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“Queenstown Charm” 4 of 5 bubbles
Review of Silver Hills Motel

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Silver Hills Motel
Ranked #3 of 6 Hotels in Queenstown
Launceston, Australia
Level Contributor
188 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
“Queenstown Charm”
4 of 5 bubbles Reviewed 17 June 2012 via mobile

We arrived earlier and To our pleasant surprise our deluxe rooms #55 and 56 were ready as they knew we were heading to the footy!

Rooms are basic, but clean and more then do the job! The new paint outside would suit inside if they could achieve it!

Small LCD tv, fridge, double not queen bed but it was very comfortable (especially after a few red wines!)

Only real criticism is factors out of their control, the queenstown football club had a late party which echo's over the hotel, it kepty wife and inlaws awake however I slept fine... There was also people moving late and given the mining town people coming and going at all hours...

All in all, not 3 stars, more 3.75... Clean adequate and warm. It's an old queenstown building so enjoy it, it makes you appreciate the area

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Traveling_Aussie10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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150 reviews from our community

Traveller rating
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    63
    24
    12
    11
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Brisbane, Australia
Level Contributor
129 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 1 June 2012

A large open plan Restaurant with bar area and a cosy open fire for the colder nights !!

Our small group had dinner in "Smelters Restaurant" and enjoyed every mouthful ! Menu is quite diverse with some very tasty and 'hot' (Curry & Chilli) type meals. Portion size quite large and usual value between about $25 - $30 for a main course. Tender Steaks were done as we requested (Medium). Entrees were very tasty and some lovely desserts.

Manager/Owner James was a terrific host often nearby to ensure all was OK and the meals were to our liking. Very happy with our dining experience - averaged our bill at $42 per person which included a bottle of wine and several drinks.

  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AussieInAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
245 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 bubbles Reviewed 31 May 2012

We booked via Wotif. When we arrived the reception was closed and there was no one in sight. The phone on the wall to use when the reception was unattended did not work. We used our mobile and phoned, to find the owner (manager?) had no record of our booking and was apparently out of town. He told us to use one of the rooms that had a key left in the door. It was tiny, and not what we had booked in terms of bedding.There was no soap, and in general the room was very old, tired and run down. I had chosen this motel partly because of the hype about its restaurant. It was closed. Most disappointing. I can only assume that the rooms that have been done up are at the front of the complex. Perhaps we were supposed to have one of those, in which case we were short-changed, even if it was a wotif booking.

Room Tip: Ask for one of the renovated rooms!
See more room tips
  • Stayed May 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank foodiept
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
silverhillsmotel, Manager at Silver Hills Motel, responded to this review, 1 June 2012
Firstly thanks foodiept for your review. I'm sorry that Silver Hills didnt meet your expectations on the night that you stayed...your arrival was for a Sunday night, and it was my error that I had loaded your booking in for the following Sunday, as such your correct in saying that I wasnt expecting you. While I was in town ( and not at the motel when you arrived ) - not out of town...I was able to offer you a superior room to the one you had booked ( it had a key in the door for a different arrival )...and accommodate you immediately rather than you needing to wait while I returned to the Motel. As such this was a free upgrade, and only small compensation for not being able to welcome you personally. All my rooms are smaller - being an older, and historic property, thats how they come...but are warm, comfortable, clean with new beds, TV's etc etc.and I am very confident they are some of the best in Queenstown. I'm sorry that the restaurant was closed on that Sunday night, though it often is due to lower occupancies and higher wages on Sundays and Public Holidays. Smelters restaurant is very popular with the locals and visitors to Queenstown, and usually trades at least 6 nights a week.
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Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 26 May 2012 via mobile

We have stayed in the Silverhills a number of times and also dined in the restaurant. Since being taken over in 2011, the transformation to the hotel has been brilliant. The rooms have been updated. The restaurant serves delicious food with excellent and attentive service.

We had our baby sons first birthday party at the Silverhills. We had such a wonderful night and everyone who came would agree, you never leave disappointed.

We would recommend the Silverhills time and time again

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CaznGav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 May 2012

My wife and i stayed at Silver Hills motel for one night in May 2012 and found it to be a brilliant stay.
When we arrived the reception was friendly and helpful and the deluxe queen room with views to the hills more than sufficient.
Room was very clean and tidy with all that is required for a very comfortable stay.
That night we went to the restaurant for a meal and found the food selection and price very good..
Again we found the staff very friendly and helpfull.
Not the most lavish motel in Tasmania but for the price it is one we certainly would recommend as worth staying at.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trevorb2506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
silverhillsmotel, Owner at Silver Hills Motel, responded to this review, 8 May 2012
Dear Trevorb2506,

firstly many thanks for staying, and of course thank you for the very positive review. Your right in saying that we are not the most lavish motel in Tasmania, but we do hope to be one day ( ! ) ... so long as we can still maintain a very reasonable tarriff for everyone.

While we have great food, great views and our rooms are coming up well...its important now that people should view our accommodation ( and central location on the West Coast ) as a much more viable base ( than Strahan ) for exploring this fantastic wilderness area...wether its purely from a price point, or for the extensive range of services, restaurants and touring available from Queenstown.

Hope to welcome you back one day !
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Hobart
2 reviews
4 of 5 bubbles Reviewed 2 May 2012

Silver Hills offers attentive and friendly service as well as comfortable rooms and a good location. James makes everyone welcome and personally attends to special requests with a great deal of goodwill. I very much enjoyed staying at Silver Hills recently. I have no doubt that it will very soon be recognised as the best place to stay in Queenstown.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barry1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 2 May 2012

I go to the West Coast of Tasmania fortnightly with my job. I previously stayed at the Gold Rush and didn't like it at all for various reasons. I had heard that Silver Hills had been upgraded and also saw something in the local newspaper "The Advocate" about the upgrade so thought i would give it a try. I have never looked back - for Queenstown this is great accomm. The service from staff is second to none i have seen anywhere - always really friendly and nothing is too hard for them. The restaurant "Smelters" is amazing - I am always keen to know what has been added to the menu and what the specials are, i haven't had a bad meal here - and the view is to die for! The rooms have always been clean and basic and value for money. There is good heaters, hot showers and electric blankets for the colder months! Would recommend to anyone travelling to Queenstown.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katemullo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
silverhillsmotel, Owner at Silver Hills Motel, responded to this review, 8 May 2012
Dear Katemullo,

Many thanks for your positive comments about our Motel. Its been noted here previously about how we are working hard to improve the rooms, and at the same time keeping the rate very reasonable ... so its really great to hear that we are on the right track.

Most of our corporates choose to stay in the Deluxe Queens, and with new beds, flatscreen TV,s, new linen & towelling, free WiFi etc we seem to be ticking a few boxes ...

So again thank you for the feedback, and hopefully we can welcome you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Silver Hills Motel

Property: Silver Hills Motel
Address: 3 Penghana Rd, Queenstown, Tasmania 7467, Australia
Region: Australia > Tasmania > Queenstown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #3 of 6 Hotels in Queenstown
Price Range (Based on Average Rates): £
Hotel Class:3 star — Silver Hills Motel 3*
Number of rooms: 57
Official Description (provided by the hotel):
This iconic Queenstown motel is not only the oldest on the Tasmanian West Coast, but also one of the largest. Featuring 57 motel rooms all with en-suites, heating and queen sized beds...as well as the largest restaurant in Queenstown with a fantastic fireplace and views over the ranges. An ideal (and well priced!) base to explore Queenstown, Strahan and the Western Wilderness.Now with free WiFi internet ! ... more   less 
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Also Known As:
Silver Hills Motel Queenstown, Tasmania, Australia

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