We were picked up from cairns airport by one of the staff [ the head housekeeper , a real character,and now a good freind ] and the return transfer as well was at no charge from the hotel ,.All the staff went out of their way to make us welcome. their policy is to make everyone feel like family and they will return ,which we will do .If during conversation we said which bus do we get to go to..... the answer was we can drop you off and you get bus 3.... when your ready to come back or wait at this stop in 2 hrs and as we go past we will pick you up.The hotel has just been renovated and our room [studio] was large clean ,quiet and cool,king bed is great ,whatever we enquired about ,like do you have irons or toasters ,the answer was we'll bring one to your room ,only fault about cleanliness was floor could have been cleaned more often to remove sand. The roof top pool and spa is great ,not crowded ,restuarant overlooking beach is excellent ,palm cove is easy to get around with courtesy buses ,local buses,taxis or car hire,local people are freindly and welcome travellers inviting us to accompany them numerous times,beach is clean and relaxing.the walkway along beach is nice as well. We will go back to Sarayi and i would recommend this hotel highly as it is alot more personal from the staff than a mercure or ...................paul & kim ,newcastle,nsw
- Official Description (provided by the hotel):
- We are a family owned boutique hotel located in the heart of Palm Cove directly opposite the beach. Accommodation types range from Garden Studios to Ocean View one bedroom apartments. Our rooftop pool offers breathtaking views to the mountains and we have both an on-site restaurant, and convenience store within the hotel. ... more less
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- Also Known As:
- Sarayi, Palm Cove Hotel Palm Cove