We have just returned from our stay at Peppers and I cannot compliment the staff there highly enough. Nothing was too much trouble for them, they even ran us into town at un-scheduled times on the resort shuttle bus, reception staff were wonderful and all our requests were dealt with promptly. If all resort staff were like this then holidays would be a pleasure.
And now for the downside..
The resort is lovely and does have beautiful views however as said by other travellers the swimming pool is way too small, we travelled at a quiett time so had the pool pretty much to ourselves when we wanted but I couldn't imagine what it would be like at peak times. The resort is also too far to walk from Airlie Beach and we had to get taxis everywhere and that hill has to be seen to be believed, we didn't even try and walk up the hill.
We had absolutely no problems with the water pressure and we didn't find the tiles or any areas around the resort slippery at all so not sure what areas are a problem and it rained quite a lot the last day we were here.
Our rooms were cleaned every day and the apartment was spacious with plenty of room, also we had huge spa that was more like a little swimming pool in the bathroom.
Our only other "gripes" are that they were fixing up the pool area and workmen were grinding machinery from 8.00 am until 4.00 pm every day we were there, the noise was very very irritating and far from relaxing and spoilt it for us somewhat, we ended up sitting inside our apartment to get away from it which is not what you do when on holidays, we should be sitting by the pool relaxing, but this was impossible . We mentioned it to staff but didn't receive any compensation other than one said oh well you can have Saturday and Sunday off from the noise which didn't help as we left on the sunday. Lastly, even though the resort was pretty empty, for some reason they were lumping all of the guests close to each other so that we had no privacy on our balcony and did get some noise from people above us. It would have thought it would be better to give resort guests the opportunity for some space if possible. Just seemed a little silly, there was about 5 rooms booked out and we were all close to each other, and we noticed when we went out on our balcony our fellow guests would go inside and vice versa. Also they gave us a ground floor level room so our view was obstructed by buildings, this was part of the reason we wanted to stay there because the views were supposed to be amazing, I'm sure they would have been if we were up higher, can't understand this as the resort was almost empty.
All in all, we did like the resort, but not the noise, not the lack of privacy and not the walk up the hill so we really can't decide whether we'd stay there again, and we were a little disappointed that not much was done about the noise either.
- Official Description (provided by the hotel):
- Perched on the hill top overlooking the majestic Whitsunday Passage, Peppers Airlie Beach, offers stylish and elegant accommodation in the heart of Airlie Beach. At the resort you are perfectly positioned to experience the wonders of the spectacular Whitsunday islands and the vibrant seaside village of Airlie Beach. Accommodation includes beautifully appointed One, Two and Three Bedroom Spa Apartments, all with majestic views of the Whitsunday passage and wide breezy verandas maximising the tropical lifestyle experience. All apartments feature bathrobes, free WiFi, clothes dryer, daily room service, direct dial telephone, flat screen TV with cable, in-house movies, hair dryer, in-room safe, in-room pay for view movie system, mini bar, air conditioning, spa bath, self contained kitchen including cook top, oven, tea/coffee making facilities, fridge, freezer, microwave and dishwasher. They also feature separate lounge and dining area, iPod docking station, washing machine, ironing facilities and One Bedroom Apartments offer disabled facilities. The resort offers a multitude of leisure options including the culinary delights of the exceptional Tides Restaurant & Bar, pure pampering and relaxation at the onsite endota spa or you can revive by the stunning wet-edge resort pool. Tours leave daily from Airlie Beach and offer an array of things to do including sailing, day trips to the Great Barrier Reef, scenic flights over Whitehaven Beach, skydiving, scuba diving, snorkelling and crocodile safaris. In the town of Airlie Beach you will discover a selection of shops and boutiques intertwined amongst a variety of dining and entertainment venues. The Whitsunday's protected waterways, myriad of islands and Great Barrier Reef are all at your fingertips when holidaying at Peppers Airlie Beach. From 1 Feb until 31 April reception hours are Sun-Thur 7am to 7pm, Fri & Sat 7am to 9pm. For the rest of the year reception will be open 7am to 11pm daily. If you expect to arrive outside reception opening hours, please inform the property 1 day in advance, using the contact details found on the booking confirmation. Please note: Peppers Airlie Beach does not accept AMEX. ... more less
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- Also Known As:
- Peppers Coral Coast Hotel Airlie Beach
- Peppers Airlie Beach Whitsunday Islands