We had lunch here on our last day in Katoomba (and Australia), looking forward to a good memory, after reading reviews.The place always seemed full, and we couldn't get in the previous day so a 20 minute wait inside for a table wasn't a problem.However the well over one hour wait(we didn't time it at first) for our food was, and it took 20 mins to get drinks.Given that our order involved no cooking(sandwich and salad) it smacks of serious inefficiency.Other tables fared no better.No staff apologies or explanations, so we presumed this was a norm. Not surprised in hindsight that it was always full-it takes so long to eat here!
We had a good Reuben sandwich, but the smoked chicken salad was poor.Given the ethos of 'health food' and nature reverence serving slices of processed 'wet' chicken is unexpected and disappointing.The salad itself was bog-standard fare.The 'green drink' (kale broccoli, mate) is an acquired taste that probably needs more visits,if you have time.Glad we only had one course or we could have missed our plane.
The place is very interesting, resembling a quirky treehouse , and it is easy to see why it attracts customers- with its 'alternative' vibe and 'worthy' ethos- but it needs to deliver in both senses of the word.
When asked by one of the staff how it had been ,I expressed disappointment with the chicken and he replied "Really?" That was it.
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