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“Great Experience”

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Discovery Parks - Pilbara, Karratha
Brisbane, Australia
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great Experience”
Reviewed 10 April 2013

I am driving around Australia so stay at a variety of accommodation, including cabins at Caravan parks, so this was a one night stop over. I was greeted warmly at Reception and found the accommodation most suitable for my needs. I did have a problem with my key (which did not want to work after I was up early to take photos around Karratha, but a helpful staff member opened up for me - for which I was very grateful. This place was one of the best I have stayed in. It was just a short walk to the beachfront too, which I thought was a bonus!!

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elly25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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87 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Taipei, Taiwan
1 review
Reviewed 25 March 2013

When we arrived Karrath,we had some promble of our car, so we should stay in here and fix it ,at least we need to stay here for 6 days . we found this holiday park, the reception ask us for working ? We said for holiday , and we stay in camping ground($40/per day).but reception told us , stay in camping ground the maximun are 3 days , we cant even extend any 1 day more..we really cant understand , here there's many workers stay here for long time ..so that mean this is not really holiday park , is just for workers who working in this town ? We cant understand why we cant extend..the park has 11 camping ground sites , only us camping here. There're many vacancy as possible. The park very clean and tidy. They sock the ground 8am every morning ,But for people who stay on camp groud , I've no idea..! We stayed here 3 days, the last check out time is 10 am, we left the our chair & table on the ground, but the staff told us to move it . But why ? They really care the place clean and the grass of campsite. But i didnt feel very comfortable, and get respect. Maybe because we just stayed on campsite ? Infact here is "Working Park" not " Hoilday Park" , I didnt know the big 4 holiday park is like this !! We feel very disappointed ....

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ddemiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenParks, Manager at Discovery Parks - Pilbara, Karratha, responded to this review, 3 April 2013
Thank you for your review. We appreciate all our guest’s comments. We apologise for any misunderstanding caused during check-in for your stay. For the comfort of all our guests we water the grass as much as possible (within water restrictions) to keep the campsites as fresh and green as possible and we apologise if your campsite got wet. Karratha has a high workforce and we provide accommodation for both tourists and workers at our park.


Regional Managers - North West.
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Perth, Australia
Level Contributor
323 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 13 November 2012

We stayed here last year for a week, but this time only a few days stopover. In the past the ablution block " A " was pristine, but unfortunately this was not the case, and according to the duty roster it had only been completed minutes before! There also was a leaking toilet system that needed attention and still did three days later! This Park has numerous mining workers staying in Units, and they all start very early in the morning. I would like to suggest that an exchange of ideas be introduced regarding the exit route. If allocated a site from 16-29 be aware that from 5am there is a constant passing of motor vehicles on their way to work so no time to enjoy a sleep in! Check in staff were very friendly and efficient and they had an excellent book exchange within their office area.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank sandykperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenParks, General Manager at Discovery Parks - Pilbara, Karratha, responded to this review, 26 November 2012
Thanks you for your review of Pilbara Holiday Park.
We value all our guests’ feedback and use your comments to improve the standard within our park. Our cleaning contractors have been advised that they need to improve their cleaning standards and we have noticed a significant improvement.
We apologise for the inconvenience of the early wake up due to traffic and we will take into consideration advising our guests in that section of the park regarding the traffic.
We were pleased to hear your stay overall was enjoyable.
Thanks again for your review and we look forward to seeing you again.

Regional Managers North West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 November 2012 via mobile

Stayed for 3 nights accommodation was acceptable a little pricy but not for Karratha it was clean and everything worked beds were reasonable overall it was pleasant stay the pool was nice and well maintained would recommend to others

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margaret River, Australia
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 August 2012

Stayed in one of the motel rooms, amazed at how clean it was. This must be the best value accommodation in Karratha. If you are a BIG 4 member you'll also get a discount. I'll certainly be going back!

  • Stayed July 2012, travelled on business
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenParks, Manager at Discovery Parks - Pilbara, Karratha, responded to this review, 14 August 2012
Thank you for your review.
We were pleased to hear you enjoyed your stay with us at Pilbara Holiday Park and look forward to seeing you again.

Regional Managers – North West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 August 2012

I stayed on a powered site for one week. The staff were very friendly and helpful, both on the phone when booking and again face to face when I arrived. Although the park was very busy, they were flexible enough to find a site for the period I required.
The park is clean, tidy and well maintained. There is a small shop at reception, very handy if you've forgotten to pick up milk while in town.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank PedalPolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 April 2010

My partner & I stayed here over the Easter break as other places were either booked out or ridiculously expensive (be prepared to spend up to $500 a night for a basic room in other hotels in this rip-off town). We weren't expecting much but were very pleasantly surprised. We stayed in the studio room (bungalow) which had its own little kitchen, bathroom & bedroom - all very cosy and well fitted out. The kitchen had a fridge, oven & grill, toaster, kettle (tea making facilities provided) with pots and pans so you could easily cook a meal if you wanted. The bed (queen size) was comfortable and the sitting area in the kitchen had a table & a couple of tub chairs (not the most comfortable but more than adequate). The bathroom was a decent size - shower was clean and reasonably sized. The reception had a little shop with drinks, tourist guides & sunscreen etc. if you got caught out & didn't want to run to the shops. Conveniently located close to Karratha's centre. We paid $240 AUD a night, which is dirt cheap compared to other places. There are also caravan & camping sites available (can't comment as didn't use) - though noticed a meal preparation area was available for shared use. There's a food hall attached which is provided by one of the work camps abutting the park (though quite expensive at $30 for breakfast with take-away lunch) - still, great for convenience. There's also a nice pool & rest area. Air-con old & loud but did the job. You get your own little balcony with table & chairs - perfect if you're a smoker (which I am) as no smoking allowed in rooms. The only down side was the proximity of other guests which meant at times you could hear other people's kids yelling outside your window, though the sound insulation blocked out most of the noise. All in all, couldn't fault it & would definitely stay here again if unfortunate enough to have to spend time in Karratha again :)

  • Stayed April 2010, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Monika H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Discovery Parks - Pilbara, Karratha

Property: Discovery Parks - Pilbara, Karratha
Address: Rosemary Rd | Baynton, Karratha, Western Australia 6714, Australia (Formerly Pilbara Holiday Park)
Phone Number:
Region: Australia > Western Australia > The Pilbara > Karratha
Amenities:
Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 9 Speciality Lodging in Karratha
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Discovery Parks - Pilbara, Karratha 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Looking for a true Outback experience? Next stop, Discovery Parks - Pilbara, Karratha (formerly Pilbara Holiday Park). Karratha means 'good country' in the language of the local Indigenous community and you'll be awestruck by the raw, natural treasures of the Pilbara in Australia's North West. The massive gorges, crystal clear rock pools and waterfalls of Karijini National Park are a must-see. Just off the coast, the Dampier Archipelago and Mackerel Islands offer world-class boating, fishing, diving and snorkelling and the seasonal natural phenomenon, Staircase to the Moon, is extraordinary. Our holiday park's excellent accommodation choices are perfect for resting up at the end of a long day. ... more   less 
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Also Known As:
Discovery Parks - Pilbara, Karratha Western Australia

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