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“Over priced and underwhelming” 2 of 5 bubbles
Review of Leura House

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Leura House
Ranked #6 of 11 Leura B&B and Inns
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Over priced and underwhelming”
2 of 5 bubbles Reviewed 16 September 2013

The leura house is stunning, but unfortunately is old world charm mixed with seventies decor. Simply put, the house oozes potential. Elegant and wooden, she sits astride a hilltop enjoying panoramic views of all the blue mountains have to offer. It's when you step inside that you understand her full potential has not been realised. Dated decor and to be brutally honest, amatuer staff make the visit underwhelming. Considering the price, you'd at least expect quality linen, towels and nice toiletries in the bedroom capped off with period furniture and attentive and friendly staff. The fact that the bathroom was bereft of toiletries and after a days excursion our bed was not made or towels changed speaks volumes about how badly this place is being run. When we raised this issue, rather than an apology, we were met with a flurry of excuses about how busy they were and it was in fact our fault the room was not made up whilst we were out. Not worth the money or a visit until some changes are made.

Room Tip: Perhaps another place in town?
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  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Lj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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186 reviews from our community

Traveller rating
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    25
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    29
See reviews for
23
115
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2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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  • English first
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English first
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 29 August 2013

my partner and I stayed overnight in july 20213 , at booking time I asked if we could have one breakfast being bercher muislie and fresh fruit instead of the cooked breakfast. Gary said that should'nt be a problem , we can do that. Well on arrival I mentioned that to Gary the owner again , he looked at me and said whats bercher muislie , so I explained and told him about him saying he could accommodate our request.
Well the next morning I had the hot breakfast of two porched eggs , measly one rasher of bacon and half a cooked tomato-no asking about egg choice I prefer scrambled , it was just dumped at the table regardless that I was eating my cereal. My partner got the same treatment , no bercher muislie-not even a mention , just dumping the hot breakfast that got cold and left whist having the fruit. Gary just did'nt give a monkeys uncle to our request or any caring.There were other matters like being over priced and a few more that WE WE SAY NEVER AGAIN.

Room Tip: doubt if there are any good rooms in this poorly managed uncaring joint
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  • Stayed July 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank bobthebuilder747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Leura hotels

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 August 2013

Just stayed a few nights in Leura House. The room was very warm and comfortable during a very cold and windy weather season.The hot breakfast was well prepared and enjoyable. All the attractions of Leura are in easy walking distance. The building and gardens are well maintained and interesting. A lovely quiet location we will definitely return.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cambewa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 30 July 2013 via mobile

The B and B is in a good spot with a nice little walk to leura, but over priced for what it is. A bath but no bath gel! Average rooms with average furnishings and only the bare essential, nothing like the charm promised on the website. It is old and tired. Breakfast was ok and the owner was pleasent, however here are so many accommodation options in and around leura I would not reccomend staying here.

  • Stayed July 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Disutherland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 7 July 2013 via mobile

We stayed here 5 years ago and had great memories, unfortunately the new owners haven't got it quite right yet. The rooms were large and comfortable, the beds and pillows also comfortable, however the towels were thin and need replacing. The decor needs some attention desperately. This is a beautiful stately home and accessories like shag rugs and tacky tiger wall hangings should be removed. Better to have a blank wall and bare carpet than these items. Breakfast was included in the price and while the offerings of a continental menu was available, the only hot food brought out to each guest was a plate each with two hard poached eggs, half a grilled tomato and two paper thin undercooked pieces of short cut bacon. On the second morning when we asked about scrambled eggs we were told not available, sorry to hard to do with so many guests? One last comment, we did miss the pre dinner drinks in front of the log fire each night before we went out to dinner which we enjoyed previously. We won't be back.

Stayed July 2013, travelled with friends
Helpful?
1 Thank Newcastlef00d13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 May 2013 via mobile

I just spent a night at Leura House and had a wonderful time. The rooms were super clean, very spacious, warm and inviting. The house is gorgeous and the views and grounds are lovely. Most of all, our hosts were extremely friendly, very hospitable and made the stay a very warm and relaxing one. The hosts greeted us in from the cold, welcomed us, had a lot of knowledge about the house and area and made us feel very comfortable. Our cooked brekky was very yummy too!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happy_traveller248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 May 2013

It's a shame we only got to stay for 1 night.
The building in itself is a beautiful 18th century building full of character and a very nice sense of homeliness.
The owner Garry amd his wife made us feel so welcome and were there to help us with whatever we needed without any hassle. The room in itself is a standard hotel room but for the price we paid it was 100% worth it. The living area was just gorgeous and spacious.We sat by an open fire to eat our dinner and the room was full of lounges, tables and entertainment including foxtel, board games, puzzles and books. There was even sweets and fresh fruit available for when we had finished dinner. A very warm and homely feel. The gardens out the back are perfect if you have kids and it is just as nice to sit out in the sun for a cup of tea. We can't wait to go back for a longer amount of time.

Thanks for having us!!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yeengray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leura House

Property: Leura House
Address: 7 Britain St, Leura, New South Wales 2780, Australia
Phone Number:
Region: Australia > New South Wales > Blue Mountains > Leura
Hotel Style:
Ranked #6 of 11 B&Bs / Inns in Leura
Price Range (Based on Average Rates): £
Hotel Class:4 star — Leura House 4*
Number of rooms: 30
Official Description (provided by the hotel):
This mountain Guest House (c.1880) is an historic and magnificent home. Spacious gardens and sweeping valley views surround the house situated on the highest point (1,900 ft above sea level) of the beautiful village of Leura. Central heating throughout with log fire in the lounge. Superb dining, conference and reception facilities. Adjacent to the many tourist attractions, walking tracks, sporting activities, village shops and railway station. elegantly furnished with lots of old-world charm. ... more   less 
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Also Known As:
Leura House Hotel Leura
Leura House Blue Mountains, Australia

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