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“Truly beachfront”

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Alamanda Palm Cove by Lancemore
Ranked #1 of 12 Hotels in Palm Cove
Certificate of Excellence
Swindon, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Truly beachfront”
Reviewed 1 September 2014

A one-night stop off for a young family - the Alamanda proved to be a hit for everyone. Spacious and well-equipped, the apartment had a well appointed kitchen and the bathroom, a decent hairdryer! Beds were comfortable too. A beautiful location which is truly beachfront, as opposed to those that claim to be so and there is a road between your accommodation and the beach. Slight problem with the (non) sliding doors, but staff were friendly, helpful and quick to rectify. It's easy to pick holes but the Alamanda is perfect enough. Only advice for those 100% self catering would be to stop off at Coles on the highway before turning into Palm Cove, as local supermarkets are limited and unsurprisingly over-priced.

Room Tip: Ground floor beachfront apartment (thirty something) at the end of the complex was ideal for a famil...
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank S00M00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review, 2 September 2014
Thank you for taking the time to leave us some great feedback.

We are very pleased you loved you stay.

For future guests, you can do your Coles shopping online before you come (Clifton Beach) and they will deliver to the resort. We will then unpack this into kitchen before you arrive.
Make sure delivery is on your day of arrival a couple of hours before you are due to arrive, otherwise contact us prior if it is going to be the day before. This is particulary a great idea for those travelling with the family.

Regards,

Ty Goulter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (144)
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English first
Adelaide, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 September 2014

Our holiday exceeded our expectations. We were met by helpful, happy staff who offered us a cold drink on our arrival. Our luggage was taken to our room while we parked our car. Once we entered our suite we were thrilled at the facilities including a fully operational kitchen if we had the urge to cook for ourselves but as this was a week of nothing but relaxation we ate most days at one of the local cafes or restaurants that were all within 10 mins walk.
The view from our balcony was spectacular. I would not hesitate to stay here again and intend to return next year for a week of pure luxury. Thank you to all the staff for making our holiday one to remember.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank KATE W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shellharbour, Australia
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 31 August 2014

Our arrival and check in at the Alamanda was as expected, pleasant, friendly staff, a cold drink served whilst we filled out the paperwork and booked a tour for the next morning.. a stroll through the well maintained resort as we made our way to our room .. open the door and all we could say was WOW !

Our room/ suite was huge, beautifully decorated, spotlessly clean and well equipped. And then we went upstairs to the bedroom!! OMG the bedroom was bigger than most apartments!! HUGE !! His and her robes and his and her bathrooms, comfortable king size bed. We couldn't have been happier.

Outside we had the choice of 3 pools, one being kids free, a short stroll to the beach, the most beautiful wedding chapel I've ever seen and a great restaurant and bar to relax enjoy a few cold drinks and some good food. We spent a lazy afternoon indulging in the tapas menu and a few cocktails. Sadly we didn't make it to breakfast the next day but with a good range of cafes near by that didn't matter.

Sure it's a little bit more expensive but you get what you pay for. We certainly weren't disappointed.Our only regret was that we weren't staying a few more days at the Alamanda Palm Cove.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Shazpuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 31 August 2014

We planned to end our qld holiday with 4 nights at palm cove to relax after lots of sight seeing over the previous 10 days. The accomodation was better than expected. Our 3 bedroom apartment was massive and modern. The best thing was the heated pool. It was actually heated (unlike others who claim to be heated). The kids (and us) had 2 swims each day and loved the pool. Kids love that on holidays! The previous places we stayed on out holiday at port douglas etc, the pools were too cold and the kids were so disappointed. We also found the staff to be very helpful and professional. The only thing i would of liked was a onsite fitness room, but chatting to one of the staff in the garden one day, there is a fitness room coming. My parents stayed with us also, dad loved reading the daily papers in the very relaxing outdoor lobby. We would definetly look into staying there again if we travelled to that part of qld again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindarobertson99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review, 2 September 2014
Hi Linda,

Thank you very much for your great review.
We are very happy you enjoyed everything about your stay.
Also very pleased we catered for everyone in your family.
I will pass on your great comments to our team.
Looking forward to having you back again.

Regards,

Ty Goulter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
Reviewed 30 August 2014

Beautiful rooms, we had a beachfront suite which was huge with all the amenities including 2 bathrooms for only one bedroom. The resort advertised 2 lounges which consistent of only comfy chairs with no bar service which was disappointing. The heated rock pool was amazing. The service was excellent. Definitely stay here again.

Room Tip: Beachfront are the best rooms. Ask the hotel what deals they can do for you when booking. We got sta...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 August 2014 via mobile

Let me just begin by saying that having just read the most recent review of this establishment that it is obviously written by a whinging Pom! Just saying! We have had the most enjoyable time here at the Alamanda Resort and having also travelled the world extensively and stayed in many first class resorts have not been disappointed by any aspect. The apartment is spacious and very well appointed with quality appliances. The cleaners have done a great job each day and the staff generally have been most helpful and friendly. The location of the resort is marvellous with any number of restaurants within easy walking distance. I particularly like the heated pool but there are two others to choose from for the more hearty souls. Altogether a most enjoyable stay and probably the only criticism would be of the almost non existent WI Fi. We would certainly stay here again if we returned to Palm Cove.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank BJC1710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review, 2 September 2014
Thank you very much for your review.

We do apologise for the issues with the internet during your stay.
As you and all future potential guests will see, this has now been rectified.
We are very pleased that you had a great stay, and look forward to taking care of you again.

Regards,

Ty Goulter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 28 August 2014

Okay, this is not the cheepest place to stay in Palm Cove
But the suites a real huge, great ocean view, differently pools
The service on reception desk is helpful but could be sometimes little bit more patient.
The breakfast in NurNur is of very high quality, but we stayed 5 days. At the end we had more or less every morning the same breakfast. With the typical breakfast buffet we would have more choice.
The coffee sometimes arrived 15 min before the breakfast, sometimes 10 minutes after the breakfast. And that a second coffee costs extra is not appropiate for the price we payed for the hotel.

Room Tip: ocean view is a must
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Mapli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alamanda Palm Cove by Lancemore

Property: Alamanda Palm Cove by Lancemore
Address: 1 Veivers Rd | PO Box 40, Palm Cove, Queensland 4879, Australia (Formerly Angsana Great Barrier Reef)
Phone Number:
Region: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Palm Cove
#1 Luxury Hotel in Palm Cove
#1 Spa Hotel in Palm Cove
#6 Romantic Hotel in Palm Cove
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Alamanda Palm Cove by Lancemore 5*
Number of rooms: 60
Official Description (provided by the hotel):
Alamanda Palm Cove by Lancemore is the epitome of tropical island heaven. The only property on Palm Cove to have unrestricted access to the beach front, all that stands between you and the ocean is stretches of white sand and palm trees. The jewel in the crown of Tropical North Queensland, Alamanda Palm Cove by Lancemore combines the elegance of tropical interiors with all the comforts of modern living. Offering a selection of 69 incredibly spacious (room sizes from 85m2) one, two and three bedroom suites plus the luxurious four bedroom Alamanda Suite. All suites are fully self-contained, featuring everything you will need to ensure your stay is as simple and stress free as possible. With floor to ceiling glass doors opening onto wide balconies overlooking the Palm fringed beach of the Great Barrier Reef, the tropical gardens and resort swimming pools, guests can enjoy the refreshing sea breeze all day long. With ideal accommodation and features to suit every need, bliss out in the day spa while overlooking the private plunge pools, the resort pools are ideal for children and the restaurant offers up the most delectable creations to reflect tropical living. ... more   less 
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Also Known As:
Angsana Great Barrier Reef Hotel Palm Cove
Angsana Resort Palm Cove
Angsana Hotel Palm Cove

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