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“Never again”
3 of 5 bubbles Review of 3 Explorers Motel

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3 Explorers Motel
Ranked #6 of 15 Hotels in Katoomba
Certificate of Excellence
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Never again”
Reviewed 3 July 2014

From the moment we walked in we were met with a bad attitude. We were asked if we had the right place as around the corner was a cheaper hotel. The signage states 'superior' and we were to find little that was superior. I would never recommend this place to anyone. Basil Faulty provided better customer service.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dianne672014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThreeExplorersMotel, Manager at 3 Explorers Motel, responded to this review, 4 July 2014
Thank you for taking the time to offer your review, although of course we obviously disagree with your version of events, also having ourselves worked & stayed in a number of Motels around Australia, we agree with the majority of our guests that are rooms are of a high standard to most Motels.
On arriving at reception, we were advised that we had been telephoned regarding a room & quoted, we explained that we had not received any request for a quote for a Twin Share room, due to occasions where Guests have called a number of Motels before making their choice, we have found Guests mistaking the 3 Explorers Motel for a neighbouring property.
In the morning the 3rd Guest (Mother had arrived later in the night) complained that we had over charged, the correct Tariff had been charged & this explained, unfortunately the Mother had not been there on arrival yet listed all complaints that she thought had happened.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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348 reviews from our community

Traveller rating
    144
    149
    42
    5
    8
See reviews for
109
157
13
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Sydney, Australia
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 July 2014

Clean, comfortable and homely room for the family. Friendly reception. Close to Echo point and Blue Mountain Chocolate shop is just across the road (very handy for a hot chocolate in a windy winter day). We would like to be back again!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alison A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThreeExplorersMotel, Manager at 3 Explorers Motel, responded to this review, 4 July 2014
Thank you for taking the time to offer a very kind review on your recent stay @ the 3 Explorers Motel, delighted that you enjoyed your stay & your time in the Blue Mountains, hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peregian Springs, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 July 2014

2 night stay in a comfortable, clean and warm room. Excellent positioning to the key attractions. Arrived to a friendly welcome with advice given regarding attractions and also helped book dinner that night at Pins Restaurant.

Room Tip: Bottom room would have been better to avoid carry bags up stairs.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThreeExplorersMotel, Manager at 3 Explorers Motel, responded to this review, 1 July 2014
Thank you for taking the time to offer a very kind review on your recent stay @ the 3 Explorers Motel, delighted that you enjoyed your stay & your time in the Blue Mountains, hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 30 June 2014

Very hospitable, warm welcome received with clear directions provided on where to go etc. Echo point is within walking distance and from there you can take the bus to everywhere else. The room is very clean with heated blankets, feels homely!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThreeExplorersMotel, Manager at 3 Explorers Motel, responded to this review, 1 July 2014
Thank you for taking the time to offer a very kind review on your recent stay @ the 3 Explorers Motel, delighted that you enjoyed your stay & your time in the Blue Mountains, hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2014

Our stay was comfortable. The motel is well located on the Hop on Hop off bus route.
I would have liked access to an on site laundry. There was however a laundry service. I would stay at this motel again.

Room Tip: Some of the rooms are on a second floor. There is no lift.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sharon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThreeExplorersMotel, Manager at 3 Explorers Motel, responded to this review, 26 June 2014
Thank you for taking the time to offer a very kind review on your recent stay @ the 3 Explorers Motel, delighted that you enjoyed your stay & your time in the Blue Mountains, hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jewells
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 June 2014

We were welcomed by the friendly manager who helped us with local attractions and maps including helping to book dinner that night at Pins Restaurant. The rooms were clean and spacious and warm when we arrived in the cold. Loved the no smoking on the premises. Free WiFi was also great. We stayed two nights and would stay there again.
Good location with walking distance to Echo Point and free onsite parking.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vinfi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThreeExplorersMotel, Manager at 3 Explorers Motel, responded to this review, 26 June 2014
Thank you for taking the time to offer a very kind review on your recent stay @ the 3 Explorers Motel, delighted that you enjoyed your stay & your time in the Blue Mountains, hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oberon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2014

Hi just like the photo. Queen sized bed and one single bed, very warm new decor, new bed linen. Loved the comfort of the bed. Friends liked their bed too. Location convenient to local attractions and easy free parking and Wi-Fi to enjoy. The room was serviced daily too so it was nice to return to made up beds and empty bins. Thanks.

Room Tip: If you can score an upstairs rooms it feels more private off the street than downstairs.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Simmie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThreeExplorersMotel, Manager at 3 Explorers Motel, responded to this review, 26 June 2014
Thank you for taking the time to offer a very kind review on your recent stay @ the 3 Explorers Motel, delighted that you enjoyed your stay & your time in the Blue Mountains, hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about 3 Explorers Motel

Property: 3 Explorers Motel
Address: 197 Lurline St, Katoomba, New South Wales 2780, Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
#2 Family Hotel in Katoomba
#4 Luxury Hotel in Katoomba
#4 Romantic Hotel in Katoomba
Price Range (Based on Average Rates): £
Hotel Class:4 star — 3 Explorers Motel 4*
Number of rooms: 15
Reservation Options:
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Also Known As:
3 Explorers Hotel Katoomba
3 Explorers Motel Blue Mountains/Katoomba, Australia

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