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“A mixed review”

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Whitsunday Reflections
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A mixed review”
Reviewed 29 December 2013 via mobile

I chose "very good" as I don't think it was average, but I wouldn't say "very good" either.

We were allocated room 13 which is the one right above the pool with the obstructed (by trees) view of the sea. It seemed ok until we went into another higher up unit and then we realised what we had been missing out on!

The apartment was still pretty good though, could do with some more cleaning products as the kitchen was hard to keep clean without that.

The reception staff do leave a lot to be desired, pretty much every time we had to contact them they were not as helpful as they could have been.

You definitely need a car if you're going to stay here!!

Other than the above, it was good and I would go back.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Sashca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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186 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Hemel Hempstead
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 November 2013 via mobile

My boyfriend and I stayed in the Whitsunday Reflection apartments in October for 2 nights- not long enough! I could have stayed the week.
The apartment was huge, luxurious and perfect for a romantic few nights away. There was a huge balcony the length of the apartment where we spent the majority of our time. There is also a great pool area which we had to ourselves on the two days we spent there (mid-week in October). There are only a few deck chairs and sun loungers, so I can imagine them being difficult to get in peak times.

The apartments are at the top of a big hill but that's why you have the spectacular views! We would walk down (10 mins) and get taxi back.

Don't think twice- book book book!!!

Stayed October 2013, travelled as a couple
Helpful?
1 Thank rtodd87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockhampton
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 November 2013

We enjoyed our stay here. The apartment in general was quite nice with a great view. We were disappointed with the cleanliness of the room however - the floors felt like they needed a really good mop (the kids had black feet after running around inside for an hour or two) and the main bathroom smelt like someone had peed on the floor.

We enjoyed the large balcony and were happy that the kids could play out there without fear. Check-in and check out was very quick and the grounds (gardens, garbage facility, car park) quite tidy. Although it is not something I would have in my home the bath tub in the middle of the main bedroom was quite a novelty and the kids loved it too.

A few things that would make the stay in the apartment even better would be :
1. The balcony this good really needs a BBQ
2. A dust pan and brush would have been really helpful.
3. Some information in the room about things to do in Airlie and places to see.

We spent an afternoon down in the lagoon pools which the kids just loved. (life savers were working and and it felt safe). The main street has just had a major revamp and there are lots of shops and activity happening everywhere.

We also took the family over to Daydream for the day which was very good and i would highly recommend it to any family with very young kids (ours are 1 and 4) the pools are great and the island is beautiful. We especially liked the live coral pool in the middle of the resort.

Overall we really enjoyed our long weekend at the Whitsunday Reflections, hopefully the cleanliness issue is not a common occurrence as all the other reviews found them to be quite clean.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank barry_marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 November 2013

We stayed at reflections apartment 32 during October 24 to 28th. Check in was quick and easy.When I walked in everything in the room meant it was the best apartment I have ever stayed at. The pool and spa are awesome. A well enriched devine little getaway. Perhaps a suggestion to make the main bedroom shower double headed would have made the cherry on the cake. By the way h8rs walks around Airlie are good for you.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sneazle79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 November 2013

Overall, this place is very good for couples and families alike. The staff were friendly and the rooms were clean. The places are fully furnished and have everything you need to cook at home if you don't want to go out to expensive Airlie Beach restaurants. We stayed 7 nights in a 3 bedroom apartment in late 2012. The whole experience of the Whitsundays is great but to start and end the day in this place is great. The hike up the hill to the hotel from Airlie though is not for the unfit. The views are fantastic, nonetheless. You pay for what you get - thus it's a little more pricey than other Airlie accomodation but well worth it. Would definitely return!

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AusTravel17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tweed Heads, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2013

Stayed 5 nights in 2bedroom apartment which we could not fault. The only problem was the amount of stairs there are to get to your unit (we stayed in unit 22) and the long walk just to get to the top of the driveway where the taxi picks you up, and trust me you will need a taxi back from the township as it is a very steep walk back up to the resort. The views are amazing, resort very quiet, didnt see anyone else the whole 5 days apart from the pool man.

Room Tip: Units on the lower level of the resort do have a lot of stairs to tackle
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Mackay, Australia
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 October 2013

These apartments are very nicely done and comfortable with lovely views but for the money spent I think they could take the bin out when they clean ( which isn't until you leave ) this is the responsibility of the guest which wouldn't be that bad if we could actually find a bin to put our rubbish in! The only other thing that really bothered me is there is no wifi. Oh and a restaurant would be good too!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lee-Anne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Whitsunday Reflections

Property: Whitsunday Reflections
Address: 25 Horizon Way, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach
Amenities:
Free Parking Spa Swimming Pool
Hotel Style:
Ranked #14 of 54 Speciality Lodging in Airlie Beach
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Whitsunday Reflections 4.5*
Number of rooms: 23
Official Description (provided by the hotel):
Whitsunday Reflections Airlie Beach provides 1,2 & 3 bedroom apartments. Spacious living area, full kitchen, washing machine and dryer. Bedroom sliding glass doors open onto the ocean facing balcony. 8 free Foxtel channels, 20 meter outdoor pool and spa. ... more   less 
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Also Known As:
Whitsunday Reflections Airlie Beach/Whitsunday Islands

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