The Beach Retreat calls itself a "resort motel". All the rooms have balconies overlooking the pools. The pools and landscaping around them make a great setting. The Beach Retreat is opposite a patrolled surf beach and there are restaurants and shops within a few minutes walk. From our balcony we had a great view of the ocean surf. From what we could see most rooms would, though some of the lower level rooms at the back of the complex may not get the same views. There is a games room. We tried to use the air hockey table. However, it kept jamming up and we had to give up. The receptionist was very helpful in trying to get it going again.
The bed was king sized and very comfortable. The bedroom and living area had ceiling fans, which we like as we don't like air conditioning that much. We found that we could maintain a comfortable temperature inside with the balcony doors open and the ceiling fans going. There is ducted air conditioning should you need it.
There is no free wi-fi, which these days I find unforgivable. Especially, as many budget motels even offer this service now.
The decor in the living room seemed quite modern and the outdoor setting appeared to be fairly new. The net curtains had some unsightly marks on them and the coffee table top looked a bit battered.
Where this property shows its age is in the bathroom and kitchen. In the kitchen the seals around the sink had started to come away. A dishwasher appears to be an obvious omission. The crockery could be cleaner. We think that previous occupants had only given them a cursory rinse under the tap. We also found left over groceries from the last occupants in the fridge.
In the bathroom the soap tray in the shower looked as though it had seen better days and a bit of descaler wouldn't go amiss in the shower head. There is a washing machine and clothes dryer, so if you are staying for a while you don't need to take heaps of clothes.
Unfortunately, the remote was missing for our TV but that was quickly rectified. However, the TV itself seemed to have a faulty tuner as after 10 minutes of operation all free to air channels locked up completely. There was also a green hue across all pictures.
Other reviewers have mentioned the parking situation. There is enough parking spaces to go around. However, they are not allocated. Some of the spaces are dual spaces (one behind the other). Most of these were occupied by single vehicles, which appeared to force guests with 2 cars to use 2 single spaces. On one night we had to park a few minutes walk away in a side road. This was not easy as many of the spaces close to the resort have 24 hour restrictions on them. I would like to see the resort management introduce a system of allocating car parks to units, when bookings are being made.
In summary, I would say the pros about the location and the facilities in general outweigh the cons. However, most of the cons are minor maintenance and management issues that would not take much to fix. If there were to be corrected then I would say the overall rating and value should be very good.
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- Also Known As:
- The Beach Retreat Coolum Hotel Coolum Beach
- Flag Hotel Coolum Beach