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“ABSOLUTE JOKE”

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Whitsunday Reflections
Certificate of Excellence
Brisbane, Australia
Level 5 Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“ABSOLUTE JOKE”
Reviewed 17 March 2011

I have never stayed at such a rip off in my entire life. Completely overrated.
Not only was the service poor, but as soon as we left, we were charged a huge excess amount because we didn't empty our bins. There was nothing unusal about our rubbish, we just didn't empty our bins so we were charged for it.
Never in my life have I ever had to empty my own bin at a hotel!
Now in March, we have now been charged yet another HUGE excess fee for no apparent reason whatsoever. Trying to contact the hotel in regards to the issue is an absolute ordeal! There are no email contacts available and the phone has rung out several times. In my line of work, I travel a lot. I will be sure to let all colleagues, friends and family know that this hotel is an absolute no go.

I have never been more appalled!

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank courtneyccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Mackay, Australia
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 December 2010

Reflections is the best accommodation we have stayed at in airlie, the units are spacious and modern( Have just open recently) with quality fittings. the verandah is a good size with superb views to the ice blue green waters of the whitsundays the one we stayed in did most of them do. The king size bed was a treat and comfy with great veiws. we will be back

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frillyMackay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Airlie Beach, Australia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 October 2010

Stayed for 2 nights in these brand new apartments and have already booked to stay again!Sepurb views out over Airlie to the sea from the large balcony,these apartments are actually spacious with just about everything youd find in your own home.Most face north/west so get the sun all day unlike many others that are in shadow in the afternoon.
The toilet is seperate from bathroom/bedrooms which is thoughtful and practicle.They are about 15/20 minutes walk up from the lagoon( or $6 taxi ride),but the little extra distance is great to get away from the backpacker bars/noise etc.Helpful staff .A great place to stay!

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank quest2sea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aussie
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 October 2010

These apartments have so much space, the lounge, living area and kitchen are just great for a large family. Each bed room has its own bathroom / toilet....another bonus for famlies or friends traveling together. Every thing you need is in these units, the location is great and the view amazing....Thanks to the wonder staff for a great holiday...we will be back

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AKiwi_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Whitsunday Reflections

Property: Whitsunday Reflections
Address: 25 Horizon Way, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach
Amenities:
Free Parking Spa Swimming Pool
Hotel Style:
Ranked #14 of 54 Speciality Lodging in Airlie Beach
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Whitsunday Reflections 4.5*
Number of rooms: 23
Official Description (provided by the hotel):
Whitsunday Reflections Airlie Beach provides 1,2 & 3 bedroom apartments. Spacious living area, full kitchen, washing machine and dryer. Bedroom sliding glass doors open onto the ocean facing balcony. 8 free Foxtel channels, 20 meter outdoor pool and spa. ... more   less 
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Also Known As:
Whitsunday Reflections Airlie Beach/Whitsunday Islands

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