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“A fading attraction”
Review of The Edge Cinema

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The Edge Cinema
Ranked #1 of 2 Fun & Games in Katoomba
Attraction details
Wentworth Falls, NSW
Level 3 Contributor
17 reviews
common_n_attraction_reviews_1bd8 27 helpful votes
“A fading attraction”
Reviewed 1 January 2014

Thihs cinema "complex" was touted as beung a major attraction for the Blue Mountains. When applying for re-development the owners launched a public relations campaign, complete with market survey to entice customers. Among the many joys promised were: "multiplex theatre"; art gallery; function centre; restaurant; space for live performances; cafe and fast food outlet.

Sadly, the reality is a long way from the promise.

My wife & I visit this movie theatre infrequently to see latest release movies. Over the past few years its has simply faded with each anniversary.

It is apparent that the owner simply wants to extract as much profit from the assets without a care for the utility value of the customers themselves. For example: the lighting in the (under building) car park is nearly non-existant (bring a torch!); the stairwells frm the carpark to the building foyer accumulate rubbish and leaves at such a rate as to preset a fire hazard in themselves; the monitors at the sales desk no longer display the movie session times (they are blank and they seem to have been that way for 2 years); the staffing level is inadequate for the level of customer attendance; the air conditioning appears to be inadequate or faulty.

Further, the staff seem to lack the interest, training or initiative to help the customer. By way of example, we arrived 5 mins late for a new movie. After purchasing our ticket, approached the cinema only to find the door unattended (a hint here for those who are dishonest). The entrance to the cinema was pitch black (even the downlights were out), so we sought assistance from a member of staff outside (no, they couldn't be called an usher, since they weren't in the cinema). I simply asked for a torch to light our way to a seat - his response was to take out his mobile phone and say something like "it is a cinema after all". There can only be one response to that - enquire about the extent of their public liability insurance !

In conclusion, expect little from this venue other than an adequate cinema at a reasonable price. You will therefore not be disappointed.

Visited January 2014
Helpful?
3 Thank Il-uvatar2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • English first
  • Any
English first
Katoomba
Level 1 Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Needs work!”
Reviewed 30 December 2013

The extetior of the edge cinema complex does not give a good impression. Broken windows, tapped up; OH&S issue. The general cleanliness of the carpark area and entrance to the complex needs attention. Inside the complex was an improvement. The cinema was clean and tidy. The ticket price was good as it was $10 per person Tuesday special. The snack prices are very expensive.

There are no kids booster seats available in the cinema making it hard to see for kids under 8.

Not what was expected of key attraction in the Blue Mountains.

Visited December 2013
Helpful?
1 Thank ommbz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wellington
Level 2 Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“nice experience in the Mountains”
Reviewed 26 October 2013

Nice experience in the Mountains.Can be quite noisy in the weekend as a lot of family visit the cinema.Quite good 1-2 hours experience especially for families

Visited October 2013
Helpful?
Thank stoals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wollongong, Australia
Level 3 Contributor
23 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“interesting”
Reviewed 6 October 2013

It was very entertaining with lots of entertainment for the kids in the games room , i recommend this experience.

Visited November 2012
Helpful?
Thank 961debbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springwood, Australia
Level 1 Contributor
4 reviews
“Looking up...”
Reviewed 29 September 2013

Visited in August 2013 - much improved since my previous review in May. More activity - not so drab - car park tidied up - Tuesday night 1/2 price - good turnout - front area next to entrance has / is being set-up as a display area of some sort.

Visited August 2013
Helpful?
Thank Beej H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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