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“Disappointing”
Review of The Glass House

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The Glass House
Ranked #3 of 9 Glen Innes B&B and Inns
Katoomba NSW
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Disappointing”
Reviewed 4 May 2014 via mobile

We booked late for the Celtic Festival and The Glass House was offered as the only accommodation available, At $175 a night we expected a cooked breakfast and were quite disappointed when we found 4 small boxes of cereal (one of which was coco pops), 1 slice banana bread, 2 slices bread, butter and jam. Fruit, tea and coffee making as well.
We were cold most of the time having been told 'not to use aircon in the sitting room and other heater for the rest of the rooms at the same time as it might blow fuses. At 2 degrees that was ridiculous for a B&B!
There were thin curtains on the windows that didn't help keep the warmth in.
We could hear the other guests in the other suites as well. Which is never good.
The rooms were very clean and the bed was very comfortable.
But like I said, a tad over priced for what was offered.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Miss-Robyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Toowoomba, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2014

My wife and I stayed at the Glasshouse in the Hideaway recently, and were very happy with the accommodation. Remembering that it is a B&B, the rooms were spacious and comfortable.
It had just turned cold the day we arrived, and were greeted with a warm inviting apartment (and a cold beer and mini bottle of bubbly). The bed was excellent, the shower adequate, and the lounge / kitchen area were very comfortable. The breakfast provisions were lovely, with local produce on offer, which was a nice touch! We found the provisions more than adequate for our needs.
Whilst not the cheapest of places in Glen Innes on offer, the tariff was very reasonable for this level of accommodation.
We will be stopping here next time we are on our way to the Hunter!

Room Tip: The Hideaway appeared to be the pick of the rooms
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarieH58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 April 2014

The Glass House looks great on the web site. However, on arrival, it was a disappointment. The two guest “rooms” are attached to the main house and it feels like someone’s small (small being the operative word) granny flat tarted up. The ensuite is tiny and poorly placed besides the main door (and away from the main bed). The shower is ordinary. The kitchen is so small; I had to walk sideways to reach the end. Breakfast provisions (remember this is a B&B) would feed a sparrow. There is a dearth of power points. On the plus side, the property itself is large and has nice gardens. The owners are pleasant. The bottom line is that for what is on offer, it is presently overpriced. Until the owners adjust their prices to match the market, I would suggest looking elsewhere.

Room Tip: Perhaps someplace else?
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WhyN0tMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Glass House

Property: The Glass House
Address: 15 Margaret St, Glen Innes, New South Wales 2370, Australia
Region: Australia > New South Wales > Glen Innes
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #3 of 9 B&Bs / Inns in Glen Innes
Price Range (Based on Average Rates): ££
Number of rooms: 2
Official Description (provided by the hotel):
We've created a "home away from home" in our 2 room suites. Set in a peaceful garden, the "Garden Suite" has 360deg garden views - the "Hideaway" is more intimate and luxurious. Offering continental breakfast choices -complimentary bar-fridge on arrival and great coffee choices. Our position is elevated, quiet and off the highway. A short stroll to CBD and restaurants. Beautiful native bird-life. ... more   less 
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