We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“New Management making a difference”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mediterranean Resorts
Certificate of Excellence
Reviewed 22 March 2011

During our stay we had the opportunity to speak with the friendly manager Robert, and got a good insight into where the property standards were when they took it over, and what his plans have been to completely uverhaul the standards within the resort.
Congratulations, already within a short period of time Robert and his team have made huge improvements, notably in tidiness, cleanliness and the replacement of linens, cushions, furniture and sound systems.

The young lady who welcomed us at the front desk was very friendly and helpful.

The location is very very close to the main strip of Airlie, and views from the resort are spectacular.

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MegWB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medresorts, Manager at Mediterranean Resorts, responded to this reviewResponded 23 March 2011

Thank you so much for your review and appraisal. The new management team here at Mediterranean continue their committment to improve our offer to our guests as is already evident after such a short time. We have commenced a new and exciting refurbishment plan for our units and employed new housekeeping staff to ensure the cleanliness standards continue to improve.Such a great venue with the best views in Airlie Beach.
Thank you again and we welcome all feedback as we continue on our way to making Mediterranean Resorts once again a wonderful friendly place to stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (166)
Traveller rating
Traveller type
Time of year
Language

145 - 151 of 166 reviews

Reviewed 17 February 2011

After a not so great stay back in early 2010 we decided to try out the resort again as we heard there had been a change in management. My husband and I couldn't have been more thrilled with the place, friendly and attentive staff combined with our beautiful apartment overlooking the ocean we could not fault it. We have already booked in for our next visit. Definitely highly recommend this place.

  • Stayed: February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank LouiseAmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medresorts, Manager at Mediterranean Resorts, responded to this reviewResponded 18 February 2011

Thank you so much for the review as we the new management team have been and will continue to work hard to make sure our guests have an enjoyable stay. Lots of work to do however to improve our offer and we look forward to many more reviews in the future. Out with the old and in with the new come and stay with us and you will notice the improvements.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2011

Very dissappointed with this place. Looked great on the website, but was very outdated and dirty. We had a two bedroom apartment on the top floor. Fantastic views, we had a spa pool on our balcony but did not use it as it had a layer of oily film sitting on the water. My 8 year old daughter did not want to sit on the lounge furniture as it looked dirty. Kitchen and bathrooms were old and grimy. The childrens bathroom had a broken toilet seat - yuk! Worst of all - the bedspreads were filthy - why cant these be washed after each bookijng - there is no point putting clean sheets on the bed only to find when you roll down the cover there are stains!!! Overpriced too :(

  • Stayed: December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Eamcjrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medresorts, Manager at Mediterranean Resorts, responded to this reviewResponded 14 February 2011

Thanks for your comments. The ownership of the Mediterranean Resort has just changed hands in November 2010 and was under previous management for 6 years. Like you, as new managers we have identified an urgent need for upgrading and introducing new systems and procedures.
Work is now under way and all apartments are being upgraded. We will be replacing all bedding, replacing fabric lounges with leather lounge suites, replacing TV’s with new digital LCD screens. Some apartments are already completed and we are not using the apartments with old furniture until they are fixed.
We do change the Jacuzzi water and clean the filter between every guest stay but we are looking to tighten procedures here.
Please accept the apology of our new Management Team and please come to visit us again in the future. You will be surprised at the changes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2010

A bit of a hit & miss-
Hit - the spa balcony, view & apartment size is a winner & is worth calling a 4 star resort (we were in room 13). Also the view from the horizon pool is brilliant!!!
Miss - the customer service from the managers was non existent, the hill to the hotel & to get to your room is not for the elderly or unfit (as it is extremely steep), we had no hot water for nearly a full day, the curtains in the main bedroom are so thin you'll be up at sunrise, we went to make tea & the milk portions were out of date by weeks and they had the nerve 2 ask us to take our rubbish with us at the end of our stay! Also if you run out of toilet paper or milk you buy your own they will not replace. Lucky we were only there for two nights. You would not expect this from a "4 * resort".

Not worth $210 a night

    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Lozkramer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medresorts, Manager at Mediterranean Resorts, responded to this reviewResponded 14 February 2011

Thanks for your comments. The ownership of the Mediterranean Resort changed hands in November 2010 and was under previous management for 6 years. Like you, as new managers we have identified an urgent need for upgrading and introducing new systems and procedures.
Most of what you experienced is inexcusable and is being rectified. We will not tolerate poor maintenance or surely customer service. The local taxis will bring you back from the village to your apartment front door for only $5 so the hill is not a problem for most but does give us our wonderful views.
Please accept the apology of our new Management Team and please come to visit us again in the future. You will be surprised at the changes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2010

This accommodation had good and bad points. The good points included the large apartments offered for the price and the sea views although the sea was very far away. If the balcony was that good i would have sat out on it but i didnt. The balcony was sitting just above the car park and felt very overlooked, having a balcony is not always a guarantee that it is a nice one. The amenities were good inside the apartment with dvd player and full kitchen and laundry but a lot of australian accommodation has this? It is not unusual? The car parking is appauling with a steep driveway up to it. Coming down the driveway is so steep the front of your car nearly hits the ground. Drive very slowly. The steep climb up the road is quite tough but short so it is tolerable though older/unwell people may have difficulty. The owner was the biggest disappointment, When i turned to my partner to discuss what phone number to put down on his check in form he said 'it's not a test' quite rudely. Rather a case of being in tourism for the money rather than being a 'people person'. Not the best welcome in world. Its amazing how initial impressions matter isn't it.

I'm afraid i also didnt like Airlie Beach in general. It was my least favourite place in australia. It was boring. The souvenier shops closed at like 4 or 5 (they seemed to make it up day to day). They was a couple of scruffy bars and one or two acceptable places to eat such as cactus jacks. Its all about cruises. Airlie beach itself is kind of a blink and you miss it place. Very little appeal and certainly no wow factor. Cairns was much more interesting and surrounding scenery much better.

  • Stayed: January 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank superduper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medresorts, Manager at Mediterranean Resorts, responded to this reviewResponded 14 February 2011

Thanks for your comments. The ownership of the Mediterranean Resort changed hands in November 2010. Most of what you experienced is inexcusable and is being rectified. We will not tolerate poor surely customer service.
Please accept the apology of our new Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2009

Loved this place!Great to stay with a family.Stayed in a 3 bedroom apartment.Only fault I have is the futon bed in the main bedroom was broken and they had put a block of wood under the bed to support it!When I mentioned this to management upon checking out she said they couldn't get the part that needed replacing.
Not good enough sorry,buy a new bed!
This was not cheap accommodation and they would have got a perfect review otherwise.
All in all it is really nice accommodation,clean tidy and roomy!

  • Stayed: June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank cowfarmer350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medresorts, Manager at Mediterranean Resorts, responded to this reviewResponded 14 February 2011

Thanks for your comments. The ownership of the Mediterranean Resort changed hands in November 2010 and yes, of course you are right and we are buying new beds.
Please accept the apology of our new Management Team and please come to visit us again to enjoy those beautiful views.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2009

Beautiful place to stay, amazing view (check photos). Pools are really nice especially when the cockatoos fly around later in the day.
Staff were all really friendly and helpful, they will recommend trips for you based on what people have said about them or if they've done them, picked us an amazing trip to the reef and onto daydream island, which was brilliant. The boat only takes a small number of people so you can enjoy it better and you're not packed like sardines on the boat, like other ones are! Make sure u wear the stinger suit tho!
Apartment is very big, especially if there's just two of you! and is very clean. You get a big garage so if you hire a car you can put it in which is nice.
If you hire a car, drive to Bowen, it's where Australia was filmed, loads of the set are still there, it's cool.
Only small problem is the hill is incredibly steep, fine for us but if your older and / or have bad legs, hire a car or find somewhere else as it's honestly pretty steep especially in the heat!
Also you have to be quiet as people live permanently in the apartments around it
We will definitely be going back though!

  • Stayed: September 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank sunnyscot86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medresorts, Manager at Mediterranean Resorts, responded to this reviewResponded 14 February 2011

Thanks for your kind comments. The ownership of the Mediterranean Resort changed hands in November 2010 so please come to visit us again to enjoy the beautiful views. The local taxis will bring you back from the village to your apartments front door for only $5 so the hill is not a problem for most but does give us those great views.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Airlie Beach hotels
0.2 mi away
Heart Hotel and Gallery Whitsundays
0.1 mi away
Toscana Village Resort
Toscana Village Resort
#5 of 56 in Airlie Beach
486 reviews
0.1 mi away
Martinique Whitsunday Resort
Martinique Whitsunday Resort
#9 of 56 in Airlie Beach
167 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Whitsunday Reflections
Whitsunday Reflections
#14 of 56 in Airlie Beach
188 reviews
0.7 mi away
Shingley Beach Resort
Shingley Beach Resort
#26 of 56 in Airlie Beach
198 reviews
0.0 mi away
Pinnacles Resort
Pinnacles Resort
#4 of 56 in Airlie Beach
482 reviews
Show Prices
Show Prices
Show Prices

Been to Mediterranean Resorts? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mediterranean Resorts

Address: 14 Golden Orchid Dr, Airlie Beach, Queensland 4802, Australia
Phone Number:
Region: Australia > Queensland > Airlie Beach
Amenities:
Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #22 of 56 Speciality Lodging in Airlie Beach
Price Range: £89 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mediterranean Resorts 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Mediterranean Resort offers affordable luxury in self contained 1, 2 and 3 bedroom villas, honeymoon suites or a choice of 3 or 4 bedroom penthouses.The private balconies and spacious apartments offer unsurpassed views across the Coral Sea and the magnificent Whitsunday Islands.The resort facilities include 2 private saltwater pools both with outstanding views, a spa in which to refresh and all only 300m from the centre of Airlie Beach.The Whitsundays really is the epitome of Paradise, and Mediterranean Resorts is in the heart of it! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, TripOnline SA, Ebookers, Evoline ltd and HotelQuickly so you can book your Mediterranean Resorts reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mediterranean Hotel Airlie Beach
Mediterranean Resort Airlie Beach
Mediterranean Resorts Airlie Beach/Whitsunday Islands

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing