Me and my husband stayed here for 5 nights and wernt satisfied at all. We were told we could check in before the check in time but every time we went to check in they said 'another half an hour'. We knew which room we were in and for the 4 hours we were waiting, not one person went in there. Then 4 hours later when it was 2pm they said 'yep they have just finished'....lies.....
when we got in the room there was no mini bar, no bowls, spoons, forks or anything. We had to request these. our tv had poor reception and would often switch off! The pool was so hot but that is not there fault! the weather makes it hot! doesnt refresh you at all!!! there were about 2 or 3 staff that were fab! overall id pay a bit more to stay in a nicer place......also gym and 25m pool and tennis court are extra costs of about 9 dollars....the gym is pretty old and terrible so id avoid it! also we had extra charges on our bill, so always check!!
- Official Description (provided by the hotel):
- Hotel Grand Chancellor Palm Cove is set in 45 hectares of lush tropical gardens, just 5 minutes walk from the beach, or the charming village of Palm Cove. The accommodation includes large resort rooms with two double beds and lounge, 1 and 2 bedroom suites and superior suites with cooking facilities. The resort facilities include a restaurant, bar, 2 swimming pools (one with kids slide), complimentary internet stations. Access to the Palm Cove Country Club 9-hold golf course, tennis and squash courts, gym & sauna is provided at discount rates.Conference & Catering facilities specialising in everything from large residential conventions through to intimate boutique Weddings. ... more less
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- Also Known As:
- Novotel Palm Cove Hotel Palm Cove
- Accor Palm Cove
- Palm Cove Novotel