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“Too expensive and very dissapointing” 1 of 5 bubbles
Review of Hotel Alte Viehweide

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Hotel Alte Viehweide
Ranked #1 of 1 Hotels in Helferskirchen
London, United Kingdom
2 reviews
“Too expensive and very dissapointing”
1 of 5 bubbles Reviewed 11 August 2014

The hotel is set in a great location for motorbike riders but at €110 a night for a twin room, the service and quality of food leaves a lot to be desired. Although the rooms are clean, the decor is incredibly dated and the quality of mattress and pillow was awful. The food was disappointing too, especially considering how expensive it was to stay there. We were actually charged €2.50 each for a glass of tap water at dinner too which was beyond belief. The breakfast buffet is ok but limited.

The manager (and quite within his rights) insisted we payed for a room that was no-longer required by the group, but when we asked for the key back so that we could use it for another member of the group, he said the key was lost. It later transpired that he had re-let the room at full tariff to someone else and offered us no refund. This kind of trickery leaves a bad after taste.

The location is amazing for bike riders as the roads are incredible but I would certainly not stay here again. The service and overall quality of the hotel is far from satisfactory at that nightly rate.

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 reviews from our community

Traveller rating
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    3
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Couples
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Solo
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Business
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Helferskirchen, Germany
1 review
5 of 5 bubbles Reviewed 9 August 2014

I have stayed at this hotel numerous times and have always found the service was excellent,the food superb and the owners could not have been more friendly and helpfull, The area is perfect for like minded bikers, with roads that can only be described as fabulous. I have no hesitation in recommending this hotel for bike groups and for families.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daytona03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 of 5 bubbles Reviewed 8 August 2014

After a recent stay at this hotel I was very disappointed in both the attitude of the staff/owner and the standards of the food,
Certainly feel very let down by the attitude of some of the staff and as for that I certainly would not recommend or wish to stay at this place ever again,
Its a shame really as with decent staff/owner and a revamp of the chef then it could be a more welcoming place.

  • Stayed August 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
Thank Shane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basildon, United Kingdom
1 review
1 of 5 bubbles Reviewed 8 August 2014

The staff are very nice but the manager is money hungry beyound believe, 2 of our party had to leave early and had to pay the remaining days booked fair enough but threating calling the police even though he was told he would be paid before the remaining party members left, yet when asked to call the police because one of the party thought his wallet had been stolen from the restaurant made every attempt to not call them, so when another in the party wanted a room to himself as it had already paid for, only to be lied to about a lost key then its let to someone else and no offer of a refund, very rude to members in the party when they had to move room because of a mess up on his part with keys, I recomend staying elsewhere and I will never stay there again, very expensive and being charged for tap water, at a meal, find some where else in the area is my advise

  • Stayed August 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 14 August 2013

The apartment is clean and comfortable, decent breakfast, the area around is not much to see. Ideal for a stop on the way without much expectation.The hotel could use an update, but at this price that's okay.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Paoloefamiglia_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Alte Viehweide

Property: Hotel Alte Viehweide
Address: Alte Viehweide 100, 56244 Helferskirchen, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Helferskirchen
Amenities:
Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Helferskirchen
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Alte Viehweide 3*
Number of rooms: 30
Reservation Options:
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