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“Less than we Expected”
Review of Leura House

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Leura House
Ranked #5 of 10 Leura B&B and Inns
Sydney, Australia
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Less than we Expected”
Reviewed 22 February 2014

We arrived to find the appearance of the building did not match the photo, clearly it had been taken some time ago. We were welcomed by the owner who was more officious than friendly and provided a tired overview of the history. We were bustled up to our room and given brief instructions on how to get in and out of the building without assistance with a sense of "we don't want to be bothered". Rooms have now air conditioning and we were advised to open the window and fit an expanding fly screen which fitted with gaps allowing mosquitoes access. The building has some great history but needs a good restoration. Breakfast is only served between 8:30 and 9:30 in the dining room where you will find cereals and toast. The owner popped out from the kitchen in shorts and thongs and greeted us with "Eggs and bacon?", I don't believe we had any option. Food was ok but short in quantity. In an area with lots of quality B&Bs, we will not return.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ianthomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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196 reviews from our community

Traveller rating
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    25
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    29
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
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English first
Orange NSW
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 14 February 2014

First point - dont bother turning up before 2pm because the office is not open.
We stayed in February and it was very hot in the rooms. No airconditioning and no fan. Breakfast is only served between 8:30 and 09:30 so its very restrictive. Saying that the breakfast wasnt great, hard poached eggs, bacon and tomato. The back garden is pretty, if you do stay here which I dont advise ask for a room which overlooks the garden. We were able to have a drink on our little balcony.
Its close to the shops so you can walk but be careful of the traffic. Its not very safe to cross at some points

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LucyOrangeNSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 February 2014

If you're looking for a modern, sterile, chain Hotel with all the modern conveniences and frills, this is definitely not for you. This hotel is beautifully situated within easy walking distance, and just a few minutes walk away from the head of the main street in Leura. The house carries a lot of history - being the first house to be built in the area in the 1890;s. The rooms are clean &, beautifully kept (all en-suite) - but reminiscent of times gone by. We wanted to see the 'real Australia' and experience it's heritage, this place fitted the bill perfectly. Breakfast was simple but freshly & individually cooked - and not a stale buffet, (plus small selection cereals, fruit and toast). For a taste of the true authenticity request a balcony room. The owner told us that he had only recently taken over the Hotel, and wanted to add improvements and changes. For what we paid for our stay we were pleased with our choice and would stay again. .

Room Tip: Speak to the owner to request a balcony room.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JanieW_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 January 2014

Lovely old guest house but its conducted for the owner not the guests. Doesn't have breaky till 08:30 and if you arrive at 08:25 he sends you away. He doesn't like people and if he is not happy with something (no matter how insignificant) he lets you know.

We were locked out of our room and had to sleep in another room that had the door left open 1 night but didn't tell him because of his mood swings. We were also promised full hot breaky every day but no that was only forthcoming some of the time. Room was not serviced one day and our tea mugs were never cleaned, nor used tea bags taken away. Also no rubbish bin to put them in. I realise that service in Australia is the worst in the world (and I'm a well travelled Dinky Di) but this is unacceptable.

However, its a big improvement from the previous owners who turned the guest house into a dumpmaster, but now its like being in a psycho ward.

When you look at the Old Convent from the outside and the breakfast room, and living areas it appears to be a fantastic guesthouse but the decor in the rooms is not up to scratch. You would expect some Old world charm in the rooms after seeing the rest of the guesthouse but that is not forthcoming. However, it has the potential to be an excellent stay even for small sophisticated groups one day.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank 644GregE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Leura hotels

Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 December 2013 via mobile

It's a huge house and unfortunately our room was the highest which meant lots of stairs to climb with 2 heavy cases. The room despite being described as executive was very basic with old mis matched furniture. They also don't supply hand towels in the bathroom. There is no air conditioning either but we were given a fan. Wifi just about limped up here but was slightly better downstairs. We stayed 2 nights and our room wasn't serviced, we found it the second night just as we left it, unmade bed etc. Breakfast was two poached eggs (over cooked and hard) and one slice of bacon with a half tomato, no choice of how you'd like your eggs cooked. As we were exploring the area it was just somewhere to sleep, it didn't really offer anything more. It has potential but needs a total redecoration and a clear out, old and historic it may be but quaint it certainly isn't. It's cheap but you don't get a lot for your money. Oh and did I mention it's buy a busy road junction....

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jedijacka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

My wife and I just spent two nights and we found Gary to be a great host. He shared with us places to go see and he was very obliging. The room was well kept and very comfortable.It was nice to stay there because we like old charm type places and it was really handy to Leura and other places in the mountains shame he hasn;t opened a restaurant there yet.The local was more than adequate for meals anyway..Breakfast was sufficient. Would recommend the place to our friends a great place to leave your troubles behind . Will probably go back one day.

Room Tip: rooms overlooking the backyard are better
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 October 2013 via mobile

I am hoping I will get more sleep on the 2 hour train back to the city than last night. Despite earplugs and a pillow over our heads there was a constant loud whirry cranky noise between 1am and 5:45am. We had no idea what it was, how no-one else had brought this up before or how anyone else was getting any sleep.

We met our neighbours the next morning who were potentially from the same era as the house and wearing hearing aids. It transpires the walls are paper paper thin and they left the ancient extractor fan on all night. As unfortunate as this was, for $250 a night we really do expect more than 2 hours sleep. We were so exhausted we left for home in the morning since couldn't face a walk when so tired. This rather defeats the point of a relaxing weekend away from the city.

When we spoke to the manager this morning he said we should have come to find him. Which would have been easier if he had shown us where he stayed on check-in, or if there was a phone in the room to 'dial zero' or similar. We invited him to come to the room to hear how noisy it was which he did not. He offered us $20 which luckily paid for some rocket fuel coffee to see us through the day and the first train home.

Regardless of the paper walls, mach one extractor fan and worst nights sleep l agree with the previous comments that I really can't see how the price is justified in any way. The decor is not quaint antique / kitsche but tired. Someone else's sock was under the bed. We have stayed at motels for $100 a night which were much better quality. To be fair, we'd have camped in the garden if it meant I could have got some sleep...

The house has so much potential which was reiterated by the manager on check-in. "The house had the best view in Leura, all the way to the city and further on a good day. Until the trees grew up and got in the way". We had a chuckle at that :)

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kittyfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leura House

Property: Leura House
Address: 7 Britain St, Leura, New South Wales 2780, Australia
Phone Number:
Region: Australia > New South Wales > Blue Mountains > Leura
Hotel Style:
Ranked #5 of 10 B&Bs / Inns in Leura
Price Range (Based on Average Rates): £
Hotel Class:4 star — Leura House 4*
Number of rooms: 30
Official Description (provided by the hotel):
This mountain Guest House (c.1880) is an historic and magnificent home. Spacious gardens and sweeping valley views surround the house situated on the highest point (1,900 ft above sea level) of the beautiful village of Leura. Central heating throughout with log fire in the lounge. Superb dining, conference and reception facilities. Adjacent to the many tourist attractions, walking tracks, sporting activities, village shops and railway station. elegantly furnished with lots of old-world charm. ... more   less 
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Also Known As:
Leura House Hotel Leura
Leura House Blue Mountains, Australia

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