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“Not pleasant”
Review of Red Cedar Motel

Red Cedar Motel
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Red Cedar Motel
Reviewed 18 August 2013

Needed a night's accommodation when travelling for work and the website for this place look modern and slick, unlike other nearby motels. Upon checking in, I was surrounded by mining men in their fluoros and felt like the only female in town and a bit uncomfortable. The owners were very nice and friendly. Though I was a bit disturbed when my room number was loudly announced to the crowd in reception. I was given a room in a tin shed that looked like mining accommodation. The door on the bathroom came clean off its rails. The shower did not stop dripping all night long, not matter how hard I turned the taps off. The trucks on the highway zoomed past loudly all night long. Could not pick up my own wifi in the room either. There was a heater but it was so loud, it wasn't possible to leave it on at night. At least there was an electric blanket. The only places to eat nearby was McDonalds, KFC or pizza. Not a great experience.

Room Tip: Not in the tin shed.
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  • Stayed: August 2013, travelled on business
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2  Thank Nat_in_viaggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redcedarmotel, Manager at Red Cedar Motel, responded to this reviewResponded 21 August 2013

Thank you for the review, and for the chance to respond; we’ll do this point by point.

1. We’re pleased that our website looks modern and slick in comparison with others in town

2. “Surrounded by men in fluoros … felt … a bit uncomfortable … a bit disturbed when my room number was loudly announced to the crowd in reception”, well, Muswellbrook is a coal mining town and 90% of our guests are workers and contractors. And they mostly check in between 4 and 6pm. If you had mentioned yourunease to us, we would have immediately relocated you to another area of the motel, at no extra cost. Since we’ve been managers here (20 months), there has never been even a whisper of inappropriate behaviour from any of our male worker guests towards a female guest

3. “… a room in a tin shed”. We don’t have tin sheds –your room was in the older wing of the motel and is constructed of concrete, timber and cladding. Had you chosen a premium room for $35.00 more, you would have been in a newer more spacious room. Our advertising on all web sites feature pictures of both types of accommodation.

4. You reported the problem with the bathroom door rails when you checked out – it was immediatelyrehung

5. The dripping shower was reported later that morning by the housekeepers and fixed before the next guest arrived

6. A strong wireless signal is available to all rooms in the motel – the signal was boosted nine months ago. Until now, we have not received any complaints.

7. Yes, the older in-wall air-conditioning unit is loud, but each room is also supplied with a small fin-type oil heater

8. There are places much closer to eat than KFC and McDonalds. The Workers Club, the Valley Hotel, the Prince of Wales Hotel, and a Chinese restaurant are all within about a minute’s walk

Paul Hewson, Lorraine Johnston, Managers, Red Cedar Motel, Muswellbrook.

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32 - 34 of 34 reviews

Reviewed 3 May 2012

I moved to town to work and my company put me into this motel. I am without husband who is still in WA but with 1 year old baby. The managers quickly set about to offer me the best options for a baby, helped me find a rental place to live, and had many contacts in town for everything. The refurbished rooms are fresh, modern and chic. It's a very easy walk to pubs for dinner and easy access in and out of town. I would highly reccomend for work or play.

  • Stayed: May 2012
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Thank Maxmumma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2011

Stayed for three nights for the Scone Cup. Excellent location, easy walk to club and restaurants and short drive to Scone race track. We stayed in the new wing at $115.00 per night. The room was very basic and small but had a smallish TV set into the cabinet, fridge and tea and coffee facilities, great cookies. The bed was excellent and the room even with the outside temp at minus, was warm. We were in room 13, when the wind came up the door rattles (but with the chair against the door padded with a coat) kept the door still at night. The shower has only a plastic curtin, makes a bit of a mess of the bathroom. Parking is a bit tight. All in all, pretty cosy but at a three star level.

Room Tip: Would ask for the new wing
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  • Stayed: May 2011, travelled as a couple
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Thank cheddyanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Cedar Motel

Address: 12 Maitland St, Muswellbrook, New South Wales 2333, Australia
Region: Australia > New South Wales > Muswellbrook
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #2 of 4 Speciality Lodging in Muswellbrook
Price Range: £39 - £52 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Cedar Motel 3*
Number of rooms: 27
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