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“Fantastic Resort. Restaurant is Excellent”

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Peppers Airlie Beach
Certificate of Excellence
Reviewed 4 December 2012

Unfortunately my wife and I only had a 3 night stay at this fantastic resort. We stayed in a one bedroom apartment which was was very new and well maintained. The resort is anly a short walk to other local restaurants and shops. The only problem is the large hill which you have to walk up to return to the resort which could be tough for the elderly. The plus is that the resort has a shuttle bus which runs every 2 hours. The facilities are excellent.

We had 2 meals at the resort which were both excellent.

The staff were friendly and only to willing to help.

Overall a excellent resort.

  • Stayed: December 2012, travelled as a couple
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Thank RossandAndrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,093 - 1,099 of 1,310 reviews

Reviewed 2 December 2012 via mobile

We loved our stay at Peppers. The staff were very hospitable and were very hard workers! Lots of steep hills but golf buggys available when you need them. Thoroughly enjoyed it Peppers.. Your reputation lives on!

  • Stayed: December 2012
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Thank CaraAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2012

Have recently returned from staying at Peppers Coral Coast for a week holiday.
If you wish to stay somewhere that accom , meals, surrounds and excellent service then this is the place, from the moment we arrived nothing was too much trouble, staff very attentive and pleasant.
It was the most relaxing and enjoyable week, the surrounding area also easy to get about, bus service good, drivers very friendly.
The restaurant at Peppers is extremely good but you are in walking distance to the township of Airlie if one wishes to try other establishments.
The only dismal restaurant to avoid goes by the name of SHIPWRECKED, don't be fooled by the reviews they have hanging in their window's or stairs entry, they may have once been popular with so called celebrities but the writing is fading ????, maybe about time you replaced with real people's reviews. Reef n Beef, forget it, tiny amount of seafood, no sauce, tough and tiny piece of steak, steak with sauce just as bad, sorry guy's one couldn't cut it with butter knife let alone enjoy the tenderness, it was as tough as an old shoe.
FishDivine, excellent if wanting GOOD seafood, atmosphere and BIG rum bar.
Highly recommend resort. 5 stars or more at least
HUGE SPA BATH, ENJOY

Room Tip: All rooms would be excellent in my opinion. Very quite and you don't really hear anything from o...
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  • Stayed: November 2012, travelled as a couple
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2  Thank sootycatBoambeeEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2012

Coming from a couple with a 3 year old kid that travells a Substantial amount both interstate and overseas we both agreed that The hotel itself was good, however what made this hotel really stand out was the service fom the staff... From the moment we checked in Nikita was very warming with a huge smile, which then carried out to the bell staff, waitress's (that remembered our room number and exactly what we had the morning before and repeated the order), room service and so on...when u have management and staff that go the extra step to make you feel comfortable then u don't even seem to worry about any imperfections that may with the premises (if there was any).
The only thing if I had to be critical would be that the pool can be a a bit larger.
But apart from that would highly recommend it and good value for your dollar :)))

  • Stayed: November 2012, travelled with family
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1  Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2012

Fabulous views & the biggest spa bath I have ever seen. The only down side is that the hotel is located up a very steep bank. However it does run a courtesy bus into town & Taxis are readily available.
Loved it loved it loved it!! and will most definately be going back!!

  • Stayed: September 2012, travelled as a couple
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Thank sunnybabeUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2012

We stayed at Peppers for a weekend in a 1-bedroom apartment with our 2 year old daughter. This is the second time I have stayed there. It is located a pretty easy 5 min walk from the main street in Airlie.

The apartments are modern, clean with a generous spacious layout, a well-equipped quality kitchen and ours had a massive spa in the ensuite. I have never seen such a large spa in a hotel bathroom. Being on a lower level the view for us wasn't great from the room. We could only see the mud flats , not the ocean. The room I'd stayed in previous was mostly orientated towards the mud flats too. Must be unlucky because there are buildings that would surely have amazing views.

The facilities at Peppers are a little lacking in my opinion. Pretty small pool with a deck that is exposed to the restaurant which I found a bit gawky and awkward. On the plus side, the view from the pool and spa over the Coral Sea is amazing and you can get some very enviable photos relaxing with a cocktail in hand in the spa with the turquoise sea sparkling in the background.

No gym!! The walk up the hill from the road into town is a bit of a workout but I see a gym as a big plus.

The restaurant serves quality food and the bar staff were impressive, serving some delicious and unique cocktails.

Breakfast was set menu with several choices. The hot breakfast was good. Not a huge portion but good quality produce. The Bircher muslei was bland and tasteless; the worst I've ever had (and I am a huge fan of Bircher muslei).

One thing that I really didn't like about Peppers was the extra charge we paid for our daughter to stay. When we stay away we bring her own little foam mattress and bedding and she sleeps in with us. However, we were required to pay an additional $50 per night for her to stay in the room. I can't see that it is justified, particularly as there are surely many singles staying there (lots of miners) who bring extra guests home after partying in town and no one is increasing their tarriff.

Overall, we were satisfied with the quality of the apartments and enjoyed our stay but there were a few things that could have improved our experience.

  • Stayed: September 2012
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1  Thank Freckles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2012

The experience was very Peppers - very friendly, helpful staff, really nice rooms, great view and excellent breakfasts and dinners with fresh, local food. But the hotel was at the top of a very, very steep hill - it was a 15 min walk down to Airlie but a big ordeal to walk back up. We ended up catching cabs to go back (the bus only ran every 2 hours). And the pool was small and right beside the restaurant - not very relaxing to lie there in pool gear or swim while the people just on the other side of the glass are dining!

Room Tip: Ask for a room on the top floors - we were first allocated a lower level room which had a view of a...
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  • Stayed: November 2012, travelled as a couple
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Thank jkp1803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jodi S, General Manager at Peppers Airlie Beach, responded to this reviewResponded 22 November 2012

Dear jkp1803,

Thank you for taking the time to write your review. We are glad you enjoyed the Peppers experience of service and taste sensations created in Tides Restaurant and Bar.
The team look forward to welcoming you back again soon when you next decide to holiday in the Whitsundays.


Kind Regards


Jodi Shambrook
General Manager
Peppers Airlie Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peppers Airlie Beach

Address: Mount Whltsunday Drive, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 57 Speciality Lodging in Airlie Beach
Price Range: £110 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Peppers Airlie Beach 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Peppers Airlie Beach accommodation includes One, Two and Three Bedroom Spa Apartments, all with views of the Whitsunday passage from verandas. One Bedroom Apartments offer disabled facilities. The resort offers leisure options including the culinary delights of Tides Restaurant & Bar or revive by the stunning wet-edge resort pool. Tours leave daily from Airlie Beach and offer an array of day trips to the Great Barrier Reef, Whitehaven Beach, scuba diving, snorkelling and crocodile safaris. Maintenance Notice: Please be advised that Peppers Airlie Beach is currently undergoing maintenance works due to damage resulting from Cyclone Debbie. The property is currently conducting internal repair works with limited noise disruptions to guests. Roof repair works are currently underway which will result in external noise and scaffolding in place, accommodation blocks with scaffolding in place will be closed while repairs are completed. Works will be ongoing until 10 July 2018. ... more   less 
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Also Known As:
Peppers Coral Coast Hotel Airlie Beach
Peppers Airlie Beach Whitsunday Islands

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