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“Miserable and poorly equipped + not friendly”

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Nomads Airlie Beach Backpackers
Reviewed 29 January 2014

If you like your private double with kitchen room without coat hangers, seats, bed side lamps, bedside tables, comfy beds, cooker, cupboards, complimentary soaps, ceiling fan.... and prefer just a sink, fridge, noisy aircon, plastic coated mattresses, screeching metal bed frames with ends (super great for tall people) and a wafer thin pillow (just one) this place would be ideal for you.

And just to make it all worse you're not allowed to drink alcohol in the room...you paid for.
You can pay to use the Internet. It's $4 p/h. No wifi in room though.

Oh and when you checkout, your'll need to bring your dirty linen to reception.
Still, at least 50% of the staff have a personality.
The lady on the reception is not friendly.

They have a campsite, if you bring your own van you should be okay. Otherwise avoid.

Room Tip: Spent the next night in x-base up the road - was much nicer & cheaper!!
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  • Stayed: January 2014, travelled as a couple
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Thank 62jake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BASEBackpackerscrew, Guest Relations Manager at Nomads Airlie Beach Backpackers, responded to this reviewResponded 18 April 2017

Hi there,

Thanks for taking the time to leave us a review. We really appreciate it.

Reviews give us the opportunity to pass on praise were your experience has been good and give us an opportunity to work on the bits that weren't up to standard.

We have taken on all your feedback and will hard to make sure we can offer the best customer experience in the future.

Hope the rest of your travels are spectacular.

Cheers,

Tom Cooney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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393 - 399 of 618 reviews

Reviewed 28 January 2014

We spent one night there on the Christmas eve. The lady in the front desk was not very professional and friendly when we checked in. We arrived around 7ish pm. And we asked her about the parking. She said we need to buy a permit to park so we decided to park in a cheaper lot and later after we came back from parking she told us actually because the room we booked is private and expensive. It is free for parking!! She could have/ should have told us earlier. Except that, the room is spacious and clean, but very simple. The shower is old. If you are looking for a private en-suite room, basically what you will get is a room with a twin bed put together. No desk, table, reading lights/lamps, or even a chair to sit. Just one piece of furniture-the bed you are going to sleep!! One good thing though is their location-on the high street. So easily go everywhere!!

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank Serena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BASEBackpackerscrew, Guest Relations Manager at Nomads Airlie Beach Backpackers, responded to this reviewResponded 18 April 2017

Hi there,

Thanks for taking the time to leave us a review. We really appreciate it.

Reviews give us the opportunity to pass on praise were your experience has been good and give us an opportunity to work on the bits that weren't up to standard.

We have taken on all your feedback and will hard to make sure we can offer the best customer experience in the future.

Hope the rest of your travels are spectacular.

Cheers,

Tom Cooney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

We got into town really early so we had to wait for the office to open. Then we could not check in till 1pm, so not fun arriving at 4am with an infant and having to wait that long. They did let us store our stuff while we waited but it was a wasted day and we were really beat. The room was large, and we appreciated that a great deal. It was clean too. The staff were kind enough to not charge us the extra credit card charge given our having to wait etc. so that was very thoughtful. We also had annoying older couple trying to have drunken sex in the middle of the night…not fun to hear.

Room Tip: away from the bar is best to keep away from the noise of the bar at night.
See more room tips
  • Stayed: November 2013, travelled with family
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    • Location
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Thank Kimberley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BASEBackpackerscrew, Guest Relations Manager at Nomads Airlie Beach Backpackers, responded to this reviewResponded 18 April 2017

Hi there,

Thanks for taking the time to leave us a review. We really appreciate it.

Reviews give us the opportunity to pass on praise were your experience has been good and give us an opportunity to work on the bits that weren't up to standard.

We have taken on all your feedback and will hard to make sure we can offer the best customer experience in the future.

Hope the rest of your travels are spectacular.

Cheers,

Tom Cooney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

Excellent position, in the centre of Airlie and close too the beach and the lagoon.
Room very spacious and clean. There si a bar but the noise si OK.
The staff si very kindly and helpful. It's possible too book all kind of excursion for the withsundays islands.

  • Stayed: January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Arianna Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BASEBackpackerscrew, Guest Relations Manager at Nomads Airlie Beach Backpackers, responded to this reviewResponded 18 April 2017

Hi there,

Thanks for taking the time to leave us a review. We really appreciate it.

Reviews give us the opportunity to pass on praise were your experience has been good and give us an opportunity to work on the bits that weren't up to standard.

We have taken on all your feedback and will hard to make sure we can offer the best customer experience in the future.

Hope the rest of your travels are spectacular.

Cheers,

Tom Cooney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2014 via mobile

Brilliant location, spacious rooms with 2showers and 1 toilet, air con so was really nice and cool. Bar was fairly okay priced. Stayed 3 nights in between doing the Whitsunday's trip. Nice hostel, definitely would recommend. Rooms 20+ apparently wasn't as nice which I was told by others but rooms I stayed in was nice and clean.

Stayed: January 2014, travelled solo
Thank Zoe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BASEBackpackerscrew, Guest Relations Manager at Nomads Airlie Beach Backpackers, responded to this reviewResponded 18 April 2017

Hi there,

Thanks for taking the time to leave us a review. We really appreciate it.

Reviews give us the opportunity to pass on praise were your experience has been good and give us an opportunity to work on the bits that weren't up to standard.

We have taken on all your feedback and will hard to make sure we can offer the best customer experience in the future.

Hope the rest of your travels are spectacular.

Cheers,

Tom Cooney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

We booked three nights at Nomads in a six bed dorm, the room was very spacious and it was great to have a separate toilet and shower. The room was cleaned daily, maybe because we had at least one person check out each morning we were there as the only emptied the bin once during our time.
Our beds were comfy and did not creak (we both had top bunk). The pillows were a little bumpy and I found it uncomfortable, so used my travel pillow as well. Overall, we had three good night sleeps.
The location was great, next to Beaches which have good meal deal offers and a very short stroll from the lagoon. The Abel Marina (for Whitsunday boats) was a 10-15 minute walk away along the bicentennial path.
As it was not BYO, they stored any alcohol for you until your departure which was ideal before a boat trip. Luggage storage was also very reasonable and safe, $5 for three days and you can access it every half an hour until 7:30pm.
We didn't use the tour desk, but heard from others that they had some problems with one member of staff who kept booking wrong dates or taking incorrect money, so I would advise you double check everything.
We didn't use the pool as the lagoon is so close and very large. Kitchen was average, have to pay $20 for cutlery set but you get it back on return of cutlery.
We would stay again.

Stayed: January 2014, travelled as a couple
Thank shjnmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BASEBackpackerscrew, Guest Relations Manager at Nomads Airlie Beach Backpackers, responded to this reviewResponded 18 April 2017

Hi there,

Thanks for taking the time to leave us a review. We really appreciate it.

Reviews give us the opportunity to pass on praise were your experience has been good and give us an opportunity to work on the bits that weren't up to standard.

We have taken on all your feedback and will hard to make sure we can offer the best customer experience in the future.

Hope the rest of your travels are spectacular.

Cheers,

Tom Cooney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

Stayed in the double lodge rooms for Xmas and New Year. After 4 days our bin had not been emptied,the room cleaned or the towels changed but the cleaner had been in to do nothing except go in to our fridge and remove a bottle of wine telling us to collect it from reception on departure!!! Perhaps cleaning may have been a better use of her time!! We also informed reception that several of the bulbs in the room were not working but were told they had none in stock, after we left after our 9 day stay they had still not been replaced. We kept being told that we were in a backpacker not a hotel but the cost of a double room is comparable to motel rates so surely to ask for a room to be cleaned is not too much to ask.

Room Tip: Beware of the alcohol police!!
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shawn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BASEBackpackerscrew, Guest Relations Manager at Nomads Airlie Beach Backpackers, responded to this reviewResponded 18 April 2017

Hi there,

Thanks for taking the time to leave us a review. We really appreciate it.

Reviews give us the opportunity to pass on praise were your experience has been good and give us an opportunity to work on the bits that weren't up to standard.

We have taken on all your feedback and will hard to make sure we can offer the best customer experience in the future.

Hope the rest of your travels are spectacular.

Cheers,

Tom Cooney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nomads Airlie Beach Backpackers

Address: 354 Shute Harbour Rd, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach
Amenities:
Bar / Lounge Swimming Pool Airport Transportation
Hotel Style:
Ranked #38 of 56 Speciality Lodging in Airlie Beach
Price Range: £36 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Nomads Airlie Beach Backpackers 2*
Number of rooms: 35
Official Description (provided by the hotel):
Chill out in our tropical paradise in the centre of Airlie Beach Nomads Airlie Beach has 7 acres of tropical flora and fauna right in the centre of town, a relaxing atmosphere with a swimming pool, volleyball court and a poolside bar. Our Airlie Beach Hostel re-opened after a complete re-fit and renovation, now featuring brand new comfy beds and a fully kitted out communal kitchen. Our Nomads Airlie Beach accommodation also has proper camping facilities right in the centre in the town. (Tents, powered and non-powered sites). Trips to the must-see Whitsunday Islands depart from Airlie Beach and we can help you to choose the right boat for you, just pop in to see the travel staff! Accommodation options: choose from a variety of room types, from doubles and twins to shared dorm accommodation and powered or non-powered campsites. ... more   less 
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Also Known As:
Nomads Airlie Beach Backpackers Whitsunday Islands

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