We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Major problems of cleanliness...”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Waldorf Leura Gardens Resort
Ranked #2 of 2 Hotels in Leura
Montreal, Canada
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Major problems of cleanliness...”
Reviewed 17 January 2014

Room 211- 2 Nights:
The positive:
1-Its location. Next to all attractions to visit. Good service and breakfast was good.

The negative:
Dated motel that needs to be improved on all aspects. If you think this is luxury given it's price, you make a huge mistake.
Room with dirty carpet. Food from may be last customers or even before under table (which by the way wasn't clean) and chairs. Hair in the bathroom. Leaf pieces in the sheets. Dishes used (cups as we took some tea and a Knife) were put back as clean...hard to believe...someone from their cleaning staff left a knife with cheese still stuck on and just stored it....disgusting and unacceptable!
I don't recommend this place.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank EtoileFilanteduSud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

589 reviews from our community

Traveller rating
    201
    216
    123
    35
    14
See reviews for
154
300
18
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 January 2014

Great for family holiday in the Blue Mountains of NSW. Excellent location a great base for visting the mountains as a results of its central location.Quite, peacefull and beautiful gardens & golf course setting. The room was spaciou, old fashion style but clean and well maintained.Good value which include free cooked breakfast- great place .

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lilydadun1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
158 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 12 January 2014

We stayed at this place for two nights over NYE. They are one of the rare places that will accept 5 people in one room, so it is great for families.

The breakfast is buffet style and offers a great range of food for adults and kids, including a pancake machine :)

They have a pool, games room, and beautiful gardens that are perfect for sitting down with a bottle of wine later in the afternoon.

It is located about a 15m walk from the Fairmont, we actually walked around their to eat dinner each night as the Waldorf's restaurant is only open on weekends.

Great place, really enjoyed it and excellent value!

Room Tip: They have limited family suites which take 5 people.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jason O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 January 2014

We stayed 3 nights in family suite which worked well. Two rooms with one king size and two single beds. Room outdated but quite clean. Location a bit far from the train station so car was needed. Quite close to Katoomba - only 10 minutes drive. Free parking right front of the door. Free WiFi but problems with really slow connection. Only our room (in the corner of the building) had connection in the second floor. Lovely garden, dirty pool. No options to dine in the evening every day.

The hotel had few rooms by the swimming pool where anyone could play pool, Playstation, ping pong etc games and there was also working common WiFi. Good breakfast included to the price. Very helpful staff. (I even got ice for my wine class one evening from the closed restaurant.). Reception is closed during nights. Golf course right next to hotel.

Room Tip: Corner suite had WiFi option.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kristina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 December 2013

The Waldorf Leura Gardens Resort is aptly named. Really it is a Motel but the term Motel conjures up pretty average rooms, all lined up one beside the other, rows of cars outside, and a forgettable reception. The Waldorf however, is nothing like that. It is a Motel with countless plusses . The rooms are large, comfortable, crisp clean linen, TV, DVD, arm chair, good beside lighting, reverse cycling air-conditioning, hair dryer, iron and ironing board, bathroom with the usual accessories. There is also a swimming pool, and despite me not having my children with me, I could see it was very child friendly - without it being a deterrent for those wanting a bit of peace and quiet. There was a pool/billiard room; a table tennis room; a large sitting room with permanent tea and coffee for guests and what looked like it would have been a toasty fireplace in winter. Outside there is a lovely garden, with cubby house for small children, a giant chess board. Around the corner from these, the garden transforms into an area that would make a wonderful setting for an outdoor wedding. The garden is in a few separate areas, with a bench tucked away near a small pond, ideal to read a book in the peace and quiet.
Breakfast is included in the price ($120 for a twin) and is the full monty. Cereals, fruits, pancakes, as well as all the normal cooked breakfast (eggs, bacon etc etc). Breakfast can be eaten inside or outside; inside the room isn't the prettiest of rooms, but it is fine.

All in all, the Waldorf was a really great place to stay, near the Everglade gardens, so a 5 minute drive from the centre of town, which just made it quiet and lovely.
At $120 for a double, I think this was very reasonable especially considering all the things the place has to offer.

Room Tip: They have rooms over looking the pool with a balcony. They are also near the breakfast area, so they...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CCG2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
127 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 25 December 2013 via mobile

Nice family room setup, with a queen and 2 single beds. Room was clean, but dated. Wifi did not work very well in room, had to go to guest lounge for a signal. Staff were friendly and even got us some ice from the restaurant for our cooler.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CDNFamilyTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 December 2013

very suitable and safe location in Leura near the Golf Course and Leura Historic Village in the Blue mountains.Very friendly well located accommodation in a nice gardens setting.cLEANN WELL MAINTAINED HOTEL ROOM AND VERY GOOD VALUE FOE bLUE MOUNTAINS ACCOMMODATION

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank saloons0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Leura
1.9 mi away
The Carrington Hotel
The Carrington Hotel
#2 of 15 in Katoomba
901 reviews
1.7 mi away
Mountain Heritage
Mountain Heritage
#5 of 15 in Katoomba
559 reviews
6.5 mi away
Parklands Country Gardens and Lodges
Show Prices
Show Prices
Show Prices
4.8 mi away
Hydro Majestic Blue Mountains
1.9 mi away
Palais Royale Blue Mountains
2.1 mi away
Echoes Boutique Hotel & Restaurant
Show Prices
Show Prices
Show Prices

Been to Waldorf Leura Gardens Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waldorf Leura Gardens Resort

Property: Waldorf Leura Gardens Resort
Address: 20 - 28 Fitzroy St, Leura, New South Wales 2780, Australia (Formerly Mercure Resort Blue Mountains)
Region: Australia > New South Wales > Blue Mountains > Leura
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Leura
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Waldorf Leura Gardens Resort 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
Waldorf Leura Gardens Resort offers warm country hospitality set amidst 4.5 acres of landscaped gardens and overlooking the 4th fairway of Leura Golf Course, the Resort offers a relaxing and memorable venue for any occasion.The location is perfect, only minutes from all the attractions of the Blue Mountains. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Southall Travel, Priceline, Odigeo, Expedia, Hotels.com, Ebookers, TripOnline SA, Hotel.de, Traveltool, S.L.U., HotelQuickly and Cancelon so you can book your Waldorf Leura Gardens Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Leura Gardens Hotel Leura
Leura Gardens Hotel
Waldorf Leura Gardens Resort Blue Mountains, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing