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“A home in the tree tops”

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The Reef Retreat Palm Cove
Certificate of Excellence
Reviewed 1 August 2014

We stayed at The Reef Retreat for a week in July & would definitely go back.
Our first floor apartment overlooking the relaxing outdoor BBQ deck was just right. We enjoyed sitting on our own balcony among the trees and some evenings sharing drinks on the deck & getting to know other guests. The magical light show in the heated lagoon style pool area is amazing. The apartments are very well presented in neutral shades that complement the tropical gardens and the timber walkways, shutters & doors gave the whole apartment a tropical feel. The beach is across the road & the restaurants around the corner but you are secluded in a perfect peaceful setting among the trees.

Room Tip: First floor overlooking the deck was just right, 2nd & 3rd floors have a lot more steps to climb...
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank reviewerPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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348 - 354 of 608 reviews

Reviewed 31 July 2014

The Reef Retreat is very well located. Although not on the beach itself, it is little more than a stones throw away from it (probably just under 100 metres walk to the sand itself) and we could hear the waves from our room. It is also a short walk to the restaurants that are placed up and down Palm Cove. There is no need to bring your own beach towels - the hotel will happily provide them to you when you are heading to the beach.

There is plenty of parking (either in parking spaces at the hotel or on the street).

The rooms are comfortably appointed - we stayed in the basic room and it had a spa bath, good TV, fridge, stove, comfortable bed, etc. The kitchen is located in a balcony style room, which can be sealed off from the rest of the apartment by closing a glass door, but the kitchen itself is "open air" although can be made private by lowering privacy screen type bamboo blinds.

The hotel itself is spread out around a pool / garden / BBQ court yard at the centre. If you want a completely peaceful "escape" then I recommend paying a little bit extra for the rooms which are located on a higher floor away from the pool area. We found that it could get a little noisy from time to time during the day in our ground floor room near the pool when the children of hotel guests were playing in the pool (albeit, only if the bedroom window and kitchen glass door were open and because our room was one of those located very close to the pool itself).

I'd happily stay again if visiting Palm Cove.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank tripster_aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this reviewResponded 27 August 2014

Thank you for your feedback tripster_aus we appreciate your comments. We are pleased that you enjoyed your stay. Our superior spa apartments overlook the pool and gardens and while the majority of the time the resort has mostly adults stay, over school holiday periods we are likely to have children on site with their families.

Clive & Mary

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Reviewed 29 July 2014

Just spent two nights there, what a great place, staff were more than accommodating, rooms great, nice ambience although weather wasn't great, but in heart of Palm cove and within walking distance of everything, couldn't ask for more. Food at restaurant was exceptional and very accommodating. Great pool areas and a wonderful quiet lounge area for those who up just want to read and absorb themselves.

Thoroughly recommend. Part of the Accor group, so for those who have Accor advantage an added plus.

Stayed: July 2014, travelled as a couple
Thank 673lynda18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

We stayed at the Reef Retreat in the first week in July and would definitely go back. The position is excellent; just off the esplanade and 1 minute across the road to the beach; very quiet. Shops and restaurants are close by. We had a one bedroom apartment which was quite adequate with good beds and bathroom, televisions, lounge/kitchenette and a great balcony. Everything is well maintained. We loved the tropical feel of the timber shutters and screens. The heated lagoon style pool is perfect and is surrounded by the most magnificent trees. It is perfectly peaceful.

Room Tip: Ask for a ground floor room if you don' like stairs.
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
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Thank 69Maria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this reviewResponded 27 August 2014

Many thanks for your review 69Maria, we are pleased that your week at the Reef Retreat was peaceful and that you enjoyed the tropical ambiance here. We appreciate you taking the time to comment.

Clive & Mary

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Reviewed 26 July 2014 via mobile

We stayed at Reef Retreat for a couple of days to get away (we are locals from Gordonvale) the rooms were clean and welcoming..staff were helpful and nice...the outdoor spa and lights in the trees with that amazing BBQ deck wow...will be back

Stayed: July 2014, travelled as a couple
1  Thank Sandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this reviewResponded 27 August 2014

Many thanks Sandra L for your review, it is good to receive positive feedback from our locals and we look forward to welcoming you back in the not too distant future.

Clive & Mary

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Reviewed 20 July 2014

My first trip to Palm Cove and this hotel exceeded my expectations. Don't be fooled by the fact that it is not the beach. The beach is literally a 30 second walk across the street. It is off the main road which means less traffic and noise. Spacious rooms with contemporary appointments. Located at the less touristy end of the beach--it felt more upscale than the other end. Really enjoyed my 4 days there and would recommend this for everyone. The hotel staff were very helpful and friendly. I woudl not categorise this as a "boutique hotel", but it felt like it. Quite and secluded.

Room Tip: I was in room #1--it was a studio and there was more than enough space for 2 people to exist without...
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  • Stayed: July 2014, travelled solo
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1  Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this reviewResponded 27 August 2014

Many thanks Christine S for your positive review, it is always good to exceed expectations and we all try our best in this regard. Our thanks for sharing the best kept secret with the TripAdvisor community!

Clive & Mary

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Reviewed 18 July 2014

My wife and I spent six days at the Reef Retreat in June this year, and thoroughly enjoyed every moment. The facilities are fantastic, we enjoyed the warm pool and great BBQ area most evenings. The rooms were clean and modern, and service was faultless. Walking distance to everything. We can't wait to go back to Palm Cove and look forward to staying at Reef Retreat again. Thanks Clive for your hospitality.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this reviewResponded 27 August 2014

We appreciate your kind review Jeff B and look forward to welcoming you back to Reef Retreat.

Clive & Mary

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Additional Information about The Reef Retreat Palm Cove

Address: 10-14 Harpa St, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Free Parking Kitchenette Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 25 Speciality Lodging in Palm Cove
Price Range: £71 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Retreat Palm Cove 4*
Number of rooms: 40
Official Description (provided by the hotel):
Nestled in a peaceful rainforest setting, amongst the majestic paperbark trees you will find THE REEF RETREAT, Palm Cove. Just a 30 second stroll, 50 meters to idyllic Palm Cove beach and restaurants. Palm Cove is the jewel of Cairns Northern Beaches, a unique, quiet and relaxing village by the sea where centuries old "paperbark" Melaleuca trees line the casual Esplanade. Just a 25 minute drive north of the Cairns International Airport. The Reef Retreat in Palm Cove is a low rise four-star boutique suite style resort set amongst a lush rainforest setting of palms and majestic Melaleuca paperbark trees offering a choice of accommodation from studios, spa suites, 1 Bedroom Suites, 2 and 3 bedroom Apartment. Every room is lovingly laid out and designed to give you all the comforts of home complete with bedroom, bathroom, living area TV/DVD Player, Ipod docks, kitchenette with stovetop and micro-wave, FREE Cable TV, FREE WIFI and spacious private balconies, with views of the pool, lush tropical gardens and the lush green mountains. The Apartment is fully self-contained with laundry facilities. The Resort offers complimentary barbeque and entertainment area for guest use and is licensed to sell Beer, Wine & Spirits for consumption on site. There is a heated salt-water pool and Spa Pool presenting an idyllic Billabong scene, FREE undercover car parking, FREE WIFI and on site guest internet station, Guest Laundry and tour desk services all within a secluded, lush rainforest setting. Reef Retreat can offer you all the personalized, home-style service and facilities that you need for a truly memorable Australian holiday. Ideal holiday getaway for couples and families ... more   less 
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Also Known As:
The Reef Retreat Hotel Palm Cove

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