We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent location, rooms, pool and service!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Grand Mercure Rockford Esplanade Palm Cove
Ranked #11 of 12 Hotels in Palm Cove
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent location, rooms, pool and service!”
4 of 5 bubbles Reviewed 22 October 2013

We stayed at the hotel in the school holidays at the end of September. The hotel is in a good location, close to the beach and restaurants. We stayed in a one bedroom apartment, which was very spacious and clean. We were allocated a pool view room, which was especially nice at night when the pool area is lit up by flares. The hotel is well maintained, with a fantastic pool but a little cold at this time of year but the hot spa pool made up for it. The service was really good with some really friendly and helpful staff, there was only one exception that was a lady that I cant recall the name but always wore her hair in a tight bun that was unhelpful, abrupt and was especially shocked to hear her shouting aggresively in the reception area that I could make out the lady was a living in the complex - very unprofessional.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank avidtraveller56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

288 reviews from our community

Traveller rating
    118
    109
    34
    19
    8
See reviews for
105
129
8
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
melbourne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 October 2013

Weather, location, beach as flat as a pond, spoilt for quality dining! A refreshing break from colder climates down south. We stayed in a 1 bed apartment with the added bonus of a queen 'daybed' so our young child was excited about his own 'big boy bed'. We overlooked the pool which was lovely. The rooms were clean with all facilities you could ask for to cook easily. We received great service from most staff but exceptional service from a kiwi lady on reception who went above and beyond and made us feel very special. Resort and surrounds well worth returning for.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lucitravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invercargill, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

We would stay at Mercure again. Most apartments/rooms are privately owned so it didn't feel like we were staying in a hotel. Service desk receptionists were always obliging. Everything clean and grounds/pool well cared for. One slow lift though - a small matter when you are chilled. Washing machine and dryer in our room - handy. Chill Café very close - perfect for breakfast - delicious!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BHJ2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leongatha, Australia
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 5 October 2013

We have been fortunate to rent a 1 1/2 bedroom apt for 4 1/2 months since early June. I can only review our accommodation as it is privately owned. I would class it at 3 1/2 stars. The bathrooms haven't been updated and the carpet in bedroom a bit grubby and it only has a outdoor 2seater couch in lounge area. All the appliance work and are easily operated. No stairs to climb as there are lifts and the building is totally secure. We are on the 4th floor and over look a beautiful pool through the stunning rainforest . There is also a heated large Spa and 2BBQ areas with table and chairs. This whole area is meticulously cleaned every day. We have sat in this rainforest and have had kookaburras sit on a balcony , little sun birds and blue butterfly's passing by. Do we want to go home NO. Only one slight hiccup the pool is cold even for the start of October. When children say the pool is cold you know it is. I have only swam twice in this pool in 4 1/2 months . There are plenty of other pools about.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
Helpful?
Thank barlow61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

Overall fantastic holiday at great location, tainted by rude service by receptionist Katrina on more than one occasion. Management need to address her attitude. All other experiences worth returning for.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Spade04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 23 September 2013

We have just returned from a 5 night stay. We travelled with extended family and had 3 rooms. The 2 bedroom and 1 bedroom apartments are in a separate area so was not ideal for us all to be together. Even the 2 x 2 bedroom appartments were at the complete opposite ends of the corridor with 9 other appatments in between. My sister in law was lucky to receive an upgraded room with a lovely view of the ocean. That appartment was huge with 2x queen beds and 2 bathrooms. As they were upgraded the layout did to include the daybed(really a 3rd bed) but a rollaway bed was quickly arranged.

Our appartment was smaller but had 2x queen beds and 1 double day bed meant that my kids had their own beds. We looked out over the reception roof and the out look from our bedroom was awful over to another building and dead garden.

The rooms were clean and the kitchen included enough to have breakfast each morning and a basic dinner. We used the BBQ in the pool area. We loved being able to use the beach towels from and swapping them for clean ones. The onsite pool is huge but was a little chilly as there is no heating. There was pool noddles to use which the kids loved. There is also a hot spa.

We spent a lot of time at the beach as the water was warmer there than the pool. There are no waves but the water was crystal clear. You can hire paddle boards and kayaks off the beach.

There are plenty of restaurants along the beachfront. Some fairly pricy but family friendly restaurants can be found. There is a lovely cafe next to the surf shop along from reception which does breakfast and lunch.

Stayed September 2013, travelled with family
Helpful?
1 Thank SydneyKmh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palm Cove hotels
0.1 mi away
Alamanda Palm Cove by Lancemore
0.1 mi away
Mantra Amphora
Mantra Amphora
#8 of 12 in Palm Cove
4.0 of 5 bubbles 1,020 reviews
0.1 mi away
The Reef Retreat Palm Cove
The Reef Retreat Palm Cove
#2 of 12 in Palm Cove
4.5 of 5 bubbles 526 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
The Reef House Palm Cove - MGallery Collection
0.2 mi away
Sarayi Boutique Hotel
Sarayi Boutique Hotel
#9 of 12 in Palm Cove
4.5 of 5 bubbles 303 reviews
0.4 mi away
Peppers Beach Club & Spa
Peppers Beach Club & Spa
#4 of 12 in Palm Cove
4.5 of 5 bubbles 1,869 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Mercure Rockford Esplanade Palm Cove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Mercure Rockford Esplanade Palm Cove

Property: Grand Mercure Rockford Esplanade Palm Cove
Address: Cnr Williams Esp & Veivers Rd, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Palm Cove
#9 On the Beach Hotel in Palm Cove
#11 Luxury Hotel in Palm Cove
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Mercure Rockford Esplanade Palm Cove 4*
Number of rooms: 40
Official Description (provided by the hotel):
Grand Mercure Rockford Esplanade Apartments is situated on the beach at exclusive Palm Cove overlooking the Coral Sea perfectly positioned between two World Heritage sites - the Great Barrier Reef and the Daintree Rainforest. Just 25 minutes north of Cairns International Airport in tropical far North Queensland, the resort features a choice of luxuriously appointed studios, lofts, one, two and three bedroom fully self contained apartments, each with a large private balcony or courtyard. Resort facilities include several beachfront restaurants and cafes, expansive free form lagoon style swimming pool, children's pool, outdoor spa, gymnasium, pilates classes, massage and boutique shopping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travel Republic (UK), Odigeo, TravelUp, Agoda, TripOnline SA, Traveltool, S.L.U. and Evoline ltd so you can book your Grand Mercure Rockford Esplanade Palm Cove reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Rockford Esplanade Hotel Palm Cove
Mercure Palm Cove
Mercure Hotel Palm Cove

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing