It was -1degree when we arrived around 4pm. We were told by a sign on the door to check in next door, the owner seemed nice to offer us an 'upgrade' to a room in the adjoining hotel. I recall researching both places and I chose the guest house. So thats the room I wanted. He showed us the room he was offering and I disliked it, requesting the room I booked and had already paid for. He was hesitant to give us the room we booked. I made it clear and he showed us the room that was suppose to be set aside for us it hadent been cleaned. Neither had the other available room. Checkout is 10am. Instead of getting it ready he hoped we would take a room in the other hotel. I felt lile I was being ripped off. We were told to go bave dinmer the rooms ready when we return. We had driven 10hours that day and wanted a showet and rest. But no. That was dissapointing. There was no blanket in the room and I took a lamp from another room as there was none. The hot water was not working so no shower. It was a trickle of a shower. We asked for a fire at the advertised log fire he said he wont light it that night but will tomorrow. He didnt. The tv was ontop of a wardrobe against the cieling. Impossible to see from anywhere even standing. And couldnt be moved. On the up side the bed was comfy and there were heaters. Lazy owner and lack of staff due to stinginess. Thats a shame otherwise ok.
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- Also Known As:
- Belgravia Mountain Guest House Blue Mountains/Katoomba, Australia