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“Our new place to get away!”

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Peppers Beach Club & Spa
Ranked #3 of 8 Hotels in Palm Cove
Certificate of Excellence
Reviewed 19 February 2014

From the second we arrived each and every member of the staff made me and my family feel wanted and special. Check in was a pleasure and upon entry to our rooms we new we had hit on something special.
Well appointed with great attention to detail forced us have to make a conscious decision between staying in or heading down to the pool, however with two kids under ten the pool won out.
While the positives far outweigh any shortcomings, there sadly always will be some little things I feel could be worked on, for example closing the pool bar just as the bulk of day trippers are returning to the complex lacks forethought and I believe paying $2 for a pod coffee in a room in a five star resort to me seems somewhat mean. It would also be advisable to have your maintenance staff take a look at all air conditioners as they all sound like a dryer going all night!
As for the restaurant; on our next stay I can emphatically guarantee that we will be dinning at one of the other facilities located within walking distance and I will leave it at that as others have already made my point far more diplomatically than me. That being said for the evening meal, the breakfast is by far one of the best I have enjoyed in FNQ with only the addition of an eggs to order provision and tomato juice could make it even better.
Overall a great experience that we cant wait to repeat in the not to distant future, cheers.

Room Tip: Ground floor suites with direct access to the massive pool is the way to go.
See more room tips
  • Stayed: February 2014, travelled with family
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1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 1 May 2014

Dear David R,

Thank you for your feedback, it is appreciated and valued.

Best regards,

Chris & team

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1,895 - 1,901 of 2,526 reviews

Reviewed 19 February 2014

My partner and myself stayed for 7 nights in the Lagoon Spa room. It was the most relaxing and enjoyable 7 days ever. We felt like millionaires and would highly recommend Peppers Palm Cove to anyone travelling to QLD. Breakfast was a feast for kings, my partner loved the kranskys. Loved the 3 pools to chose from and being able to feel like we were the only people staying there in the Serenity Pool was enchanting. Cant wait to head back and stay for even longer. Thanks to everyone at Peppers for making us feel special.

  • Stayed: February 2014, travelled as a couple
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1  Thank Briony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 1 May 2014

Dear Briony H,

Thank you for your kind feedback, we very much appreciate it!

See you again soon.

Best regards,

Chris & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2014

Our family was booked to stay for 2 nights, but we were enjoying ourselves so much that our children easily coerced us into staying for another night.
Lovely and luxurious 2 bedroom apartment overlooking the beach. Friendly staff. Hours spent relaxing in the lagoon-style pool. Kids swam up to the bar to order milkshakes.
Although we are locals, this felt like a real holiday - a perfect destination for relaxing with family.

  • Stayed: January 2014
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Thank Lmjensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 3 March 2014

Dear Ljensen,

Thank you for taking the time to provide us with your feedback, it is appreciated.

Your children have great taste! Many locals comment on our facilties and do not realise that we have three magnifcent pool options.

We look forward to welcoming you and your family back as soon as possible!

Best reagrds,

Chris & team

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Reviewed 13 February 2014

We had a glorious time over Christmas at the peppers beach club. The people were helpful the place was spotless our room had everything one could ask for. We were in the penthouse suite on the top floor, definitely the best spot with an extra large balcony in the shade of Palm trees. Could not find fault

  • Stayed: December 2013, travelled as a couple
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Thank maxitalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

The staff made the stay truly enjoyable. We arrived to a lady at reception with a big welcoming smile and an ocean view room upgrade! It rained for a few days but the spa on the balcony, the three pools and gym made it feel like the sun was shining. Breakfast was great, huge variety from fresh fruits, yogurt, linseeds, eggs and bacon, juices and coffee. Even though the pool bar was closed because of the weather you can still order and they will bring out cocktails or food. For our anniversary my partner organised a picnic which was great and rose petals scattered in our room. He organised this with reception as with a few other activities. My only negative was eating in palm cove is quite expensive ($25-35 for an average main meal). Eat at the hotel. We went to port douglas for the day (we were originally going to stay there) but preferred the tranquility that palm cove had to offer. 100% recommend this hotel for a relaxing get away!

  • Stayed: January 2014
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Thank Steph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 3 March 2014

Dear Steph C,

Thank you for your kind feedback it is much appreciated & valued.

Please come back soon!

Kind regards,

Chris & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

Really nice pool, room tired, booked room through What if, so probably got the crap room.
Staff at front desk nice, spa is great value.
Can not comment of the food in the restaurant, didn't try it, but it looked like GODS waiting room.
Some nights only 4 people in there.
So before i cop it from the General Manager, its not all bad news, could be a really great place.
But felt if i had died in the room, i may be found in about 10 days or so. Ego cleaning.
So would i stay there again, only if they asked me really nicely.
The ugly, well i'll let u find that out

  • Stayed: February 2014, travelled as a couple
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2  Thank common1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 3 March 2014

Dear common1,

Thank you for your feedback it is appreciated.

Whenever staying at resorts / hotels I encourrage you to discuss your needs with a team member or myself - if we can assist you, we will gladly do so.
Our goal is to ensure guests leave refreshed and whilst here more than satisfied.

Best regards,

Chris & team

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Reviewed 10 February 2014

We were travelling along the East Coast, starting with our civil marriage at Peppers in Palm Cove. We had an amazing wedding, organised by Lizzie the Hotels Event Planner. Everything worked out perfect even though we had to arrange it from overseas. The staff was very obliging! There was no request we couldn't ask for. Lizzie, thank you so much for your afford!! We will never forget this very special day!!

  • Stayed: December 2013, travelled as a couple
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Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this reviewResponded 3 March 2014

Dear Lisa B,

Thank you for your feedback and acknowledging Lizzie! We specialise in weddings and have magnificent options and locations for memorable weddings.

Please come back for your one year anniversary!

Kind regards,

Chris & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peppers Beach Club & Spa

Address: 123 Williams Esp, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Family Hotel in Palm Cove
#3 On the Beach Hotel in Palm Cove
#3 Spa Hotel in Palm Cove
#5 Romantic Hotel in Palm Cove
Price Range: £106 - £271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Peppers Beach Club & Spa 3*
Number of rooms: 210
Official Description (provided by the hotel):
Peppers Beach Club & Spa offers a range of accommodation, from elegant suites and spa rooms, to one and two bedroom penthouses with private rooftop terraces, BBQs and a plunge pool or jacuzzi. All rooms are serviced daily and offer guests free WIFI (up to 500MB), free movies, TV, FOXTEL, minibar. The beach lagoon takes pride of place, gently lapping against a white sandy beach surrounded by swaying palm trees. Amenities include tennis, lap pool, gymnasium, Salt Beauty & Spa and Lime & Pepper Restaurant. The restaurant is open seven days for breakfast, lunch and dinner. On the Rocks Cafe Pool Bar is open daily for in-house guests (seasonal & weather dependant). Venture outside of the resort and will find yourself in the heart of Palm Cove. Embark on a day trip into Cairns or explore the wonders of the Daintree, Mossman Gorge and Cape Tribulation. Ride the famous Scenic Railway train to Kuranda or visit Tjapukai Aboriginal Cultural Park. ... more   less 
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Also Known As:
Peppers Beach Club Hotel Palm Cove
Peppers Beach Club And Spa
Peppers Beach Hotel
Peppers Beach Resort

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