On arrival when we attempted to check in only to be told that the package we were sold was not what was listed on our booking, I rang the hotel directly 1 week prior to our arrival to book the package we were sold was a ocean view family room with breakfast & parking included for our 2 night stay. When we checked in we were told that we were quoted a room only rate, if we wanted breakfast & parking would cost us over $200 more than the quoted & booked rate.After a heated discussion this was rectified to match our original booking, so problem solved. We then went to our OCEAN VIEW ROOM which was really facing the village with views to the ocean only visible from the balcony not from inside the room, again I was told that we would have full ocean views from our room. So back to reception, after another discussion we were moved to another room with ocean views, which are great. Just one more thing maybe crowne plaza could invest in some clock radios for their rooms as our room was lacking this, just a small issue but annoying just the same. For a 4.5 star rated hotel maybe things could be a bit nicer compared to other properties we have stayed in recently. The location of this hotel is wonderful but for our first visit has left us a little disappointed.
- Official Description (provided by the hotel):
- Affectionately known as 'Sydney's Seaside Village', Coogee is just a few kilometres from the centre of Sydney. Crowne Plaza Coogee Beach offers panoramic views of the Pacific Ocean and offers close proximity to Sydney's eastern beaches. The hotel offers a selection of 209 of modern rooms, most boasting ocean views and all featuring up-to-date amenities. All guest rooms have high-speed broadband internet, 32 inch flat screen TVs, ergonomic work station and in-house movies. Coogee is surrounded by the East Coast's most breathtaking beaches and headlands and embraces a relaxed, casual setting. Its location makes it convenient to play a round of golf at one of the many courses nearby, do a little shopping, watch the cricket at the Sydney Cricket Ground or even place a bet at the world-famous Royal Randwick racecourse. Crowne Plaza Coogee Beach’s signature restaurant, Bluesalt, is a favourite of locals and regular guests and is open daily for breakfast, lunch and dinner. Boasting spectacular coastal views and ideal for family, group and corporate dining, Bluesalt enjoys a sterling reputation for quality and is one of the most popular restaurants in Coogee. Bluesalt Bar is located adjacent to Bluesalt Restaurant and is the ideal place to catch up with friends, meet for a pre-dinner drink or to hold an informal meeting. Downstairs from Crowne Plaza Coogee Beach is Oceans Bar, a stylish and chic lounge that prides itself on a superb selection of premium drinks, fresh food and a relaxing and warming atmosphere. To ensure that you remain active and refreshed while you travel, Crowne Plaza Coogee beach offers complimentary guest access to on-site tennis courts, gymnasium and large outdoor heated pool. Experience a harmonious blend of coastal living and city convenience when you book your stay at Crowne Plaza Coogee Beach. ... more less
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- Also Known As:
- Crowne Plaza Sydney
- Sydney Crowne Plaza