We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What a Fabulous Place!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Peppers Beach Club & Spa
Ranked #3 of 8 Hotels in Palm Cove
Certificate of Excellence
Reviewed 5 November 2013

My girlfriends and I (in our 50's) booked two 2BR Lagoon View apartments for the weekend. The apartments were modern, clean, spacious, quiet and each bedroom had an ensuite. There was a full kitchen with a microwave and dishwasher and a laundry in one of the bathrooms. The pool is absolutely beautiful with a swim-up bar and is perfect for families with young children as it has a sandy 'beach' along one side. Buffet breakfast was included in our tariff and was of a high standard. One thing people should be aware of is there are no lifts in the resort and each wing is three floors high. You either have to carry your own bags up a few flights of stairs or let the hotel porter do it (which we did). Peppers is a luxury resort - we loved this place and will be going back!

Room Tip: Lagoon View rooms are quieter Underground carpark ramp is very steep
See more room tips
  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gwendolyn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 24 November 2013

Dear Gwendolyn 1,

Thank you for your kind feedback on your recent stay, we appreciate it very much.
Our team are always available to asssist with luggage.

Come back soon,

Best regards,

Chris & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,331)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,753 - 1,759 of 2,331 reviews

Reviewed 3 November 2013

I really liked this hotel. Stayed in a suite with the kids, pool was great, tennis court gym etc all really nice. But.....

But what would it take not to have the cheapest terrible pillows. Asked for a softer pillow and got another rubbish but differently shaped pillow. Have recently stayed in other peppers resorts and they had brilliant pillows. Can really spoil your holiday if you can't sleep well.

Stayed: September 2013
Thank Ian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 24 November 2013

Dear Driankatz,

I am sorry to hear about your pillow experience. Our Housekeeping team have a selection of pillows available 24/7.
I regret that on this occasion we were unabl to meet your needs.

Best regards,

Chris & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013 via mobile

We recently stayed here for our honeymoon. We absolutely loved the resort pools and bar but wasn't blown away by the room we stayed in. The fan above our bed was rusty and all bent and floppy, the furniture was very run down, we couldn't get in to use the bedroom cupboards as they were blocked by the bedside tables, there were tiny insects EVERYWHERE and it didn't match up with the previous 5star accommodation that we stayed in. The staff were generaly very lovely, and we were welcomed with champagne and a chocolate/bottle of water each but the breakfast staff made me feel like I was a pain in their behind being gluten free. It made me feel very uneasy. The food was very nice though, really enjoyed breakfast! Just felt awkward when having to ask any gf questions.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Emma2k14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 24 November 2013

Dear Emma 2k14,

Thank you for your feedback.

I apologise sincerely for the issues you experienced.

Best regards,

Chris & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

Great relaxing hotel. Good accommodation. We stayed in the serenity section which was quiet and good if traveling without kids. Lagoon pool was lovely. Breakfast was ok but not fantastic. Nice view overlooking the beach. We were in a one bedroom apartment. Very spacious. It was nice if you wanted a night in you could BBQ on your patio. A supermarket for meat not close by so an order online with Coles or woollies a good option as they deliver to the door. Great break. We will be back.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 24 November 2013

Dear Karen R,

Thank you for your feedback it is appreciated.

We look forward to your return.

Best regards,

Chris & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

Love this place! Pools, cocktails and food is amazing but expensive. Buffet breakfast was lovely and the service was very friendly and helpful. The only negative is the cleanliness of the rooms. Our balcony was dirty and there was a huge build up of dust on the shutters and fans and the vent in the bathroom. I noticed the same last time we stayed. The rooms were however mad up by room service daily in a very timely manner.

Room Tip: Ocean view room very peacful but we prefer the pool view room as there is a better atmosphere when s...
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 24 November 2013

Dear Jessica S,

Thank you for your feedback, we appreciate it and take your comments seriously.

Please come back again soon.

Best regards,

Chris & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2013

Just returned from a 4 night stay in this fabulous resort and we absolutely loved it!

I was a little worried about reviews from others re noise/lack of sun lounges etc. but I have to say I cannot think of a single negative thing about this place.

The choice of pools was fabulous and I can see why young families would just love the large middle pool surrounded by sand for the kids to play in. The front pool with waterfall was a lot quieter and the Serenity pool down the back was simply heaven - so peaceful and relaxing.

We had a room down back in the Serenity wing with a jacuzzi on the balcony and it was lovely - very clean, comfortable and I just couldn't fault it. Very comfy king size bed made sleeping a breeze.

The location is perfect, you can walk to any selection of restaurants and cafes and walking along the beach is a must. We only had one meal at the resort during our stay - a buffet breakfast which was delicious.

All up, a really fantastic stay. I would highly recommend this very impressive resort. Staff were fantastic, friendly and helpful. Would return in a heartbeat.

Room Tip: Rooms up the back in the Serenity wing look out over the gorgeous pool and are very, very quiet. Pro...
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AussieTravellers264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 1 November 2013

Dear AussieTravellers2...,

Thank you !

Please come back soon, we appreciate your comments very much.

Kind regards,

Chris & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2013

It was our 2nd time at Peppers for my husband and I and we wondered whether it would be as good, but WE LOVE THIS PLACE!! Had my family with us this time and my grandchildrewn just loved the pools, my adult children loved the swim up bar. Buffet breakfast was good, where can you have your breakfast and look over to the sea and Palm trees, and my favourite the Serenity Pool, just perfect! Cant wait to go back again and again! and special mention to the staff, everyone was friendly and ever so helpful!

Room Tip: If you want it a little quieter choose the Serenity Wing :)
See more room tips
  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 1 November 2013

Dear Mary K,

Thank you, we appreciate it very much!

See you again ASAP!

Best, Chris & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Palm Cove
0.5 mi away
Alamanda Palm Cove by Lancemore
0.1 mi away
The Reef House Palm Cove - MGallery Collection
0.3 mi away
Mantra Amphora
Mantra Amphora
#6 of 8 in Palm Cove
1,288 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Sarayi Boutique Hotel
Sarayi Boutique Hotel
#7 of 8 in Palm Cove
354 reviews
21.5 mi away
Sheraton Grand Mirage Resort, Port Douglas
0.7 mi away
Pullman Palm Cove Sea Temple Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Peppers Beach Club & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Peppers Beach Club & Spa

Address: 123 Williams Esp, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Family Hotel in Palm Cove
#3 On the Beach Hotel in Palm Cove
#3 Spa Hotel in Palm Cove
#5 Romantic Hotel in Palm Cove
Price Range: £133 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Peppers Beach Club & Spa 3*
Number of rooms: 210
Official Description (provided by the hotel):
Peppers Beach Club & Spa offers a range of accommodation, from elegant suites and spa rooms, to one and two bedroom penthouses with private rooftop terraces, BBQs and a plunge pool or jacuzzi. All rooms are serviced daily and offer guests free WIFI (up to 500MB), free movies, TV, FOXTEL, minibar. The beach lagoon takes pride of place, gently lapping against a white sandy beach surrounded by swaying palm trees. Amenities include tennis, lap pool, gymnasium, Salt Beauty & Spa and Lime & Pepper Restaurant. The restaurant is open seven days for breakfast, lunch and dinner. On the Rocks Cafe Pool Bar is open daily for in-house guests (seasonal & weather dependant). Venture outside of the resort and will find yourself in the heart of Palm Cove. Embark on a day trip into Cairns or explore the wonders of the Daintree, Mossman Gorge and Cape Tribulation. Ride the famous Scenic Railway train to Kuranda or visit Tjapukai Aboriginal Cultural Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Booking.com, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, Cancelon, 5viajes2012 S.L., getaroom.com and HotelQuickly so you can book your Peppers Beach Club & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Peppers Beach Club And Spa
Peppers Beach Club Hotel Palm Cove
Peppers Beach Hotel
Peppers Beach Resort

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing