We stayed at the hotel in the school holidays at the end of September. The hotel is in a good location, close to the beach and restaurants. We stayed in a one bedroom apartment, which was very spacious and clean. We were allocated a pool view room, which was especially nice at night when the pool area is lit up by flares. The hotel is well maintained, with a fantastic pool but a little cold at this time of year but the hot spa pool made up for it. The service was really good with some really friendly and helpful staff, there was only one exception that was a lady that I cant recall the name but always wore her hair in a tight bun that was unhelpful, abrupt and was especially shocked to hear her shouting aggresively in the reception area that I could make out the lady was a living in the complex - very unprofessional.
- Official Description (provided by the hotel):
- Grand Mercure Rockford Esplanade Apartments is situated on the beach at exclusive Palm Cove overlooking the Coral Sea perfectly positioned between two World Heritage sites - the Great Barrier Reef and the Daintree Rainforest. Just 25 minutes north of Cairns International Airport in tropical far North Queensland, the resort features a choice of luxuriously appointed studios, lofts, one, two and three bedroom fully self contained apartments, each with a large private balcony or courtyard. Resort facilities include several beachfront restaurants and cafes, expansive free form lagoon style swimming pool, children's pool, outdoor spa, gymnasium, pilates classes, massage and boutique shopping. ... more less
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- Also Known As:
- Grand Mercure Rockford Esplanade Hotel Palm Cove
- Mercure Palm Cove
- Mercure Hotel Palm Cove