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Reviewed 7 September 2017

We stayed in this hotel for 5 nights. All the rooms were clean, and were equipped with pretty much everything we needed. In general, all the staff were very friendly and helpful, and we enjoyed staying in this hotel. In terms of facility, it would have been nicer if we had a bathtub in the bathroom.
The hotel is located near Chatswood station, and very convenient for shopping. And there were many restaurants in walking distance as well.
On a side note, we were waken up by a fire alarm in the morning on August 17th and we actually needed to evacuate, and we found the emergency exist doors were locked, so we ended up taking an elevater. It turned out to be nothing serious, but this was obviously somehting questionable..

Room Tip: Third floor has relatively higher ceiling than other floors.
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank 5477yk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkariHotels, Director of Sales at Silkari Suites at Chatswood, responded to this reviewResponded 14 January 2018

Dear 5477yk,
Thankyou for your wonderful review of the Hotel. The hotel prides itself on providing great accommodation and personal service.
We are pleased you enjoyed your stay.
It is unfortnate that you had to evacute the building, naturally these are saftey standards that the Hotel must abide by. In relation to the door being locked, this should not happen and we have reviewed this matter.
We look forward to welcoming you back for another 5 nights.

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Reviewed 3 September 2017 via mobile

Stunning apartments. Well priced, great service. Probably the best apartment complex I have ever stayed in on business, and I travel often.
The apartments are brand new. Beautifully furnished. Free movies and right in the centre of Chatswood, just 5 minutes walk to the station.

Stayed: September 2017, travelled on business
Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkariHotels, Director of Sales at Silkari Suites at Chatswood, responded to this reviewResponded 14 January 2018

Dear Tom,
Thank you for the wonderful compliment. The apartments have been well designed and decorated.
We are very proud of them and the service we provide.
We look forward to welcoming you back on your next visit.

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Reviewed 1 September 2017

I had a lovely one night stay in an Executive Studio Balcony room. The studio was modern, clean and very spacious with a comfortable bed and and a well-equipped kitchenette and lounge area. The small balcony overlooked a busy street but with the doors closed, it was quiet and I got a good night's sleep. You can't beat the location, opposite Chatswood Chase shopping centre, a few minutes walk to Westfield shopping centre and heaps of great eateries nearby. Kelly at Reception was awesome, very friendly and helpful. Would definitely stay again. Highly recommended.

Just one tip: the air conditioning/heating works well but it is ON all the time. If you don't want it switched on overnight when sleeping or at any other time, you can ask Reception to switch it off (I wasn't aware of this during my stay).

  • Stayed: August 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank oznzgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkariHotels, Director of Sales at Silkari Suites at Chatswood, responded to this reviewResponded 14 January 2018

Dear Oznzgirl,
We are delighted you enjoyed your stay at the Hotel. The balcony rooms offer a great outdoor space for you to enjoy. Our great location across the road from Chatswood Chase, Westfield and local restaurants is very convenient.
I am sure Kelly will be delighted at the mention, she is a valued member of the team.
All of the Air Con is controlled "in-room" by using the LED 88 screen. As the windows open it is a great way to sleep in fresh air.

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Reviewed 15 August 2017

We used to live in Willoughby a few years ago & we were back for a visit.
It's clean, it's new, everything works, the best thing about this place is the location.
We'll definitely stay here again.Parking is also convenient.
Only annoying thing is that there is no right turn at Victoria Av to Archer Street, but that's been there for years, nothing to do with how great this hotel is!

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank LoChin73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkariHotels, Director of Sales at Silkari Suites at Chatswood, responded to this reviewResponded 24 August 2017

Dear LoChin73,

Thank you for your wonderful review of Silkari Suites at Chatswood. We are so pleased you enjoyed your stay at our hotel.

We love our location which is great for shopping with both Chatswood Chase Shopping Centre and Westfield right at our doorstep and the amazing dining options we also have next to the hotel. Why not try a night at the theatre next time you stay with us.

We certainly look forward to seeing you again soon.

Silkari Suites at Chatswood Team

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Reviewed 12 August 2017

Very new and modern, not too easy to find the entrance., Pleasant and spacious rooms with very comfortable beds. Very convenient location in the centre of Chatswood. Only downside was no clock or apparatus with time on it in the room

Room Tip: Convenient for central Chatswood
  • Stayed: April 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Hazel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkariHotels, Director of Sales at Silkari Suites at Chatswood, responded to this reviewResponded 25 August 2017

Dear Hazel D

Thank you for reviewing your stay with Silkari Suites at Chatswood. We are so glad you have enjoyed your time with us.

We love our location and surroundings, with Shopping Centres, restaurants and theatres at our doorstep.

We certainly note your comments regarding a clock. There is an alarm clock \ radio in the bedroom and also the microwave and oven all should have the times displaying correctly. We really appreciate your feedback to ensure that we provide the highest level of service to our guests.

Looking forward to welcoming you back again soon,

Silkari Suites at Chatswood Team

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