope to see you back again soon for your next Coolum at the Beach getaway.
Warm regards
Michelle Richardson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2014

Like we said, Awesome place to stay. We had a three bedroom apartment locked down to one. Clean and tidy and everything in the apartment works which is almost unheard of today. Peaceful sleeps and pleasant days. Two steps and a heartbeat to the soft white sand and beautiful blue ocean. Loved the four pools especially the lap pool. Also the secure parking is great. We have already recommended Coolum at the Beach to all our friends and family. A big thanks to the staff for their warm welcomes and fantastic hospitality. Thanks guys. We will be sure to be back real soon.
kind regards
Hemi and Kate

Room Tip: Down the lap pool end of the property was great
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  • Stayed: February 2014, travelled as a couple
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1  Thank HnK2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle r, Manager at Coolum at the Beach, responded to this reviewResponded 17 March 2014

Hello and thank you for your AWESOME review of our resort! I am thrilled to hear you enjoyed your stay with us so much and found the resort clean and tidy, comfortable for sleeping and close to everything you need for a relaxing beachside holiday. I really get a thrill out of hearing happy guests enjoying their holiday here at Coolum at the Beach! Hope to see you again soon.
Warm regards
Michelle Richardson

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Reviewed 12 February 2014

Great place to stay. We had a two bedroom apartment. Kitchen facilities are great with all you need. Good size living area and balcony. Bedrooms are roomy with good storage in the main bedroom. Air conditioning in every room (already turned on before we arrived, thank you). Very clean and tidy. No problems with noise.

The other facilities are great with 4 pools. Great pool for toddlers. It's great having a kiosk at the main pool. Parking is good and there are facilities for locking up your bikes. Heaps of bike tracks handy for riding as well.

Coles is that close you can bring the food home in the trolley. Heaps of great restaurants and shops within a few minutes walk as well. Patrolled beach across the road.

The only thing that could of been improved was when the sheets etc are changed during the middle of the stay the floor in the living area could be vacuumed as well. I know there is a vacuum cleaner there and we could do it ourselves but the aim of holidays is not to have to do that sort of thing. Wasn't really a big issue but just feedback for making the experience a little better for longer stays.

Basically we didn't want for anything in our time there. Great accommodation at a great place at a great price.

  • Stayed: January 2014, travelled with family
    • Value
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Thank rating_service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michelle r, Manager at Coolum at the Beach, responded to this reviewResponded 17 March 2014

Hello rating_service. Thank you for your great review of our resort! I am so pleased to hear you had an excellent family holiday and were able to enjoy all the great benefits our resort and our convenient location offer our guests. We aim to offer exactly what you mentioned - great accommodation at a great price. With regards to the service on your apartment mid-way through your stay, the vacuuming should definitely have been done and I will mention this to our housekeeping staff for future reference. Once again, thank you for your review and we hope to welcome you back one day.
Warm regards
Michelle Richardson

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Additional Information about Coolum at the Beach

Address: Corner Margaret Street and David Low Way, Coolum Beach, Queensland 4573, Australia
Phone Number:
Region: Australia > Queensland > Sunshine Coast > Coolum Beach
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Coolum Beach
Price Range: £71 - £295 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coolum at the Beach 4.5*
Number of rooms: 55
Official Description (provided by the hotel):
Coolum at the Beach is Coolum's newest beachside resort. Offering spacious, modern, fully self-contained 1,2 and 3 bedroom apartments and luxurious 3 and 4 bedroom villas with rooftop terrace and spa, Coolum at the Beach is a great choice for couples, families and groups. All apartments are fully air-conditioned and feature a balcony overlooking a pool or lush tropical gardens. The resort offers 4 pools (2 heated) including main resort pool, fabulous kids wading pool, 20m lap pool and plunge pool - plus a gymnasium - all set within lush tropical gardens. Located directly across the road from gorgeous Coolum Beach and the Coles supermarket complex - Coolum at the Beach is perfectly located for your next holiday. ... more   less 
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Also Known As:
Coolum @ The Beach Hotel Coolum Beach
q Hotel Coolum Beach

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