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Alamanda Palm Cove by Lancemore
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Reviews (784)
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All reviewsnunu restaurantnu nubeach frontheated pooladult only poolon arrivalgames roomabsolute beachfrontbeachfront locationdirect beach accessoverlooking the beachliving roomchill cafefull kitchenin house restaurantan updateserviced daily
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712 - 717 of 784 reviews
Reviewed 6 August 2014

Perfectly placed, Alamanda sits directly on the beach, (the only property of it's kind in Palm Cove) it is well worth paying extra for a beachside suite. The rooms are tastefully decorated and spacious. You cannot fail to relax when looking through swaying palm trees.
The staff are helpful, the food at Nunu restaurant is superb, and beautifully presented.

Room Tip: Request a room on the ground floor if you are worried about numerous flights of stairs (for prams or the older travellers)
  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Catherine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

We have been coming to Alamanda for 20 years with our children and now on our own and this time with friends. Alamanda never ceases to please. We come away each time with never a bad word. It is really the best place on earth. We travel over seas each year and this part of the world is superb. The staff are friendly helpful and the property and rooms are spotless. We ate at Nunu twice and it was world class and the restaurant staff couldn't be faulted. The units are spacious and tastefully decorated. Having beachfront is a great with children and the heated pool is wonderful. We will be back next year and will keep telling friends about this paradise at Palm Cove.

Room Tip: Front rooms have views of the gardens ,beach and horizon
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Barbara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this reviewResponded 5 August 2014

Hi Barbara,

Thank you very much for the review.
It was great to be able to look after you again and of course your friends who we are very grateful for you recommending to come.
I will be sure to pass on the great comments to Nunu's.
We look forward to giving you another special time away up north next year.

Kindest Regards,

Ty Goulter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

After more than 20 hours of traveling from the States we arrived at Alamanda and it was worth the journey. Rachelle welcomed us and she continued help us throughout our stay by answering questions and even helping make arrangements for our day trip to Kurwanda -- she was a delight -- friendly, helpful and professional! The accommodations were terrific - loved having the one bedroom suite with 2 baths and kitchen. Location is fantastic. Thank you for a great start to our trip down under!

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Sue J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this reviewResponded 3 August 2014

Hi Sue,

Thanks for the great review.
I will make sure to pass on your comments to Rachelle, she is a great member of our team and lives the credo of our focus on the guest experience.

We are very glad we made your stay enjoyable and hope you have taken many great memories back to the US from our little slice of paradise here in Oz.

Regards,

Ty Goulter
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

We were an extended family group of 16 people and had 4 apartments of various sizes and locations. All were spacious, nicely decorated and comfortable. We booked through Cairns Holiday Specialists and got a great rate. The daily servicing was excellent and much appreciated. The heated pool was actually heated-unlike some other places in PC that advertise a heated pool, but don't deliver.

One issue we did have is that there was a lot of light in the bedrooms from about 5am-we were fine but our kids found it annoying. The location of the resort was stunning; the best of all the accomodation offerings,with uninterrupted beach views. Palm Cove is a magical place and this resort is highly recommended.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank TheFinale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this reviewResponded 3 August 2014

Thank you very much for the great feedback.

CHS do a great job for us, but we do make sure to offer rate parity so it does not matter where you book, you should always get the same great rates.

In regard to the light in the rooms, for future guests, or of course for you on your next stay, make sure to let us know, as we can always fit extra curtains for you if it is a problem. This can actually be an important thing for our international guests who are travelling out of their normal time zones and need a room blacked out on the first night etc, which again is a service we are happy to provide upon request.

We look forward to having you and the family back again soon.

Regards,

Ty Goulter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

Recently had the good fortune to spent a few days in a one bedroom apartment at the Alamanda and what a wonderful place it is, great location right on the beach front, close to many restaurants,easy access undercover car parking and only 20 minutes to Cairns airport.
Apartments are very spacious and well equiped and fully serviced daily by wonderful staff.
Reception staff were extemely helpfull

Stayed: July 2014, travelled as a couple
1  Thank claas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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