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“Great Getaway”

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Mango Lagoon Resort & Wellness Spa
Certificate of Excellence
Australia
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Getaway”
Reviewed 25 April 2014

The Mango Lagoon was a great last minute find, we stayed in a one bedroom (without spa) and very pleasantly surprised when we arrived at the complex. We were well aware that the resort was not on the beach but for us the location was excellent. There has obviously been a lot of work and money spent on the complex. Our particular room needed a little more updating and certainly needed a few more utensils in the kitchen but value for money we will certainly go back.
My only suggestion if you are an 'older' couple or want a quite time avoid school holidays or long w/e, as we did have an issue with noise which the management addressed as soon as we spoke with them.

Room Tip: At the back of the resort with pool access (ground floor) and also nearer to the path to the beach.
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  • Stayed April 2014, travelled as a couple
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    • Location
    • Sleep Quality
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    • Cleanliness
Helpful?
1 Thank Wayart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayden F, Manager at Mango Lagoon Resort & Wellness Spa, responded to this review, 27 April 2014
Thank you for your review of Mango Lagoon. We are pleased you enjoyed your stay and hope we can accommodate you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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585 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (138)
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English first
Melbourne, Australia
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 April 2014

The staff here are so helpful, very grateful for their help. The apartment we stayed in was almost at the back of the resort which was best for us as it's closer to the rear of the property where you walk down to the main drag. The layout and facilities are great, the only issues we had was that there's no remote control for the air con in the apartments and I got a little chilly (in fairness to the resort, I didn't ask for staff to change it); and the wifi connection despite being free is on the slower side. Aside from that it was a great stay and would happily recommend the resort to others.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank Shewlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2014 via mobile

A beautiful, calm and relaxing resort in a brilliant location. Very clean and beautifully designed apartment. With a choice of three fabulous individual pools running through the resort to relax by in a tranquil setting. Extremely courteous and attentive staff willing to go above and beyond to cater for all your needs. We had a truly fabulous break, would deffinatly return and highly recommend.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank frankie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yeppoon, Australia
Level 6 Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 8 January 2014

we just wanted a quiet spot in the sun to lay down and read a book by a lovely pool. We opted for the one bedroom apartment as there were only two of us, and were pleasantly surprised by the fully equipped Kitchen and good sized fridge provided. Microwave and all kitchen appliance as well.
only a short walk to the beach and some great looking restaurants, however we just wanted low key so we mainly stayed "in house" a quick trip to the supermarket provided all the essentials we needed. There was a BBQ in the common area of the resort and we made use of that too - good option to provide for guests we thought.

Great swimming pools, lounges and umbrella - thats exactly what we needed, right out side our door. A great patio to sit on for afternoon drinks too. Even had free wifi in our room , but we used that sparingly as we were on holiday.

large king size bed and very comfortable too - TV was placed just right for some late night movies . But the super sized screen in the lounge room was fantastic, although we didn't watch a great deal of TV the weather was just so great!

They talk about Fly and Flop???? well I can thoroughly recommend Mango Lagoon for this excellent holiday venue.

Not sure if all units are as good as the one we staid in ( unit 39 ) but we will be back and ask for this unit again!!

Room Tip: We think that the downstairs rooms were a better option because of the courtyard facilities. Our Un...
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  • Stayed December 2013, travelled as a couple
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Helpful?
2 Thank Gregg-and-Annie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 January 2014 via mobile

This place markets it's self as a wellness spa... I don't see how? This is completely false advertising! This is in no way a spa! They have 2 massage tables in the middle of the resort where you can pay to have the staff from the massage place on the esplanade to come to the resort and it cost so much more! We just went and got massages at their shop instead also people would be able to walk straight past you if you chose to have it at the resort.. And that's it's as far a spa offerings... We stayed in a hotel style room - this is just a room keep that in mind if you stay here! We weren't in the hotel much so this was ok but there's not much too it and it wasn't very clean. They don't have a liquor license so no bar they don't have any food on site I read that there was a cafe but there isn't. The breakfast on offer is a joke $9 for a box of cereal with some Coles tetra pack milk! The pools are great though and we spent a lot of time there but make sure you bring a towel as it's $3 to hire a towel! We enjoyed our stay the price was ok. I just think they need to change the name as it's misleading!

Stayed January 2014, travelled with friends
Helpful?
2 Thank Mishi_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
essex, england
Level 6 Contributor
106 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 14 December 2013

We stopped overnight after flying up from Sydney bound for Cape Tribulation.

The hotel was very functional and easy going, no thrills or luxuries but clean and safe. A decent pool area though quite close to other apartments.

Our room was fairly basic, however it was just a one night stop over so it was all we wanted.

Palm Cove it lovely and nice to walk along the shore of an evening before taking a nice meal in one of the many restaurants.

You could spend a longer time in Palm Cove, however if your budget allows there are better options than Mango Lagoon. However, back packets, lower budgets or simply one nighters, absolutely perfect!

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank flyboylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 December 2013

Prior to travelling, I had read mixed reviews about the Mango Lagoon Resort & Wellness spa, but my husband and I decided to check it out for ourselves. We were pleasantly surprised to be greeted by extremely friendly staff who made us feel immediately welcome. Even when we were unable to pay upon arrival due to a bank transfer problem, the staff were very understanding and allowed us an extra few days to pay. The resort was immaculately presented all the way through. The reception area was an open style, with ponds flowing from it down towards one of the swimming pools. This created a very welcoming and inviting feel. The pathway to the apartments was lined with beautiful gardens and there were beautiful gardens all the way around the four swimming pools. When we walked into the apartment we couldn't believe our eyes. It was by far the best accommodation we had ever stayed in. Our one bedroom spa apartment was an open style, where all rooms flowed into each other. This made it feel spacious and luxurious. At the back of the apartment there were shutters which could be fully opened up all the way along to make the apartment airy and to get a good view of the pools. Added to the serenity was the nice sound of the pond trickling by outside the window. The bed was comfortable, the spa was spacious and the kitchen was large and accessible. There were fans and air conditioning throughout, which meant you did not have to worry about the humidity outside. The only slight issue was not being able to turn the air conditioners off. The swimming pools were fantastic, and we went swimming every day we were on holiday.. There were also mango trees on the resort grounds, and when mangos fell, guests we were free to help themselves to as many mangoes as they wanted. A great bonus for someone such as myself who loves mangoes. There was also a great view of the Daintree rainforest behind the resort. It really was a slice of paradise. My husband and I both loved it, and will definitely go back again.

Room Tip: Couples should try out the one bedroom spa suite. it is very romantic and has good pool views.
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  • Stayed November 2013, travelled as a couple
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Helpful?
2 Thank Geraldine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mango Lagoon Resort & Wellness Spa

Property: Mango Lagoon Resort & Wellness Spa
Address: 81-85 Cedar Rd, Palm Cove, Queensland 4879, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 22 Speciality Lodging in Palm Cove
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mango Lagoon Resort & Wellness Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to Mango Lagoon Resort The resort spreads over 2.5 Acres of tropically landscaped gardens with meandering walkways surrounding 4 pools for your pleasure including a 50 metre Olympic sized lap pool and child friendly pool. Our extra spacious 1 and 2 bedroom apartments are fully self-contained and we also provide the option of studio/hotel room accommodation for guests. Other on-site resort features include a covered BBQ area, Continental Breakfast daily, sun lounges surrounding our 4 pools, on-site tour desk and Free Wi-Fi access is available to all guests throughout most of the Resort. As a perfect gateway to the Great Barrier Reef and Rainforest. Mango Lagoon Resorts private, quiet location is your perfect place to stay and experience these natural wonders. Relax and stroll the award winning Palm Cove beach lapped by the Coral Sea or explore one of the many restaurants, salons, and boutique shops. Our friendly staff will be happy to tailor a tour package to suit your requirements and budget. Mango Lagoon Resort has a clear mission. 'We want to provide our guests with the best possible holiday experience in Palm Cove'. We look forward to welcoming you in paradise soon. ... more   less 
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Also Known As:
Mango Lagoon Resort And Wellness Spa
Mango Lagoon Resort & Wellness Hotel Palm Cove
Mango Lagoon Hotel Wellness

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