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All reviews nu nu nunu restaurant beach front heated pool absolute beachfront games room adult only pool beachfront location direct beach access welcome drink full kitchen living room overlooking the beach washer and dryer the location is perfect reception staff the ground floor
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Reviewed 29 August 2019

I spent 4 nights at Alamanda Palm Cove by Lancemore and loved every minute I was there. What a beautiful resort and location. My sole objective was to relax after feeling burnt out from a long stint at work. I'm pleased to say in 4 nights I feel totally refreshed and relaxed, thanks to Alamanda Palm Cove hotel.
I was particularly impressed with the beach front location where you just walk out straight onto the beach under the palm trees. Alamanda even have their own sunbeds for guests that were readily available. The grounds of the hotel are well kept and fit in with the tropical surroundings. There are three swimming pools and a Jacuzzi which are all inviting. I stayed in a one bedroom pool view apartment that exceeded my expectations because it was so large, modern and well furnished and very comfortable. All the staff seemed very friendly and took care of the few requests I had.
I would definitely stay here again and have already recommended Alamanda Palm Cove to my friends. A fantastic place to enjoy North Queensland.

Date of stay: August 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank topGrad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
clootvoet, Guest Relations Manager at Alamanda Palm Cove by Lancemore, responded to this reviewResponded 29 August 2019

Dear topGrad,

Thank you very much for your excellent feedback on Tripadvisor following your recent visit to the magical Alamanda Palm Cove.

Our resort is certainly the perfect place to recharge your batteries and to disconnect from the busy life.

We know it will not be long before you come back again !

Warm regards,

Cedric Lootvoet

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2019 via mobile

The Alamanda is a beautifully manicured resort, with true 5 star features. The staff are so kind and nothing was too much to ask. We got married on the grounds of the Alamanda and it was a perfect resort that made the day that much easier. The size of the one bedroom pool view suite was so big!! Fantastic for the bride to get ready and have multiple guests to get prepared. We want to thank Cedric and the team again for their care and love for the jobs. We can't wait to return.

Date of stay: August 2019
Trip type: Travelled as a couple
Thank Ben M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
clootvoet, Guest Relations Manager at Alamanda Palm Cove by Lancemore, responded to this reviewResponded 27 August 2019

Dear Ben M,

Thank you very much for your kind words on TripAdvisor following your recent visit to the gorgeous Alamanda Palm Cove.

Once again congratulations for such a superb wedding !

The team and I are all looking forward to welcoming you back for your first anniversary !

Warm regards,

Cedric Lootvoet

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2019 via mobile

We stayed here for a wedding which was nearby. The rooms were incredibly spacious, luxurious and had everything we needed. I left a dress in the room by accident and the staff were kind enough to post it to me after our stay. I was so impressed with the hospitality. Champas on arrival was also a wonderful treat!

Date of stay: August 2019
Trip type: Travelled as a couple
Thank cfergiee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
clootvoet, Guest Relations Manager at Alamanda Palm Cove by Lancemore, responded to this reviewResponded 26 August 2019

Dear cfergiee,

Thank you very much for your excellent feedback on TripAdvisor following your recent visit to the magical Alamanda Palm Cove.

Our fantastic team is here 24h making sure the level of hospitality is always at its best and you never forget your stay with us !

We are all looking forward to welcoming you back again in the near future.

Warm regards,

Cedric Lootvoet

Guest Relations Manager

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Reviewed 19 August 2019 via mobile

Pools very cold,the only heated one is small and full of children ad there toys. Although they look lovely,nice gardens close to beach.
No good for elderly as sharp stairs for luggage etc.
Rooms by carpark noisey ad get the noise if people ad showers/toilets upstairs in a 2 bedder.

Date of stay: August 2019
Trip type: Travelled with family
1  Thank lulunelson
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
clootvoet, Guest Relations Manager at Alamanda Palm Cove by Lancemore, responded to this reviewResponded 19 August 2019

Dear lulunelson,

Thank you very much for your constructive feedback on Tripadvisor following your recent visit to the beautiful Alamanda Palm Cove.

We are truly sorry your stay was not to your satisfaction.

It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset, our guests.

Providing the highest level of hospitality is our number one priority and once again, we sincerely apologise if we fell short of meeting your expectations.

Warm regards,

Cedric Lootvoet

Guest Relations Manager

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Reviewed 19 August 2019

My wife and wanted a brief escape from the cold in the South and found the perfect getaway in Palm Cove. Very friendly and helpful staff, beautifully appointed & serviced rooms & wonderful facilities.

Date of stay: August 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank infoP8851QY
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
clootvoet, Guest Relations Manager at Alamanda Palm Cove by Lancemore, responded to this reviewResponded 19 August 2019

Dear infoP88511QY,

Thank you very much for your kind words on Tripadvisor following your recent visit to the magical Alamanda Palm Cove.

We are all looking forward to welcoming you back again in the near future for another getaway !

Warm regards,

Cedric Lootvoet

Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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