We were so fortunate to stay at the beautiful Reef Retreat in Palm Cove prior to and during Cyclone Ita. We had not made a prior booking but intrigued by the retreat's ambiance and beauty we just walked in off the street looking for accommodation. We received a warm welcome, and Clive showed us two apartments from which to choose. We were thrilled and excited to see such lovely options. We much appreciated Clive's patience and flexibility especially when we had to prolong our stay day-by-day as the cyclone approached, even though we were double-booked farther north. We felt totally comfortable and safe in our apartment, and secure knowing that Clive was monitoring the weather and taking an interest in our safety. Also Clive and Mary helped us in every possible way - booking excursions, recommending restaurants, answering all our questions politely and respectfully. (And we had many questions...being Canadians we had never before experienced a powerful cyclone.)
The next morning after the cyclone had passed we were pleasantly surprised that the clean up from the extensive tree damage was well underway making it safe for us to venture out.
In addition to excellent service, Reef Retreat is set in absolutely lovely surroundings and the resort has much character. Our one bedroom with a well-equipped kitchenette was perfect: spacious, immaculate, crisp decor, and very private. Our large balcony overlooked the common area and pool which really should be featured in a magazine it is so pretty. Just like living in a village tree-house surrounded by lofty melaleucas, palms, and foliage. As well there is a good collection of DVDs to watch during cyclones!, an excellent selection of wine, a laundry facility, and internet available. The location is very convenient for strolling around the village and beach.
In retrospect, we experienced an exciting and memorable time at Reef Retreat, our favourite accommodation by far during our holiday in Australia. In truth we did not want to leave and hope to return one day. Until then we will highly recommend to our family, friends, and anyone listening that they stay nowhere else. Thank you Clive and Mary for your kindness and professional attitude; our initial three-day-stay extended to a one-week-visit was the highlight of our three month holiday Downunder. With luck we shall return!
Heather and Jim Graham
- Official Description (provided by the hotel):
- Nestled in a peaceful rainforest setting, amongst the majestic paperbark trees you will find THE REEF RETREAT, Palm Cove. Just a 30 second stroll, 50 meters to idyllic Palm Cove beach and restaurants. Palm Cove is the jewel of Cairns Northern Beaches, a unique, quiet and relaxing village by the sea where centuries old "paperbark" Melaleuca trees line the casual Esplanade. Just a 25 minute drive north of the Cairns International Airport. The Reef Retreat in Palm Cove is a low rise four-star boutique suite style resort set amongst a lush rainforest setting of palms and majestic Melaleuca paperbark trees offering a choice of accommodation from studios, spa suites, 1 Bedroom Suites, 2 and 3 bedroom Apartment. Every room is lovingly laid out and designed to give you all the comforts of home complete with bedroom, bathroom, living area TV/DVD Player, Ipod docks, kitchenette with stovetop and micro-wave, FREE Cable TV, FREE WIFI and spacious private balconies, with views of the pool, lush tropical gardens and the lush green mountains. The Apartment is fully self-contained with laundry facilities. The Resort offers complimentary barbeque and entertainment area for guest use and is licensed to sell Beer, Wine & Spirits for consumption on site. There is a heated salt-water pool and Spa Pool presenting an idyllic Billabong scene, FREE undercover car parking, FREE WIFI and on site guest internet station, Guest Laundry and tour desk services all within a secluded, lush rainforest setting. Reef Retreat can offer you all the personalized, home-style service and facilities that you need for a truly memorable Australian holiday. Ideal holiday getaway for couples and families ... more less
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- Also Known As:
- The Reef Retreat Hotel Palm Cove