I travelled there recently with my family, wife and three children under 9. We booked the family suite which was comfortable enough and very roomy. On arrival the reception staff were very friendly and explained where we could go for dinner that night. Our room had a recently refurbished bathroom. Our first encounter with dining room was poor. The food was over cooked and there was not enough room to cater for all it's guests. We waited for some time before being shown to a table and it was 2 degrees out. By the time we finished the line had doubled in size and people were turning away. Not good when breakfast is included. On the second evening the toilet blocked up. We were offered another room, but the prospect of packing up a family of five and moving to another room at night was not good. We were given access to another room to use the bathroom. In the morning the shower had blocked up, which meant showers in another room. Staff did all they could to help but our bathroom was flooded. When we checked out there was a feint apology for the inconvenience and nothing by way of discount. It didn't occur to me to ask, it was just something I would've expected. Doubt we'll stay there again.
- Official Description (provided by the hotel):
- Waldorf Leura Gardens Resort offers warm country hospitality set amidst 4.5 acres of landscaped gardens and overlooking the 4th fairway of Leura Golf Course, the Resort offers a relaxing and memorable venue for any occasion.The location is perfect, only minutes from all the attractions of the Blue Mountains. ... more less
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- Also Known As:
- Waldorf Leura Gardens Hotel Leura
- Leura Gardens Hotel
- Waldorf Leura Gardens Resort Blue Mountains, Australia