I was double charged for my room and it took a phone call once back in my office and a check of my bank statement the following day. I needed to call and point this out to them and check again to ensure credit sorted. I find this unacceptable from a company such as ACCOR and as I have membership with them I am disappointed that their systems do not have the ability to ensure proper client billing.
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- Also Known As:
- The Sebel Residence Chatswood Hotel Chatswood