Had a great week long stay at Peppers recently. Fantastic location in Palm Cove. The resort is really family friendly with them providing pool toys for the kids to play with etc as well. Am definitely planning on going back again.More
- Free Wifi
- Pool
Had a great week long stay at Peppers recently. Fantastic location in Palm Cove. The resort is really family friendly with them providing pool toys for the kids to play with etc as well. Am definitely planning on going back again.More
Show lessDear Kimberley
Thank you for taking the time to post your review on your recent stay with us. It's wonderful to read that your family enjoyed your stay here, the pools (& pool toys!) are definitely a hit with everyone!
We look forward to welcoming you & your family back to the Resort on your next stay with us.
Best regards
Kerstin & team
Our small family stayed for 4 nights in a garden penthouse at Peppers Beach Club and Spa and it was a most enjoyable experience. The pool and restaurant facilities were excellent and the room was spacious and a "home away from home" for our short stay. The staff at Peppers Beach Club and Spa Palm Cove were outstanding, always available to assist with inquiries and super friendly. We are already planning a return visit but next time we will definitely be staying for a longer time!
Dear Julie
Thank you very much for your wonderful review on Tripadvisor recently.
It's wonderful to see that your family enjoyed the penthouse, pools, & restaurant facilities while you were on holidays here, and it's fantastic to read that you found our staff super friendly & helpful! They certainly enjoy going above & beyond with our guests & its good to see that it shows.
We look forward to welcoming you back for your next longer visit!
Best regards
Kerstin & team
A great resort especially for families. Please note that they have weddings at this venue so depending on where your room is, it can be noisy until 10pm. Would definitely go back though as the pool and staff are great.
Dear Clarence
Thank you for taking the time to post your review on your recent stay with us.
We're sorry to read that not everything was up to your expectations but wonderful to read that you found our facilities & staff great!
We look forward to welcoming you back to the Resort on your next visit in the near future.
Best regards
Kerstin & team
Peppers prices - Mantra quality. I felt the room was very small, the breakfast which was included in the tariff was poor and money needed to be spent on the grounds and foyer to lift the quality and feel of the place.
Dear Glenda,
Thank you for choosing to stay with us and for taking the time to share your comments on TripAdvisor.
I am sorry to hear that your experience fell below your expectations, please allow me to express my sincerest apologies. I have sent you an e-mail directly to get a little more information on how we could have delivered a better experience and look forward to hearing back from you.
Thank you again for taking the time to share a review and I do hope we get the opportunity to welcome you back in the near future.
Best regards
Stefan Kracke
We had a fantastic time staying at Peppers Beach Club.The staff were extremely helpful and always willing to go the extra mile. On the first night we arrived the pool bar staff gladly served us even though they had closed for the night. We didn't know until later the next day when we found out the pool bar hours.The 3 bedroom apartment was more than big enough for a family of 5 and the location is great, walking distance to all the restaurants and right across from the beach.The only thing to be aware of is if you book an ocean view room at the front of the hotel, and there is a wedding on, all the guests wait for taxis / rides home right at the front entrance and it can be a bit noisy.The whole family had an amazing holiday, and the main beach pool is absolutely fantastic!Thanks for the great experience and thanks to all the staff!
Dear Michael
Thank you very much for your review on your recent stay with us & for the 5 dots. It's wonderful to see that our rooms, pools & services impressed you greatly & you & your family were able to enjoy your holiday together.
On behalf of the team we hope to be able to welcome you back here again in the very near future!
Best regards
Kerstin & team
Great location, spectacular pool and friendly service. WiFi was not the greatest but that’s not the reason we traveled to the beach anyways ! Rooms on the upper floors are a bit hard to access (stairs only) with luggage
Dear Tcbuckeye83
Thank you very much for your fantastic review on your recent stay with us. It's wonderful to read that you enjoyed your honeymoon with us & found our service friendly.
We hope to be able to welcome you back to the Resort again in the near future.
Kind regards
Kerstin & team