We booked in here while staying in Airlie to attend a friend's wedding. The first room we were checked into was gag worthy. It was just so incredibly bad, rock hard bed, run down, broken locks on the doors, smell of sewage in the bathroom and not clean at all. Complained to management and was moved into another unit that was one million times better. Loved everything about this unit, comfy bed, clean, modern, fantastic views, it could not have been better.
I have no idea why management would continue to rent out crappy rooms that are not worth the money and continue to have such an inconsistent standard or their rooms. Staff there surely know what individual rooms are like there and should not be renting out rooms that are not up to scratch - it just lets the whole business down.
Parking is a major pain here but other than that our second room made for a fantastic stay and I would give it full stars if I was just going on that without the awful first room they tried to palm off on us.