Stayed here to celebrate a night out in Palm Cove from Cairns. I did book a mystery room through wotif, as I though it was just a bed for the night and couldn't be too bad and didn't expect much.
The room was basically clean - but very loud from noise of slamming gate to the pool right near my front door - but was OK as would only sleep here and not expecting much - about an hour after arriving, became very cold in the room but could not find a temperature control - rang reception and was advised this type of room had no temperature control - to open the door (defeats the purpose and security risk on ground floor). I asked if I could move to a room where temperature could be controlled as was now freezing. Advised that only suites had temperature control. Although I found this beyond belief I had to pay for a suite for temperature that was bearable to stay in. Apart from this the hotel is old, chipped and dated fixtures and furnishings - location is a fair hike to the main section of Palm Cove - in summary there are a lot better choices in Palm Cove.
- Official Description (provided by the hotel):
- Hotel Grand Chancellor Palm Cove is set in 45 hectares of lush tropical gardens, just 5 minutes walk from the beach, or the charming village of Palm Cove. The accommodation includes large resort rooms with two double beds and lounge, 1 and 2 bedroom suites and superior suites with cooking facilities. The resort facilities include a restaurant, bar, 2 swimming pools (one with kids slide), complimentary internet stations. Access to the Palm Cove Country Club 9-hold golf course, tennis and squash courts, gym & sauna is provided at discount rates.Conference & Catering facilities specialising in everything from large residential conventions through to intimate boutique Weddings. ... more less
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- Also Known As:
- Novotel Palm Cove Hotel Palm Cove
- Accor Palm Cove
- Palm Cove Novotel