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“Island Views Palm Cove”

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Island Views Palm Cove
Reviewed 9 August 2013

We stayed for 4 days in a third floor apartment for out Honeymoon post Ironman Cairns. It was perfect. An amazing apartment and the Boutique Collection staff were fantastic. The girl we dealt with had just started but was well informed and went out of her way to make our stay enjoyable. The apartment was 5 stars. Beautiful inside and a perfect location. Couldnt have asked for more. There was one apartment for sale at the time and if it wasnt on the ground floor we were seriously thinking of purchasing it so we could return more often. Highly, highly recommended.

  • Stayed: June 2013, travelled as a couple
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Thank Lesmack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 - 57 of 61 reviews

Reviewed 24 June 2013

Spent 10 days in a one bedroom apartment, level 3. Superb ocean views only interrupted by a few beautiful palms. Beautifully appointed unit. Fantastic situation in the middle of the Esplanade, a short stroll from great cafés and restaurants.

  • Stayed: June 2013
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Thank Johnno31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2012

Island Views by far is the best beach front apartments I have stayed in, and that is comparing them to properties such as The Ritz Carlton Keybiscayne Miami.
The customer service was great, we dealt with lovely people.
The Apartments are 5 star with amazing desighn , layout and furnishings.
Great large kitchen two lounge areas with flatscreens and gorgeous leather couches, extremley comfortable bed and large bathroom with double shower and vanity.
They are also very well airconditioned which is a must in the tropics.
The best parts though are the Balconies ours had a 8 seater table on one side then a 10+ seater lounge on the other side.And a gas BBQ with sink and shelf space.
Watching Paradise is the only way I can describe the view ,with the swaying palms and the sight, sound ,smell of the ocean wich you can listen to while you sleep , Sunrise, Sunset
what more can you ask for.

Room Tip: I think all the rms would be great we stayed in 10
See more room tips
  • Stayed: December 2012, travelled as a couple
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1  Thank katerina7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2012

Beachfront (well, except for the road) and well located toward the middle of the esplanade. Self-catering, not a hotel. Fit out in the apartment we stayed in (10) was at a very high level, very clean, good supplies of cleaning products, good linen and towels. All of the apartments have ocean views, even the lower levels. Check-in through Boutique Collection was a bit disorganized, our booking made that morning in Wotif wasn't in the system, and the included welcome basket never appeared, but really, once you were inside looking at that view, didn't really matter.

Stayed: August 2012, travelled with family
1  Thank zoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2012

We stayed in Island Views apartments once again for 7 nights from 5th Feb to 12th Feb. We were not let down. The apartments are huge with fantastic big balconies which overlook the ocean. . They have your every need . They are kept very clean by The Boutique Collection and would highly recommend these apartments to anyone. Would like to thank Liene for her warm greeting . Checking in was done promptly and we were in our apartment within 5 minutes and shown around by Liene once again. We stayed in our favourite apartment on the 4th floor which we loved. Would like to thank Sara from FNQ apartments for booking our holiday and who was also very helpful with any need we had. We woulld book again through them without any hesitation. We had awesome weather for February and it only rained for 5 minutes one night and the rest of the time the weather was sunny . Island Views we love you

  • Stayed: February 2012, travelled with family
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2  Thank RodCameron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2011

We stayed in one of the self-contained apartments within the Island Views complex. There are only 12 apartments, all fantastically designed with views overlooking the ocean. The main bedroom opens up onto the balcony which overlooks the ocean and it is an amazing way to go to sleep and wake up. The living area is very spacious, however you will spend most of the time on the balcony, well we did at least because we had great weather. The spa and main bathroom were great, and there were two other bedrooms at the back of the apartment that had their own little balcony, however this was more useful for hanging out the washing rather than hanging out.

There is also a separate living area which is ideal for kids, and a separate bathroom and double shower that services the back two bedrooms. Really great design.

The location is great as well - on the main strip, and Palm Cove is very easy to walk around so you are really in the heart of it. With underground car park access, the apartment is very easy to access. The only downside for us was that the swimming pool is not heated. When we had some wind, it made the pool a little cold for our little ones, however bearable for us adults.

Remember though that these are self-contained apartments and not part of a resort, so you pretty much need to look after yourself. In great surrounds though, it's a pretty easy thing to do. There is also a BBQ on the front balcony which is a powerful 4-burner beast and great to cook while listening to the waves crashing on the shore nearby.

We found the team at Boutique Collection who manage the apartments and who we booked through very easy to deal with. We arranged two have two portacots and high-chairs ready for us for our kids and this was easily organised. Would recommend though arranging this sort of stuff through Hire for Baby - much cheaper. We hired a pram and some toys through Hire for Baby and they delivered it at the apartment prior to our arrival. A great place to stay while enjoying the sunshine.

  • Stayed: September 2011, travelled with family
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2  Thank MipKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2011

The 'team' at Boutique Hotels who manage this resort have the worst attitude to customer service I have ever experienced. We were so looking forward to staying in Palm Cove and every other aspect of our stay was outstanding...except the attitude of the staff who manage Island Views.
It is a shame as the location of the accomodation is superb but the attitude of all staff we encountered was terrible. If the owners, or staff, had responded in any way to the issues I raised both in person and by email perhaps I would have something positive to add here.
Palm Cove is a peaceful and beautiful spot and we will definitely return...but we will not be staying in any property managed by Boutique Collection!

  • Stayed: March 2011, travelled as a couple
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6  Thank gandmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoutiqueCollection, Manager at Island Views Palm Cove, responded to this reviewResponded 18 July 2011

Thank you so much for taking the time to offer your feedback. We appreciate the significance of family holidays and are constantly striving to offer our clients an outstanding holiday experience.

Whilst we do everything we can to accommodate special requests, unfortunately not all special requests can be 100% guaranteed (as is advised on making a booking). With only 4 apartments on the top floor (of 16 apartments) unfortunately on this occasion we could not accommodate your request for a higher apartment. It's certainly not that we didn't want to help, but we couldn't as was explained.

The Island Views apartments all have amazing views, even those of the lowest level are elevated and offer views out over Palm Cove Beach and catch a lovely sea breeze.

We do hope that you will visit the Island Views again… As you know it is truly an amazing property.

Boutique Collection Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Island Views Palm Cove

Address: 79 Williams Esp, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Beach Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #17 of 25 Speciality Lodging in Palm Cove
Price Range: £179 - £299 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Island Views Palm Cove 4.5*
Number of rooms: 11
Official Description (provided by the hotel):
Winner of 2008 Far North Queensland Builders Award! Island Views commands a superb position in the centre of Palm Cove’s leafy Esplanade. Just 16 beautifully designed and styled beachfront apartments make up this Boutique Property. Holiday seekers looking for quality, comfort and total beachfront views will not be disappointed and satisfaction of staying at Palm Cove’s best will be evident. Spread across four floors of luxury, each 3 bedroom holiday apartment is designed to easily switch into a 1 and 2 bedroom configuration if required. Each is fully self contained, with a superbly fitted kitchen including dishwasher and microwave, air conditioning and ceiling fans, and flat screen televisions. Guest facilities include two elevators, secure underground parking, beachfront swimming pool and a inviting sundeck. Imagine sipping a cool drink, settled on one of the generous balconies, looking out over the coconut palms to islands on the Coral Sea . Imagine how long you’d like to stay here! On the Esplanade. On the beach. On your holiday “must do” list! Apartments On entering any of the Island Views apartments, it’s immediately apparent they have been designed with every care and attention. Indeed, the choice of award winning designers Paulene Benko Interiors to oversee the fittings and decor of Island Views was an inspired decision. No amount of quality and attention to detail has been overlooked. The décor theme is best described as modern understated elegance with a subtle crisp feel of the tropics. This enhances the timeless architecture and the subtle colours, evolving into a structure which doesn’t confirm to fashion trends. Island Views is a very unique complex in that every unit has its own individual design theme – a rare aspect indeed for ocean front holiday rental apartments. The feature of each apartment is its large, inviting balcony space. Here, sunloungers and a comfortable, modern dining setting greet the sea breezes. A gourmet barbeque gives the perfect touch for fast and simple tropical cuisine. It’s all designed for living well….outdoors…enjoying the tropics and those beachfront views…. Inside, striking contemporary design with tropical hints continues to set a welcoming and relaxing tone. The large plush beds are set with designer linens, the kitchen cupboards open to reveal quality dining ware, the bathroom towels are soft and enfolding. Each apartment also features a cleverly designed, separate media theater area – watch a DVD or speak to the family! In the spacious bathrooms, a full sized spa bath or tub invites you to unwind and restore. Open the Louvre shutters through to the living area and you can see the sea and palms from the spa bath. At a generous 211 square meters, these are the most spacious and luxurious apartments in Palm Cove. The 3 bedroom apartment dwellings have a master king bedroom with an en suite bathroom, either a spa bath or a relaxing tub bath, and a second and third bedroom with queen and twin beds. A second additional bathroom is directly beside the 2/3 bedrooms. ... more   less 
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