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“Central Location, Great Pools, and Staff”

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at Water's Edge Resort
Reviewed 10 June 2013

Stayed here a few years back for a couple nights before and after our sailing trip around the Whitsundays on the Solway Lass. Thought the accommodation was great (had suite with spa), staff were very helpful. At one point the guy behind the desk gave me a couple beers from his private fridge to drink by the pool as their restaurant was closed. Can't fault that service. Also a short walk up the hill from town with all the nightlife below. Overall great place to stay when in Airlie Beach.

  • Stayed: July 2012, travelled as a couple
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1  Thank mmorrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 June 2013

- Large & clean 1 bedroom apartment with great balcony & views. Dated decor.
- Fantastic location. All the trips pick up from here. Short walk to the high street.
- Nice pools, although too small for lap swimming.
- Helpful reception staff.
- Good value for money (package deal on visitaustralia.com).
- As we stayed only 4 nights and wanted to go on organised trips which departed from the main land, very glad we didn't stay on one of the islands as it would have been expensive & annoying having to catch early ferries every morning.

Stayed: May 2013, travelled as a couple
1  Thank Naomi_NSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

Good location very close to the main street and uninterrupted views to the ocean. Restaurant downstairs is run independently and is worth a visit. The rooms are a little dated, but clean, spacious and good value. Would visit again.

Room Tip: High floor ocean view is worth the extra.
  • Stayed: May 2013, travelled as a couple
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1  Thank Austenette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2013

While everything presented well (we stayed in a 2 bedroom apt) our experience left us thinking this Property is ideal if you can handle poorly soundproofed ceilings and young part goers everywhere. As a family with young kids we'll stay elsewhere next time.

Room Tip: Expect a noisy stay.
  • Stayed: May 2013, travelled with family
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Thank SeanandSara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2013

We found Waters Edge Resort met all our expectations. The rooms were roomy, clean and well appointed and the view from our apartment was magnificent. There are 3 pools and a separate spa which, along with the grounds are beautifully maintained. Being only a block from the main street was very convenient especially if eating out. We also dined at the Deja Vu Restaurant at the resort which, although a little expensive, had both excellent food and service. The staff were very friendly and attentive. We would definitely recommend this place for a holiday.

Room Tip: Third floor above the pool was a great spot.
  • Stayed: April 2013, travelled with family
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Thank Peter52_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2013

A very nice place to stay. Large, well-appointed holiday apartment. I have also stayed at Shigley Beach Resort, where Nigel is a nice guy and thoughtful manager, but the facilities are not nearly as nice as in Waters Edge.

Multiple infinity pools, with views of the Whitsunday Islands from in the pools, were great.

You gotta pay for the WiFi, and the WiFi system did not work properly for me. Jeff refunded my WiFi fee, tho.

Room Tip: Ask for a room with a direct connection from the balcony to a swimming pool.
  • Stayed: April 2013, travelled solo
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Thank robertsiegel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2013

Well I'd like to say that we stayed at this apartments but all I can say is that due to an unfortunate coincidence of the two apartments having the same name, I accidentally booked 6 nights at Water's Edge Resort in the Whitsundays instead of Cairns where I had booked our flights. On realising my mistake 9 days prior to the booking I rang and spoke to the manager, Jeff Aquilina, who without any sympathy told me outright that they would be not refunding any of the 6 nights of accommodation which was $1700. Now I can understand a 'no cancellations' policy but I think this should be capped at a certain amount as this is very unfair and a steep price to pay for a simple mistake (as opposed to just changing one's mind). Regardless, Jeff was incredibly rude telling me I should change my flights (and car hire, baby equipment hire, day trip plans - with me being pregnant and a toddler in tow) to come to the Whitsundays - obviously he doesn't have children as one cannot just change plans so easily! He also made some quite snide remarks when my husband was talking to him saying that "your wife doesn't read her emails properly" and when my husband said that it would be a possibility that he may have organised a business conference in the Whitsundays and may have stayed at the resort sarcastically said "OK, we'll wait for the business you MIGHT bring". Wow!
When we rang Water's Edge apartments in Cairns (completely non affiliated with Water's Edge in Whitsundays, they could not believe the stubbornness of Mr Aquilina and immediately put me onto their counterpart Vue Apartments in Trinity Beach (as they were already booked out) and because of what had happened the lovely Kim the manager there immediately gave us a discount from $380 to $200/night for a gorgeous 2 bedroom apartment with a view for 6 nights. Now that, Mr Aquilina, is how you do business. We most certainly will be going back to them in the future and will be telling all of our friends about the fantastic service and accommodating hospitality we received elsewhere; and of the single minded disdain for compassion that you showed us. I realise that you're probably perfect and have never made a single honest mistake in your lifetime but you know, karma can be a [---].

  • Stayed: April 2013, travelled as a couple
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34  Thank ashby24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about at Water's Edge Resort

Address: 4 Golden Orchid Dr | Whitsundays, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 57 Speciality Lodging in Airlie Beach
Price Range: £137 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — at Water's Edge Resort 4.5*
Number of rooms: 50
Official Description (provided by the hotel):
If location, tranquillity and comfort are what you are looking for in holiday accommodation, then Water's Edge Resort apartments are for you. Water's Edge Resort apartments in Airlie Beach, are quietly nestled in the hillside amongst lush tropical gardens, 100 metres from the centre of the bustling cosmopolitan village of Airlie Beach. Water's Edge is quite simply one of the Whitsunday's premier holiday locations. Holidaying at the beautiful Water's Edge Resort 1, 2 or 3 Bedroom Ocean View apartments allows you the best of both worlds. You are within walking distance to the cosmopolitan village of Airlie Beach and all that it has to offer as well as being on the door step of the Whitsunday Islands and the pristine waters of the Great Barrier Reef.....the epitome of paradise. Water's Edge Resort exudes style, sophistication and refinement. Professional and personalised service, breathtaking location, exquisite Balinese decor make Water's Edge Resort the perfect choice for a first class Whitsundays holiday. Airlie Beach is the epitome of a beach town, you'll instantly feel the carefree and relaxed attitude emanating from every space. You'll find it in the Airlie Beach Lagoon, a manmade saltwater swimming area surrounded by sand and grassy knolls, where you can lounge away the day in the sun. You'll find it in the beachside parks where afternoon barbeques proliferate and continue into the evening hours and you'll find it in the alfresco dining restaurants where fresh seafood overflows from every dish. ... more   less 
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Also Known As:
Waters Edge Hotel Airlie Beach
Waters Edge Hotel Whitsundays
Waters Edge Airlie Beach
At Water's Edge Resort Airlie Beach/Whitsunday Islands

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