We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Beautiful.” 5 of 5 bubbles
Review of Lilianfels Blue Mountains Resort & Spa

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Lilianfels Blue Mountains Resort & Spa
Ranked #1 of 15 Hotels in Katoomba
Certificate of Excellence
Malmesbury, England, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful.”
5 of 5 bubbles Reviewed 29 April 2014 via mobile

We booked a last minute night away at Lilianfels and we're not disappointed. I've stayed at a lost of 5 stars and I think this is one of the most beautiful places I have been to.

It is a very classic hotel, we're a young couple but I absolutely adored everything about it. The pool is lovely, the views stunning (especially in Autumn) and service was great.

We didn't eat at the hotels restaurant (wish we had) but had fondue for 2 in the lobby area in the evening, sat by the fire on the cosy sofas.

I wish I was staying in Australia long enough to go back but have taken away some amazing memories of the Blue Mountains and Lilianfels Resort with me :)

Thanks to all the staff for making it special.

- Gina

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, 30 May 2014
Dear Valued Guest

Thank you for reviewing your recent experience at Lilianfels Resort and Spa.

It’s a pleasure to read that you had a great experience, and enjoyed the Facilities and our team that looked after you, I hope to see you again soon at Lilianfels.

With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,547 reviews from our community

Traveller rating
    764
    427
    230
    89
    37
See reviews for
252
955
40
48
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (324)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
Townsville, Australia
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 29 April 2014

Lilianfels provided a relaxing and wonderful backdrop for our weekend away to the Blue Mountains, unfortunately Darley's restaurant was closed during our stay so we weren't able to experience what looked like a lovely menu. The staff were lovely and nothing was too much trouble, the service was professional and attentive without being too over the top.
If you're looking for a beautiful property with close access to some of the best views of the Blue Mountains, this is it.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ThirstyTraveller075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, 30 May 2014
Dear Valued Guest

Thank you for reviewing your recent experience at Lilianfels Resort and Spa.

It’s a pleasure to read that you had a great experience, and enjoyed the Facilities and our team that looked after you, I hope to see you again soon at Lilianfels.

With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Magnetic Island, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

Loved our recent stay at Lilianfels, beautiful property in a fantastic location. The staff were all very helpful and friendly without being pretentious, the only gripe would be that food and drink prices encouraged us to dine elsewhere in Katoomba, I would definitely return here for our next visit.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Magnetised
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, 30 May 2014
Dear Valued Guest

Thank you for reviewing your recent experience at Lilianfels Resort and Spa.

It’s a pleasure to read that you had a great experience, and enjoyed the Facilities and our team that looked after you, I hope to see you again soon at Lilianfels.

With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 26 April 2014 via mobile

What you get at this hotel for the money a stay costs is poor to say the least. The description says free self parking, I found out what that means on a weekend is that you can park on a street 500m away if you don't wish to pay for valet. When they say free wifi you better hope the hotel is empty so you don't time out. I came here for a romantic weekend and discovered the spa and steam rooms are seperate for male and female. Not what I expected when I booked, probably better alternatives in the area, especially given the price.

Stayed April 2014, travelled as a couple
Helpful?
12 Thank Simon_Jasper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, 30 December 2014
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Resort and Spa

I am disappointed to read that on this occasion we did not meet your expectation. We are known to provide great customer service, but did not deliver on this occasion. I hope you accept my apologies and we will get another chance to prove our great service to you.


With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 25 April 2014

We stayed for one night to experience the blue mountains. The hotel is in a great location and you can walk to scenic world!
It is very old fashioned and a bit dated. The rooms are spacious but not our style. The extra beds we ordered were dirty. We requested interconnecting rooms but none were available. It said room with a view but there was now view. All you could see were the trees right in front of our window.
The breakfast is average, not too many choices, the service was slow but you have to pay extra for coffee and hot chocolate! Ridiculous!
The food in the restaurant is average and overpriced.
All in all the hotel feels a bit impersonal and the interior design was just not our style. It is way too expensive for what you get so we will not recommend it.

Room Tip: It is not worth to pay extra for a view.
See more room tips
  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank LondonSabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, 30 December 2014
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa

I am disappointed to read that on this occasion we failed in some areas to provide you with the service, and attention we are known for.

I hope you accept my apologies, and rest assured all issues raised will be addressed with the relevant departments.

I hope I will see you again soon at Lilianfels Blue Mountains Resort and Spa.


With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 22 April 2014

Expectations high, experience underwhelming. Hotel rooms are adequate without exceeding basic requirements for this class of hotel, that said the bathroom was great. Facilities like the indoor pool are wonderful and clean while the lounge area was huge and somewhat impersonal with what appeared non guests making use of the he facility. Somehow the hotel and staff just did not get us feeling like welcome guests. Wifi and parking required payment of $20 & $15 respectively, at that room rate these should be included.
The Echo' s a sister properties restaurant was in my opinion totally unacceptable, food was very average if not below par, priced ridiculously and clearly the chef must have been off duty ( Easter Sunday Dinner Service). Last night in comparison had a dinner in The Ivy at half the price that was truly exceptional. Liliansfel, a sad experience not to be repeated, even with a great location.

Room Tip: 2nd floor better for a possible view, but ask for canyon facing.
See more room tips
  • Stayed March 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Marchant K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, 30 December 2014
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa

I am disappointed to read that on this occasion we failed in some areas to provide you with the service, and attention we are known for.

I hope you accept my apologies, and rest assured all issues raised will be addressed with the relevant departments along with the Head Chef at our sister property, Echoes.

I hope I will see you again soon at Lilianfels Blue Mountains Resort and Spa.


With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

Lilianfels Resort has Always been my families' first choice for hotel stay.
The service is excellent with ALL amenities & services close at hand.
To say the least, Darleys Restaurant, on the premises is my most favourite restaurant, in
my opinion, it deserves more chef hats awards, for quality, presentation and flavour!
Keep up the fantastic work!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Monty72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, 30 May 2014
Dear Valued Guest

Thank you for reviewing your recent experience at Lilianfels Resort and Spa.

It’s a pleasure to read that you had a great experience, and enjoyed the Facilities and our team that looked after you, I hope to see you again soon at Lilianfels.

With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Katoomba
1.1 mi away
The Carrington Hotel
The Carrington Hotel
#3 of 15 in Katoomba
4.0 of 5 bubbles 844 reviews
0.0 mi away
Echoes Boutique Hotel & Restaurant
1.2 mi away
Mountain Heritage
Mountain Heritage
#5 of 15 in Katoomba
4.0 of 5 bubbles 536 reviews
Show Prices
Show Prices
Show Prices
6.4 mi away
Parklands Country Gardens and Lodges
4.0 mi away
Hydro Majestic Blue Mountains
0.8 mi away
Palais Royale Blue Mountains
Show Prices
Show Prices
Show Prices

Been to Lilianfels Blue Mountains Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lilianfels Blue Mountains Resort & Spa

Property: Lilianfels Blue Mountains Resort & Spa
Address: 5-19 Lilianfels Ave, Katoomba, New South Wales 2780, Australia
Phone Number:
Region: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Katoomba
#1 Luxury Hotel in Katoomba
#3 Romantic Hotel in Katoomba
#3 Family Hotel in Katoomba
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Lilianfels Blue Mountains Resort & Spa 5*
Number of rooms: 89
Official Description (provided by the hotel):
Lilianfels Resort and Spa is a renowned haven for relaxation in one of Australia's most beautiful destinations. This multi-award winning hotel & resort is set amidst two acres of manicured gardens, overlooking the most spectacular scenery in the World Heritage Listed Blue Mountains National Park in NSW, Australia.Blue Mountains Accommodation | Blue Mountains HotelLilianfels Resort and Spa is a 5 Star resort with 85 Deluxe rooms and Suites. Onsite recreational facilities include heated indoor and outdoor pool, tennis court, billiard/games room, library and gym. Lilianfels is perfectly located within 5 minutes walk to the iconic 3 sisters rock formation at Echo Point and is close to all major attractions including Scenic World, Leura shopping village and award winning restaurants. Blue Mountains Dining | Blue Mountains RestaurantSituated within the grounds of the historic homestead of Sir Frederick Darley, Lilianfels is home to the multi-award winning Darleys Restaurant which features the best seasonal produce from the region, served in an elegant and romantic setting that is unmistakeably fine dining. Celebrate that special occasion in glamour and experience the revival of Lilianfels 'Old World Charm' as we invite you to peruse and tempt your palette with our new A La Carte Menu.Re-discover why our Multi-Award winning Restaurant excels again in style and service.Blue Mountains Conferences | Blue Mountains MeetingsWith meeting and events space for up to 100 guests complete with state-of-the-art equipment, 85 spacious accommodation rooms to house your delegates, and a fabulous array of fine dining options to choose from, it’s the ideal setting for meetings and conferences which will show your colleagues or clients how much you value them.Blue Mountains WeddingsThis European style country house hotel specialises in smaller weddings and events of up to 100 people. Personalised service, exceptional facilities and thoughtful attention to detail, accompanied by stunning views of the Jamison Valley make the hotel the ideal wedding venue.Blue Mountains Spa | Blue Mountains Beauty TreatmentsLilianfels is also renowned for its Spa. Guests can indulge in an array of soothing spa treatments individually tailored to refresh and rejuvenate. Enliven your senses with our soothing and restorative body and beauty treatments delivered by a team of caring and talented spa professionals.Dining with Spectacular Views at our sister property – Echoes RestaurantDiscover why Echoes Restaurant was awarded best regional restaurant in Australia by AHA in 2012. The combination of fine dining and spectacular views of the Jamison Valley have made Echoes a destination in the Blue Mountains. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Ebookers, Hotels.com and Odigeo so you can book your Lilianfels Blue Mountains Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lilianfels Blue Mountains Hotel Katoomba
Lilianfels Blue Mountains Resort And Spa
Lilianfels Blue Mountains Katoomba
Lilianfels Blue Mountains Resort & Spa Katoomba, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing