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Pinnacles Resort
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Reviews (508)
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All reviewsamazing viewssub penthousesteep hillinfinity poolprivate jacuzzibreakfast hampergolf buggyour honeymoonhot tubthe kitchenhuge balconyluxury accommodationoverlooking airlie beachworth every centhired a carthe main streetnight stay
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Reviewed 15 July 2013

I have stayed here two times so far and I can guarantee that there will be a third time! The apartments are spacious, furnishings are modern and views are amazing. Whether you are staying here as a couple, family or with a few friends this place is ideal! Having a few champers in your own jacuzzi on the balcony while you look out at the Coral Sea is a perfect way to spend a day/night. Large kitchen with everything you need if you decide to eat in. Of course, there is the hill... yes it does seem to go on forever and is a bit of a killer but the taxi drivers are happy to give you a ride up from the town for about $5 if need be. Staff are very friendly and helpful.

  • Stayed: August 2012, travelled as a couple
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Thank NNix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinnacles, Front Office Manager at Pinnacles Resort, responded to this reviewResponded 26 July 2013

Thank you kindly for your review.

We are so happy to hear you enjoy staying with us and we would love to welcome you back to our views and Jacuzzi again really soon.

If you haven't already, sign up to our newsletters to hear about any new specials, we are also on Facebook and Instagram.

Please mention you are a previous guest when you call in for your next holiday.

Kind Regards,

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Reviewed 7 July 2013

Spent about a week here in July. Friendly staff and beautiful big rooms which are very well fitted out, including spa on balcony. View from the pool is no doubt one of the best in Arlie, well worth the short walk up to rooms. And they are close to main street and the town's central public lagoon area. Would definitely come back to stay again. Two thumbs up.

Stayed: July 2013, travelled with family
Thank Lindsay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2013

My friend and I stayed here for the past 6 nights and arrived home today. We had apartment 27, two bedroom apartment with a Jacuzzi on the balcony. We had read the reviews before booking at Pinnacles, so we had been warned about the hill, however we didn't realise how long the hill was. Not only is it just the road up but then Pinnacles driveway which is even more steep. In saying that, it works off some of the dinners and drinks from down the bottom and the view when you finally reach your room is gorgeous. The reception staff were lovely and checking in and out were easy. Brent was always around the place and if we needed anything, he was on it!

It does have a very strict noise policy, which was made very clear to us, but worth it if you are after a relaxing time away.

  • Stayed: June 2013, travelled with friends
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1  Thank Danielle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2013 via mobile

My partner and I stayed for 5 nights in a room with a jacuzzi. The apartment was spacious with all the cooking and laundry amenities you will need. The view from our room was fantastic and true to advertising on their website. Getting to our room was the problem. From reception to our room (28) it is a HUGE steep hill. It had us puffing and panting when we finally arrived at our room (and we are gym going 22 year olds!). The staff are happy to give you a lift if you see them but this only happened once for us. It is a short walk down to beautiful airlie beach but there is another massive hill to get back to the hotel and then the other hill to get from reception to our room. For us, the gorgeous view was just not worth this trek. Also we didn't utilise the jacuzzi because there is a warning not to exceed 36.5c otherwise it will encourage bacteria growth. 36.5c isn't really hot enough (in june anyway) and the jacuzzi has the capability of going higher which was a bit worrying. It also takes 5 hours to heat up (literally) and cant be used past 9pm. The apartment itself was very clean and comfortable. The shower head had a build up of calcium so it wasn't really working properly but that didn't worry us too much. The pool was gorgeous but not heated which was a bit of a bummer considering it is chilly in June. Overall it was a lovely place, beautiful views, friendly staff but the hill is just a KILLER!

  • Stayed: June 2013
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Thank bsinkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinnacles, Front Office Manager at Pinnacles Resort, responded to this reviewResponded 26 July 2013

Thank you Bella for taking time out to submit your review.

As mentioned the views from our rooms are amazing which unfortunately comes at a price - HILLS! Like you said we are more than happy to give guests a lift up the driveway in the buggy and also for future reference for around $5 the local taxi drivers are also very accommodating & will either pick up or drop off right from/to your apartment.

Our Jacuzzi's have a recommended heating temperature of 36.5 for health reasons and generally only take 3-4hrs to heat up, I do apologise if yours took 5 hours as this is not normal and we would have loved to have known about this in case there was an issue. They do turn off automatically at 10pm to ensure other guests are disrupted with the noise.

Our swimming pool is heated to 27 degrees in the cooler months but unfortunately our heater had malfunctioned and a new one was installed as soon as it was shipped in so you may have stayed when it was temporarily out.

Any cleaning issues we like to be advised of as we pride ourselves on providing quality cleaned apartments.

We hope that despite of the hill you will consider Pinnacles Resort & Spa for your next stay.

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Reviewed 19 June 2013

We had such a lovely stay at Pinnacles for our honeymoon. The apartment was very well set up, lots of space, very clean and just what we needed. The balcony was huge and the view, breathtaking. I would highly recommend staying at Pinnacles.

  • Stayed: June 2013
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Thank RebeccaReeves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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