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“Nice location....dissapointed with room”

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Coolum Caprice Luxury Holiday Apartments
Certificate of Excellence
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice location....dissapointed with room”
Reviewed 1 October 2013

The staff were helpful and nice to deal with.....but the room no. 35 although had great views, the furnishing's and bathrooms seriously need upgrading. Very dated...we travel a lot ..but this would have to be one of the worst....@ $240 per night I would of expected a lot more...I know its up to the owners to upgrade these units....but really it should be mandatory every two years at least to upgrade the furnishings etc....I mean the ensuite was like a closet and burnt orange tiles, a basin that hangs of the wall from the 1970's and old beaten up shower screen, even the toilet roll holder fell on the floor...this bathroom has not been upgraded at all ...ever...it looks like the original from when it was built...I am not a snob, but I do expect reasonably modern furnture and fittings for $240 per night at least...and the photos on your brochure and website are very misleading. even the plastic outdoor tabel on the balcony had been painted white and was peeling...really...you need to do something here....I am not one to write a review...this is my first ever and we have travelled heaps...but to say I was dissapointed is an understatement.

Room Tip: Dont choose room 35...old and rundown
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dianne g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoolumCaprice, Manager at Coolum Caprice Luxury Holiday Apartments, responded to this review, 2 October 2013
All of our units are individually owned and furnished. To help make your decision easier we have classified them as superior or standard and priced them accordingly. Unit 35 is classified as a standard/budget friendly room. Our descriptions clearly state that our standard rooms are budget friendly. If you are uncertain of the room type you are selecting please feel free to contact our helpful staff for classification.
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341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Brisbane, Australia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 September 2013

We enjoyed our stay, and were made welcome on arrival. Our room was on the 12th floor with great northerly views. The weather was great, the venue is just across the road from the surf Club where the food and service was very good. Caprice as a venue was clean and well kept, and the room well appointed. We will be back.
My only comment (not a critical judgment) is that the rooms pick up a bit of street noise, but this is not a major concern. Certainly something that exits with the central location. No problem, only a very slight inconvenience.

Room Tip: Look for ocean views, so a unit at a high level would be best.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank david C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoolumCaprice, Manager at Coolum Caprice Luxury Holiday Apartments, responded to this review, 2 October 2013
We are glad that you had such a nice stay at Coolum Caprice and look forward to seeing you again soon. Coolum Caprice is directly across from the patrolled beach and so has ocean views from Level One up.
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Brisbane, Australia
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 September 2013

Great location, lovely staff, fabulous views. Good sound insulation with secondary glazing to bedroom windows so road noise isn't a problem. 2 bedroom unit on the 7th Floor gave a great view from the balcony of the morning sunrise and the migrating whales. En-suite is tiny but main laundry / bathroom is a good size. Spare pillows and blankets were provided. Air-con in bedrooms. Good size flatscreen TV and DVD. The pool was a beautiful temperature and lovely and clean whilst the spa could happily seat 3 couples without getting too cosy!
Only negative I could think of would be the single beds in the 2nd bedroom were fine for kids but not really suitable for adults due to comfort level or lack thereof. The hotel isn't brand new but it was spotlessly clean and I'll definitely pay another visit in the future.

Room Tip: Don't wear a singlet to the Surf club (you'll get bounced!) If you order fish & chips t...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoolumCaprice, Manager at Coolum Caprice Luxury Holiday Apartments, responded to this review, 11 November 2013
Thankyou for your review. Coolum Caprice has been meeting the needs of holiday makers for 30 years so the building is quite old. It has had many improvements and upgrades in the last few years including the pool and spa, gardens and exterior of the building. Most rooms are regularly refurbished to keep them modern and appealing. We look forward to you coming and staying with us again
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Queenstown
Level Contributor
3 reviews
Reviewed 16 September 2013

We stayed for nine nights in Apartment 66, which is on the NW corner and on the 11th floor and thought it lovely. The girls on reception are so helpful and practical and nothing is too much trouble. Our microwave was broken and we had a new one within four hours. We spent a heap of time in the wonderful spa pool.

Room Tip: Most reviewers recommend NE corner because of the wrap around balconies but we found NW corner excel...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExSkier61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoolumCaprice, Manager at Coolum Caprice Luxury Holiday Apartments, responded to this review, 11 November 2013
The North West corner is a lovely position in the building. It still allows magical views over the ocean as well as views to the Hinterland. Facing away from the road, cafes and shopping precinct they also quieter for those looking to relax and unwind.
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Sorrento, Australia
Level Contributor
4 reviews
4 hotel reviews
Reviewed 15 September 2013

The location of Caprice Coolum gives a great start to a great holiday.
They say first impressions are everything, and the imposing building, its proximity to the real beach (across the road) and to the Coolum shopping strip, makes a lasting first impression.
Add to that, the impressive accommodations, the willing and friendly staff, the outstanding pool and spa area and Caprice Coolum would meet most holiday requirements for couples or families.
We would definitely recommend it to our friends and family.

Room Tip: All rooms face the water
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoolumCaprice, Manager at Coolum Caprice Luxury Holiday Apartments, responded to this review, 11 November 2013
Thankyou for your review. If location is important to you than you will always be happy at Coolum Caprice. Right in the heart of Coolum and directly across the road from the patrolled beach gives us an advantage over other resorts in the area. Add to the face that we have amazing ocean views and modern facilities, Coolum Caprice has something to offer for everyone
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brisbane
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 September 2013

nice clean unit on 7th floor facing north east, so getting the morning sun. heated pool and spa, fantastic views. nice friendly welcome from reception on arrival. seems good value compared to other places in Coolum.
well equipped. just over the road to child friendly beach. and really handy to good eating spots.

Room Tip: higher up might suit better to be above road noise as you are located at traffic lights on busy corn...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nigel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoolumCaprice, Manager at Coolum Caprice Luxury Holiday Apartments, responded to this review, 11 November 2013
Thankyou for your review. Settled right in the heart of Coolum, across from the patrolled beach, Coolum Caprice has fantastic views from every level.
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Whitianga, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2013

We stayed at the Caprice for the first time this year although we had previously visited Coolum and stayed elsewhere. We thoroughly enjoyed our stay at the Caprice and will be staying there again. We had a lovely on the 5th floor with fabulous views across to the beach and all the way up the beach towards Noosa. We were fortunate to have stunning weather for the 2 weeks that we were there. thanks to all the staff for making our stay so enjoyable.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CrissyT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoolumCaprice, Manager at Coolum Caprice Luxury Holiday Apartments, responded to this review, 25 August 2013
Thankyou for your review. We are glad you enjoyed your stay at Coolum Caprice. Coolum in August is such a beautiful place. We look forward to seeing you again soon.
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Additional Information about Coolum Caprice Luxury Holiday Apartments

Property: Coolum Caprice Luxury Holiday Apartments
Address: 1770 David Low Way, Coolum Beach, Queensland 4573, Australia
Region: Australia > Queensland > Sunshine Coast > Coolum Beach
Amenities:
Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Speciality Lodging in Coolum Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Coolum Caprice Luxury Holiday Apartments 4*
Number of rooms: 65
Official Description (provided by the hotel):
Coolum Caprice Luxury Holiday Apartments the ideal location for your Sunshine Coast beach escape. Stay in fully self contained apartments that are perfect for families, couples, sporting groups, and business conferences wishing to explore all that the Sunshine Coast has to offer. In the heart of the Sunshine Coast's famous Coolum Beach seaside village, Coolum Caprice is just a short stroll to superb dining and shopping and immediately across the road from the patrolled Coolum family and surfing beaches and the Coolum Beach Surf Club. Enjoy uninterrupted ocean views from your own private balcony. Our professional team at Coolum Caprice Luxury Holiday Apartments can assist to create your ideal beachside escape. Take advantage of our FREE booking service to organise attraction and tour tickets, restaurant reservations, prepare transport and transfers, golf games, and even organise champagne and chocolates for that special occasion.Contact our team today to book your holiday at Coolum's best accommodation. ... more   less 
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Also Known As:
Coolum Caprice Luxury Holiday Apartments Hotel Coolum Beach

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