We stayed in a one bedroom suite for 7 nights with breakfast included. I didn't do a lot of research before we booked. Saw somewhere it was a 4 star rated hotel and assumed it would be of a pretty high standard.
The room itself was quite large but clearly needed a bit of a refurb. Old light shades, dusty aircon vents, needs a coat of paint. It was cleaned really well each day though with plenty of clean towels.
One side of our room overlooked lawn and was pretty and peaceful. There were lots of birds and wallabies. The main room entrance overlooked the car park and sort of reminded me of those highway motels where you park outside your door.
The staff are all lovely, very helpful and professional. Couldn't fault them. The meals and drinks were also of a pretty high standard.
We were there the day the hotel changed ownership and it was clear it had been unloved for a while. The swimining pool really needs a renovation. The pebbles have come off in places and there was a lot of algae On the floor of the main pool. The robotic pool cleaner just stirred it up from the bottom. What it really needs is a thorough scrub or makeover. It's not really how it was pictured online.
If this hotel had a room refurb and a new pool it would be great.
- Official Description (provided by the hotel):
- Hotel Grand Chancellor Palm Cove is set in 45 hectares of lush tropical gardens, just 5 minutes walk from the beach, or the charming village of Palm Cove. The accommodation includes large resort rooms with two double beds and lounge, 1 and 2 bedroom suites and superior suites with cooking facilities. The resort facilities include a restaurant, bar, 2 swimming pools (one with kids slide), complimentary internet stations. Access to the Palm Cove Country Club 9-hold golf course, tennis and squash courts, gym & sauna is provided at discount rates.Conference & Catering facilities specialising in everything from large residential conventions through to intimate boutique Weddings. ... more less
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- Also Known As:
- Novotel Palm Cove Hotel Palm Cove
- Accor Palm Cove
- Palm Cove Novotel