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“For tent, it's inconvenient.”

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Discovery Parks - Pilbara, Karratha
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“For tent, it's inconvenient.”
Reviewed 9 October 2013

For powered tent site, they put you at the outside of their park, and you only can park your car at the car park opposite the reception. The toilet is very far away, and the kitchen is very small and dirty.

For camping, avoid here.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Happytreefriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenParks, Manager at Discovery Parks - Pilbara, Karratha, responded to this review, 17 October 2013
Thank you for taking the time to review Pilbara Holiday Park, we are sorry to hear your stay did not meet with expectations.
We can assure you we take the hygiene and cleanliness of our facilities very seriously. The camp kitchen is cleaned daily and will be immediately cleaned if it has been report by a guest or if the staff see that it is in need of another clean.
Unfortunately our tent area is not as large as some parks, so to give our guests maximum space we need to have the cars parked in front of the tent area.
We do appreciate your feedback.
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92 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Darwin, Australia
Level Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 27 September 2013

We stayed here for just one night nearing the end of peak season and had no issues. We found the front reception staff friendly and helpful.

We have a camper trailer set up that required pegging into the grass which we were hesitant to use as there are sprinklers installed and warnings not to peg into them. So we made do on our concrete slab. Large individual plots. Reasonable shade.

Found the bathrooms plentiful and clean. The camp kitchen was tidy and well stocked. Nice bbq areas. Nice playground for the kids. Nice pool area.

Liked the fact that even though there were not many people in the park, staff had everyone well spaced.

  • Stayed September 2013
    • Location
    • Cleanliness
Helpful?
1 Thank monandben08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 September 2013 via mobile

Wasnt planning on coming to Karratha but decided it might be interesting. On arrival I was greeted by a friendly staff member - Glenn who had our booking ready for us. Everything was explained and even though our intial site was not suitable we were able to change with no hassles. Karratha itself is a neat little town surrounded by busy industry. It is worth the drive to Dampier and also to the NWS Gas visitor centre. Our time was limited to two days and part of the second day our car was being checked for an engine issue - thanks to Karratha Toyota (Pilbara Motor Group) for slotting us in at short notice. It's not Broome but it's a pleasant stop.

  • Stayed September 2013
    • Location
    • Cleanliness
Helpful?
1 Thank Lynx66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2013

Booked for 2 nights decided to stay an extra night. Cannot fault the park, clean neat and tidy. We received excellent service from the office girls, 5 stars for them. They were most helpful cheery bright and vey helpful even liked to have a joke. Would recommend to anyone

  • Stayed July 2013
    • Location
    • Cleanliness
Helpful?
Thank Ruth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin, Australia
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 13 July 2013

If you like noise, yobbos in fluro, tired staff members who dont really want to help, and a park with no real holiday feeling, then this is the park for you!

On reflection, we should have just skipped Karratha on our trip around the country, the whole town has a weird, horrible feeling to it, this park included.

We were forced to stay here 10 days due to illnesses/hospital trips. The only positive about the park was that it was close to the hospital.

If you are planning to visit Karratha I wouldnt bother booking any more than 2 days somewhere.

The pool area was nice, but that doesnt really make up for the lack of good feeling anywhere else in the park.
Noisy streets, mountain bike park at back of caravan park, trail bikes in hills around park, worst located dump point we have ever come across ( and we have visited a few parks!) Right at the entrance driveway to the park, wedged between a gas tank and the roadway.

Like the whole of Karratha, its all just about dollars & thats all you are here, a dollar sign.

Really expected a lot more from a BIG 4/ Aspen park, they promote themselves as being premier tourist parks & charge a lot more than other places too, but dont know why.

During our stay we experienced a near record rainfallof 209 mm in 24 hours. Thought that maybe staff would come around to check on their paying guests to check all was ok after all this rain, but no.

No grass options for camper trailers either. There is a grassed area, but only for small tents as it is barricaded from the road,so you have to make do with a concrete slab. Grass next to slab, but they have sprinklers which come on all the time so thats not an option to set up on the grass.

Overall, very disappointed is the word.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank clairenandy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenParks, Manager at Discovery Parks - Pilbara, Karratha, responded to this review, 28 July 2013
Thank you for your feedback

We are sorry to hear you were not pleased with the township of Karratha nor our Holiday Park. Most tourists find Karratha a great place to base themselves as there are a variety of day trips available from this central point.

Many of our previous guests and ourselves who live on site have not found the park noisy in previous times so we apologise if you experienced any noise disruptions. The workers that stay in the park we have found to never have caused a problem previously as most retire early with early starts. We will keep note of your feedback, overall the park has been commented as very peaceful.

We’re very sad to hear you were ill during your stay and required medical attention, our team would have been more than happy to assist you if they were aware of your circumstances during your stay or if you required any assistance with the weather Karratha experienced.

The dump point is located in an inconvenient area, due to the park being designed in the 1980’s it still has some functional difficulties for the newer style camper trailers visiting.

Being located within the Pilbara many caravan parks have only red dirt sites so we do try to provide at least small parts of grass for all guests to enjoy in an area which does have strong council water restrictions.

Prices in remote locations such as Karratha are indicative of the high costs involved with the upkeep and maintenance as well as the high overhead costs to staff the property. In a town heavily driven by the resource industry this influences the higher costs we incur to operate.

Thanks again for your feedback and time taken to review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 10 April 2013

I am driving around Australia so stay at a variety of accommodation, including cabins at Caravan parks, so this was a one night stop over. I was greeted warmly at Reception and found the accommodation most suitable for my needs. I did have a problem with my key (which did not want to work after I was up early to take photos around Karratha, but a helpful staff member opened up for me - for which I was very grateful. This place was one of the best I have stayed in. It was just a short walk to the beachfront too, which I thought was a bonus!!

  • Stayed April 2013, travelled solo
    • Value
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Helpful?
1 Thank Elly25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
1 review
Reviewed 25 March 2013

When we arrived Karrath,we had some promble of our car, so we should stay in here and fix it ,at least we need to stay here for 6 days . we found this holiday park, the reception ask us for working ? We said for holiday , and we stay in camping ground($40/per day).but reception told us , stay in camping ground the maximun are 3 days , we cant even extend any 1 day more..we really cant understand , here there's many workers stay here for long time ..so that mean this is not really holiday park , is just for workers who working in this town ? We cant understand why we cant extend..the park has 11 camping ground sites , only us camping here. There're many vacancy as possible. The park very clean and tidy. They sock the ground 8am every morning ,But for people who stay on camp groud , I've no idea..! We stayed here 3 days, the last check out time is 10 am, we left the our chair & table on the ground, but the staff told us to move it . But why ? They really care the place clean and the grass of campsite. But i didnt feel very comfortable, and get respect. Maybe because we just stayed on campsite ? Infact here is "Working Park" not " Hoilday Park" , I didnt know the big 4 holiday park is like this !! We feel very disappointed ....

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ddemiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenParks, Manager at Discovery Parks - Pilbara, Karratha, responded to this review, 3 April 2013
Thank you for your review. We appreciate all our guest’s comments. We apologise for any misunderstanding caused during check-in for your stay. For the comfort of all our guests we water the grass as much as possible (within water restrictions) to keep the campsites as fresh and green as possible and we apologise if your campsite got wet. Karratha has a high workforce and we provide accommodation for both tourists and workers at our park.


Regional Managers - North West.
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Additional Information about Discovery Parks - Pilbara, Karratha

Property: Discovery Parks - Pilbara, Karratha
Address: Rosemary Rd | Baynton, Karratha, Western Australia 6714, Australia (Formerly Pilbara Holiday Park)
Phone Number:
Region: Australia > Western Australia > The Pilbara > Karratha
Amenities:
Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 9 Speciality Lodging in Karratha
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Discovery Parks - Pilbara, Karratha 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Looking for a true Outback experience? Next stop, Discovery Parks - Pilbara, Karratha (formerly Pilbara Holiday Park). Karratha means 'good country' in the language of the local Indigenous community and you'll be awestruck by the raw, natural treasures of the Pilbara in Australia's North West. The massive gorges, crystal clear rock pools and waterfalls of Karijini National Park are a must-see. Just off the coast, the Dampier Archipelago and Mackerel Islands offer world-class boating, fishing, diving and snorkelling and the seasonal natural phenomenon, Staircase to the Moon, is extraordinary. Our holiday park's excellent accommodation choices are perfect for resting up at the end of a long day. ... more   less 
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Also Known As:
Discovery Parks - Pilbara, Karratha Western Australia

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