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Pullman Palm Cove Sea Temple Resort & Spa
Ranked #5 of 12 Hotels in Palm Cove
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1,136 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (248)
Date | Rating
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English first
Melbourne, Australia
Level Contributor
5 reviews
Reviewed 23 April 2014

Pullman Sea Temple Resort and Spa in Palm Cove was a beautiful resort offering the perfect setting for a mini holiday.

The resort was easy to locate when driving into Palm Cove and its location off the esplanade created the feeling of seclusion. The foyer was very grand with a view of the lagoon pool, bar and private resort beach access. We were greeted by professional and helpful staff.

Our room was tidy on arrival with a view of the tropical rainforest. There was a smell of dampness when we first entered however did not impact on the impression of the room. The bathroom was a good size with a large spa bath and shower with extremely strong water pressure.

The restaurant at the resort was 10/10 and highly recommended. We thoroughly enjoyed our main meal, delicious dessert and selection of wines and cocktails. The lagoon bar at the resort offers a nice atmosphere however the cocktail was not prepared properly and there were far better places to drink along the esplanade.

On a side note, the resort and Palm Cove as a holiday destination is extremely child friendly. Although beautiful and relaxing, as a couple with no kids looking to escape the noise of the big city, we did find the constant screams of children at the pool and in cafes/restaurants to be annoying.

Room Tip: Although it was beautiful to wake up to the view of the tropical rainforest, I would suggest booking...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ali M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike M, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review, 30 April 2014
Dear Ali M,

Thank you for taking the time to post your comments regarding you recent stay & thank you for choosing the Resort for your Mini Holiday.

I’m happy to hear that you enjoyed both your room & the service our friendly staff provided. I’m also pleased to read that thoroughly enjoyed your meal at the Temple of Taste Restaurant, & thank you for the feedback you provided regarding the Lagoon bar. I’ll be sure to pass along all your comments to the team’s here at the Resort.

Ali M, thank you again for your review, we hope to welcome you back to Palm Cove for your next holiday.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 April 2014

From the moment you walk into the reception area you know you are in a high end resort. We were met with friendly staff while checking in and also offered a refresher towel to help cool us down. As we were early we decided to have a drink at the lagoon bar while we wait for our room. The staff member behind the bar was very friendly and helpful when asked a question. To our surprise we got a phone call almost two hours before normal check in time to say our room was ready. When walking into our room both my husband and I said "Wow". We were lucky enough to stay in the one bedroom penthouse spa apartment with all the luxuries of home (dishwasher, stove, oven, microwave, washing machine, dryer, king bed & spa/shower) the major selling point of this apartment it the HUGE upstairs terrace equipped with sun loungers, BBQ, dining table and 4 person spa. Yep and you get all this luxury all to yourself. Awesome time spent relaxing at this beautiful resort, you must stay here yourself to experience all these spoils.

Stayed April 2014, travelled as a couple
Helpful?
Thank Princess260812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike M, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review, 30 April 2014
Dear Princess260812,

I’m pleased to hear that you received such a wonderful welcome from our reception staff upon your arrival. Our cool Oshi buri towels are very popular upon Check In. I’m very happy to hear that you enjoyed your time with us in one of our Penthouse Apartments. It’s a very relaxing experience to spend time in your own private rooftop & enjoy your own personal spa.

Princess260812, thank you again for your kind words, we hope to welcome you back again to the Resort in the future

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 April 2014

This Hotel is good, definitely not 5 star, maybe when it first opened but it looks tired & un kept now. Furniture in rooms very worn & ours was uncomfortable... On the positive staff very friendly & helpful although our request could not be met at least they tried.

The resort is off the main drag, which is something you either like or not, I feel there were better options on the seafront with same or better facilities.

Rooms clean & good size (we stayed in a 2brm)...main gripe, when you sit on the balcony you can only see tops of trees as the balcony wall is so high, other rooms had glass or railings which would be much nicer.

We stayed for 4 nights with a 6 yr old & he loved the pool.

Overall not a bad stay but could have been better, next time would try Peppers or the Mantra as they are on beachfront.

Room Tip: Ask for room with glass or railings on balcony.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrPicklesSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike M, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review, 22 April 2014
Dear Mr. Pickles,

Thanks for your recent patronage and also for posting a review.

Good to learn that you enjoyed the room and the pool. We have just recently replaced all the beds with new custom designed Pullman ones and a recieving a lot of great feedback. We are also in the process of upgrading other furniturre items in the room and will soon have wifi connected to the rooms as well as the current common areas.

Thanks too for the positive note regarding the staff and I will be sure to share this with the team.

We look forward to welcoming you and the family back to our special part of the tropical north.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 April 2014

My family of 4 (2 adults, 5yr old & 7yr old) have just returned from a wonderful stay at Pullman Palm Cove. The pools are fantastic, apartments are superb, the restaurant is lovely as are each and every staff member we encountered. We were there during Cyclone Ita and were extremely impressed with their communication and care of us during this time. After the storm had passed the staff worked tirelessly to get the pools and grounds back up and running within a few hours for which we are very thankful. We could not fault this resort and have only wonderful things to say about it, so much so we are already looking forward to our next trip up there! Thank you Pullman Palm Cove.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kathygriffin73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike M, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review, 28 April 2014
Dear kathygriffin 73,

Thank you for taking the time to post your comments regarding your recent stay.

I’m pleased to hear that you enjoyed your apartment & our facilities. I’ll be very happy to pass along your positive comments to all our staff regarding the care they took of you & your family during Ita’s stormy weather. We were all very thankful that when she passed through she only caused only some disrupted tree debris & some wet & windy days.

Thank you again for all your kind words, we look forward to welcoming you back on your next visit to Palm Cove.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burradoo Nsw
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 April 2014

Beautiful Hotel/Resort in beautiful setting. Very friendly and helpful staff. This is our second time at the Pullman Sea Temple Resort in Palm Cove and we enjoyed our stay as we did the first time.
The outside terrace for Dinner is wonderful and our meals on each night
were very enjoyable. Thank you "Oullman Palm Cove"

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Wilfried H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike M, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review, 28 April 2014
Dear Wilifried H,

Thank you for once again choosing to stay with us here at the Pullman Palm Cove Sea Temple Resort & spa. I’m pleased to hear that you enjoyed your stay & your evening dinners out on the terrace. I’ll be sure to pass along your positive comment to all the Teams. We look forward to seeing you again soon for your third visit.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pullman Palm Cove Sea Temple Resort & Spa

Property: Pullman Palm Cove Sea Temple Resort & Spa
Address: 5 Triton St, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Palm Cove
#3 Top resorts Hotel in Palm Cove
#4 On the Beach Hotel in Palm Cove
#4 Spa Hotel in Palm Cove
#4 Romantic Hotel in Palm Cove
#5 Luxury Hotel in Palm Cove
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Palm Cove Sea Temple Resort & Spa 5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Sea Temple Resort & Spa Palm Cove Hotel Palm Cove
Sea Temple Resort And Spa Palm Cove
Sea Temple Resort Palm Cove

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