We booked this hotel for my wife's father, who had a hip replacement, and needed flat ground to get around on. Prior to our arrival, he had a heart attack and was not able to travel. We contacted the establishment but were not allowed to cancel the booking. We were forced to cancel the booking, and loose our money, or take it without him. He implored us to go, so we did. On our arrival the staff were gruff. We found the 2nd bedroom and bathroom locked and not accessible to us, though we had paid for a 2 bed apartment.
Beware the snake!!!!
The toilet cystern ran all night, and when reported, we were told that it would be sorted after we had left.
No BBQ facilities to use.
Location good, customer service not.More