My sister booked a day at the segway for 3 of us for my Australian hen's do. One of our party had segway'd before and took of on the practice car park, my sis and I a little more hesitent. After 10 minutes I got used to it but could see my sister struggling. The instructor was less than helpful in assisting her with learning to ride, and also at putting her at ease in anyway. I appreciate some may pick it up easily but when customers don't and are made to feel uncomfortable it ruins the experience for others. It as only the 3 of us on the tour so not wasting anybodies time except ours, which we paid a lot for. It was a shame as this was the start of what finished off an amazing day (elsewhere in the Blue Mountains) and seeing my sister so uncomfortable ruined the experience for myself. (My sister even said to the instructor that she was 'useless and she was sorry to hinder him' to which she received a nonchalent, hmmm. I questioned it myself later whilst he lay texting on his phone muttering about a hangover, during our paid excursion)
Shame really as I can see the potential for the place, once out on the track, which I since found out we hardly covered half of, and returned to spend another half hour on the grass.
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